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How to write the recent work report of the property
How to write the recent work report of the property? Looking back on my recent work, I am nervous and busy. Now that work has come to an end, many people need to write work reports. The contents of work reports in different industries are different. The following is the writing of the recent work report of the property.
1 20__ is the year when our property management company started and developed. In this year, with the care and support of the company leaders, we always carry out the spirit of owner first. According to the actual situation of the company, while doing a good job, we further straightened out and improved the management work. According to the requirements of "engineering procedures, standardized work, high-quality service and scientific management", the company's management work has gradually embarked on the standardized track, and the property management work has achieved certain results and won the praise of employees. The work report for this year is as follows:
1, water supply and drainage pipe network management.
Water supply and drainage pipeline is the lifeblood of the community, which is directly related to the normal life of the owners. In order to do this work well, we have carried out water supply, pressure suppression, water supply test of single buildings one by one, water closing test, ball passing test and so on. And made a detailed management plan, the responsibility of regular inspection, to ensure the smooth flow of water pipes, to meet the needs of the owners.
2. Management of public facilities and equipment.
In order to ensure the normal life of residents in the community, we have formulated a perfect management and maintenance plan and emergency plan for public facilities and equipment, achieving daily inspection registration, minor repair records and the opening of maintenance hotline, basically meeting the management requirements of facilities and equipment maintenance in place, timely maintenance and normal operation. The integrity rate of public facilities and equipment is over 95%.
3. Safety measures: Safety measures are the top priority of property management.
In order to provide a safe and comfortable living environment for the owners, we strictly suppress the fire pipes in the community. The qualified rate of high-voltage lines, facilities and equipment shall be strictly in accordance with the regulations.
4. Strengthen management services: improve service quality and do a good job in maintenance services.
Maintenance service is an important part of property management. Therefore, we pay close attention to the timely rate and completion rate of maintenance work, regularly maintain and inspect various facilities, and repair and deal with problems in time to ensure the normal use of the owners. Under the supervision of our company, the waterproof area of all kinds of building roofs handled by the engineering party reaches 2000㎡. 67 minor repairs, 65,438+02 emergency repairs and 65,438+000m sewer pipes were replaced.
5. Strive to improve the management level and improve the quality of property management.
First of all, the staff should be trained in professional ethics and skills to improve their professional quality. The comprehensive quality of employees is closely related to the service quality and level of property management. In view of this situation, combined with the actual situation of employees in this department, detailed training plans and assessment methods are formulated, and employees are regularly educated and trained in professional ethics and business skills, so that employees can be enriched ideologically and their business skills can be improved. Eight trainings have been organized this year.
6. Existing problems:
Although we have made some achievements in our work in the past year, there are still many shortcomings that need to be improved and strengthened.
Specific performance in:
First, the overall quality of employees needs to be further improved.
Second, communication with the owners is not enough.
Third, the management of public facilities needs to be strengthened.
In view of the achievements and existing problems, we should strengthen the professional quality education of employees, strive to improve their professional skills, firmly establish the professional concept of "serving enterprises and owners", do a better job, constantly improve their own property management level, and constantly improve various management services in the community, so as to make our due contributions to the harmony of the company and the living and working of owners.
How to write the latest property work report? I started to work in property management on June 20, 2008. In this short period of six months, I deeply realized that property management is a special service work. In my work, I am strict with myself, set an example, treat people or things fairly and fairly, work conscientiously and meticulously, and try my best to make the company, service units and owners satisfied and recognized.
In order to sum up experience, learn from each other's strong points, and further improve the property work, I also made the following report on the property work in recent months.
First, we should be "responsible, caring, patient and open-minded".
1, sense of responsibility: first of all, we must strictly implement and clarify our post responsibilities. As far as our work is concerned, it is our responsibility to serve the unit and the owner from the interests of the unit and the owner. I think each of us doesn't want to be an "irresponsible, irresponsible person". Know your job responsibilities clearly, and you will know what to do and what not to do. In this way, you will conscientiously do your own work, take the initiative to do anything within the scope of your job responsibilities, without waiting for the leadership to arrange;
2. Love: A good employee should have enough work experience and a careful and enthusiastic work attitude. I think he should also have love. Love is also a magic weapon for us to do a good job. We should integrate our "love" into the environment and work;
3. Patience: strengthen the sense of work concept and purpose, establish the people-oriented thought, and try to do practical things and do good things for the owners as much as possible. In other words, we should patiently, sincerely and seriously solve problems and do a good job. Only in this way can the work be done well, carefully and solidly, and the practical problems encountered in the work can be effectively solved.
