My house suddenly loses power at night. Who can I ask to repair it? Is there a 24-hour service?

Call the hotline to find "95598", and receive business consultation, information inquiry, service complaint and power outage repair 24 hours a day.

The first step: judge whether you have a power outage due to arrears, and think about whether you have received a notice of power outage due to arrears from the power supply company recently. If the power outage is really due to arrears, you can go to the business hall to go through the re-electricity formalities.

Step 2: Determine the fault point, and check whether the electric meter light is on or whether the electric meter LCD is displayed.

Step 3: If the light of the electric meter is on or the LCD screen of the electric meter shows, check whether the power failure is caused by internal faults one by one, such as fuse blowing, no-load tripping, burnt-out terminal block, burnt-out electric meter, obsolete lines, oxidation of connectors, etc. In order to ensure the safety of your electricity consumption, it is recommended that you find a qualified electrician to test and repair it for you.

Step 4: If the light of the electricity meter is not on or the LCD screen of the electricity meter is not displayed, you can call the 24-hour electricity service hotline 95598 for help.

Extended Information The business area of State Grid Corporation of China covers 26 provinces (autonomous regions and municipalities directly under the Central Government), covering more than 88% of the country's land area, and the power supply service population exceeds 1 1 billion. The company has a registered capital of 829.5 billion yuan and total assets of 3,808.83 billion yuan. The company operates assets steadily in the Philippines, Brazil, Portugal, Australia, Italy, Greece, China (Hongkong) and other countries and regions.

The company has been awarded an A-level enterprise in the performance appraisal of central enterprises for 13 years in a row, and ranked second among Fortune Global 500 and China Top 500 enterprises 1 in 2017. It is the largest public utility enterprise in the world.

State Grid-Service Commitment