4. Modesty: At work, we must work down-to-earth, learn modestly and ask for advice modestly. Learn from the property predecessors with an open mind, sum up lessons and accumulate experience, and treat the work sincerely.
Second, we should treat our work with a full and optimistic attitude.
The society lacks understanding of the property industry, and many people look down on the property staff, but we must face it with a good attitude. Don't complain too much at work, be positive and optimistic in your mind, and don't stand still.
Third, set an example at work and be strict with your work attitude.
During my work, I will strictly abide by various rules and regulations, be strict with myself, ensure that I can provide quality services to my customers in a down-to-earth manner, and do practical things and do good things in my post.
Fourth, improve professional level and moral cultivation.
If you really want to improve your professional level and create more wealth for enterprises and individuals, you must be strict with yourself, not be sloppy, study hard at work and become a work expert; Strengthen moral cultivation, have a clear understanding of their own shortcomings, start with a little behavior, and become an example for other colleagues in terms of dress, manners, respect for the elderly and love for the young, fairness and integrity, and social morality.
In the future work, I will continue to work hard, constantly sum up all aspects of experience and make my own contribution.
How to write the recent work report of the property? 1. The project audit strictly implements the standards without favoritism.
This year, our bureau has made great efforts in the interior decoration, requiring property management companies not only to do daily maintenance work, but also to strictly control the decoration quality. In order to do this work well, our company arranged special personnel to supervise the project site, * * * completed the reinforcement of 13 office decoration, 34 counters, 24 wall painting, and carried out roof waterproofing renovation for 5 branch offices. The printing factory and the comprehensive service base have been retrofitted with firewalls, and the whole project has been audited. The project cost reached 25 1 10,000 yuan, a decrease of 680,000 yuan, and the reduction rate reached 27%, which effectively controlled the bureau and was highly praised by the bureau leaders.
Second, focus on solving problems over the years
1. Last winter, due to various reasons, the heating in our local branch office was not good. In order to solve this problem completely, this summer, our company organized the staff of the comprehensive unit to carry out indoor household transformation on the heating pipes of several sub-bureaus. In order to save money, our company arranged several backbones of the comprehensive unit to be responsible for the renovation of 10 sub-bureau, and all the tasks before heating were successfully completed, and the heating effect was much better than before. In addition, our company also organized efforts to repair several boilers belonging to our bureau, with a total of 6 boilers of 1.2 tons and boilers of less than 0.5 tons 10, saving our bureau more than 50,000 yuan. These meticulous work not only basically solved the problem of not being hot in winter, but also fundamentally saved energy expenditure and saved a lot of money for the bureau.
2. In order to fulfill the annual service commitment, do a good job in overall property management, effectively ensure the orderly, efficient and smooth operation of government departments' operations, operations and production, and create a safe, good and harmonious development environment, our company will implement the annual service commitment, fully fulfill the service commitment, and implement a points system for all shares in terms of service attitude, service time limit and service quality according to a strict assessment mechanism. Evaluate the shares, evaluate the good and the bad, and make clear the rewards and punishments, fully mobilize the enthusiasm of the employees of each share, so that the employees fully realize that this is the focus of the work throughout the year, and treat it with an attitude that this work must be done well. In the course of one year's work, we always adhere to the principle of who is in charge and who is responsible, decompose the service work of property management layer by layer, refine it to shares and quantify it to people, strengthen the accountability system, and repair the problems reflected by each unit in time according to the requirements of service commitment. Over the past year, we have never delayed production due to our own reasons. For those that cannot be repaired immediately, we can arrange them in time, and once the problem is solved, we will immediately eliminate the fault. Shares can also cooperate with each other, and they can inform each other and cooperate with each other during the half-month tour, which not only improves the work efficiency, but also strengthens the communication and coordination between shares, making the originally scattered collectives of property management companies increasingly United.
Practice has proved that through our active efforts, under the norms of the commitment system, we have successfully completed many tasks such as maintenance, cleaning, energy and property management. And basically in accordance with the requirements of the bureau, with management as the main line, comprehensively and meticulously support the logistics services of all units, strengthen the awareness of employees' active service, and get unanimous praise from all units in the whole situation.
Three, the real estate energy management is becoming more and more perfect, and gradually form a system model.
1. In terms of real estate management, in addition to establishing account books for various charging items, we have also established account books for rental houses and rental houses of our bureau, which can be seen at a glance, and formulated relevant rules and regulations for housing management, and met with the responsible persons of all parties to implement these management regulations, so as to facilitate daily management and properly handle problems in time. Focus on standardizing property charging items, sign property management contracts with various property management companies, and renegotiate the charging standards, so that the charging standards for property management fees reach the lowest level in the past years. Conduct an economic investigation on the losses caused by its management negligence and deduct them from the property fees of the year. This year, * * * paid a property management fee of 22,000 yuan, about 9,500 yuan more than the previous year.
We can also save land occupation fee, annual inspection fee and land rent. Collected by cities. Through many consultations with various charging units in the city, our company has saved1590,000 yuan for the above charging items.
Actively promote the rental of idle houses. Our company rented most of the idle houses last year and achieved good results. At the beginning of this year, our company classified the remaining houses, inspected the location, rent and other indicators respectively, priced different houses as appropriate, and tried to rent out the remaining houses to recover some costs for the bureau. In addition, our company also took the initiative to collect the rent of rented houses, and also tackled many difficult households many times. Through our efforts, our company has recovered the rent of 6.5438+0.3847 million yuan, and the collection rate has reached 70%.
2. Energy management is also improving day by day. On the basis of last year's rectification, hydropower energy management has been standardized this year. Some unreasonable charges have been cancelled, and based on the fact that postal enterprises are public welfare enterprises entrusted by the state to undertake universal services, the charging standards of some charging items have been re-approved, which alone can save more than 300 thousand yuan for the bureau every year.
On the basis of the rectification of electricity charges last year, our company completely settled the heating fee this year. In order to ensure the accuracy of the payment area, our company specially sends people to each unit to measure the area. In this process, we questioned the area of the hub building in front of the station. After many times of verification and communication with the heating company, our results were finally confirmed. Finally, through various means, the heating cost of more than 450 thousand yuan was finally recovered, which saved the loss of the bureau for many years. In addition, although the heating fee has increased this year, the amount paid by our bureau is basically the same as last year, because this year our bureau handed over the collection of heating fees to the property company for collection, and got rid of many households who should not be reimbursed by our bureau now.
Fourth, open source and reduce expenditure, regular savings
1. Winter coal goes on the market out of season, which fundamentally avoids the common problems of low price and high quality in next season, and carefully calculates consumption and strictly compresses the annual purchase quantity, making this year's winter coal cheap and good quality. On the issue of storage, coal should be transported to the pile and covered with grass and mud to protect coal from wind and rain, and the loss of coal in winter can be fundamentally controlled. This alone saved the bureau more than 10 million yuan.
2. In order to save the cost of buying tables and chairs and avoid waste, our company organizes special personnel to repair the office tables and chairs of each bureau. Over the past year, * * * has repaired desks 17 1 piece, including 85 overhauls and office chairs 1 15 pieces. Compared with the cost of materials, the cost of maintenance is really a world of difference.
3. Adhere to the principle and resolutely resist unreasonable charges. According to the provisions of the Postal Law, the post office belongs to a public welfare enterprise that provides universal services and should enjoy certain preferential treatment on many charging items. Accordingly, our company has coordinated with various charging units for many times and won certain preferential policies in many aspects, saving more than 300,000 yuan for the bureau.
Five, procurement, planning and allocation, storage responsibilities, rules to follow.
In order to ensure the quality and price of purchased goods, our company has set up a purchasing team to go to the market regularly to find out the price and quality of goods, solicit the opinions of all users in time, meet everyone's needs as much as possible, and resolutely refuse unqualified goods to be put into storage. Among them, there have also been cases in which buyers make up for losses due to quality problems of incoming goods. After such strict inspection, we can ensure that every batch of goods is of high quality and low price.
In order to ensure turnover with the least inventory, our company adopts the principle of monthly inventory in planning and distribution, which can not only ensure the overall production needs, but also occupy too much money.
Warehousing can ensure that the accounts are consistent with the goods, the goods are displayed neatly, and the inventory can be counted in time every month to ensure the timeliness of delivery at ordinary times, which provides an effective guarantee for the production needs of various departments around the world.
Six, real estate maintenance, electrical maintenance and renovation work tense and orderly, quality and quantity.
1 According to the characteristics of our bureau, in addition to the promised bimonthly return visit, the maintenance work was registered and recorded according to the priority order, and the time and sequence were reasonably arranged and scheduled, and a lot of detailed work was done. The first is to replace the seriously corroded heating pipeline in the trench of Jiaxi Bureau 100 meters. In order to complete this work, the comrades in the maintenance unit are not afraid of hardship and fatigue. They worked in the gutter for more than ten hours, and it took them a week to finally replace the pipes in the gutter, which ensured the heating problem this winter. Second, through active communication and coordination with the heating company, I organized manpower to transform Chang 'an Bureau, Tongjiang Institute, Guangfu Institute, Zhongshan Delivery Office, etc. The quality of work has reached the standard required by the heating company. Besides, the heating pipes along the Yangtze River Bureau were re-laid, and the radiators were re-installed. Through careful exploration and research, the position of the boiler has been adjusted, and the heating effect after transformation is very ideal. The third is to do a good job of cold protection and warmth preservation in advance, organize carpenters to reinstall the broken glass in the whole region for nearly a month, and timely repair and install facilities such as door curtains and door strips, which have been well received by all units in the whole region.
2. A lot of work has been done in electrical maintenance. In addition to ensuring the daily maintenance tasks as promised, the lamps of 14 bureau were intensively reformed, and the grid lamps were replaced by iron tube lamps, and more than 460 sets of lamps were used, saving electricity 18000 kwh per month. Using the late break time to transform 34 seats in the bureau, saving the cost10.5 million yuan. In addition, in the case of fewer personnel, the substation can do the daily duty work according to the regulations, and often work overtime to maintain the substation to ensure the normal power consumption of all units in the world. Over the past year, lamps have been replaced 225 times, and various faults have been queued 102 times, which has made outstanding contributions to the substation.
Seven, actively participate in production and marketing, and make a modest contribution to the operation of the bureau.
Our company belongs to the logistics service department, with uneven personnel quality, more workers, fewer employees in state-owned enterprises, and lower wages for various types of jobs. However, in the face of every guiding task issued by the bureau, we never give up and wait for ideas. Instead, we actively encourage employees every time, explain clearly to employees the necessity of supporting business work, and let employees truly realize that we are the masters of the post office ideologically. The rise and fall of the post office determines the fate of each of us. Therefore, in the past year, we actively achieved the goal of saving, and made efforts to promote the telecommunications business and sell New Year greeting cards. The difficulty can be imagined, but our employees actively participate in marketing activities under the correct guidance of company leaders in the simple concept of doing their part for the bureau.
Eight, actively set up staff canteen, convenient staff life.
In order to fundamentally solve the problem of staff dining at noon, the bureau decided to set up a staff canteen after many studies and hand it over to the property company for management. In fact, this is a difficult job to do well, but the whole company has not slackened off because of this, but has actively made suggestions, all of which are bent on making the canteen well and doing a good job for the employees in the bureau, and passing this care to every employee in the bureau so that they can deeply feel this practical care.
There are many, many years of work details. Our achievements are obvious to all, but our shortcomings also make us feel uneasy. However, we are confident that these deficiencies will be gradually corrected in the future work, so that the overall logistics service guarantee work of property management companies can meet the needs of overall development. This is the wish of every employee of our property management company. I believe that our future work will be under the correct guidance of the bureau leaders and the joint efforts of the company leaders and employees.
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