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How to cultivate, develop and standardize the behavior of property enterprises more effectively from the perspective of legislation?

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The first part is the long-term promotion and strategic guidance of national macro policies and regulations to the sustainable development of property management.

First, the orientation of national macro-policies to the sustainable development of property management.

Legislation is the guarantee for the survival of industries and enterprises. The degree of law enforcement marks the degree of civilization of a country and the healthy development of an industry. The property management industry in advanced developed countries has a complete set of laws and regulations, which guarantees and promotes the healthy development of the property management industry. In recent years, China has made great progress in the formulation and promulgation of property management policies and regulations, which has played a positive role in guiding and promoting the long-term development of the industry. At present, China is in the transition period of market economy. During this transitional period, it is necessary to further study and adjust the relevant national policies, laws and regulations to make them more suitable for the development needs of the market and industry.

(1) The National Tenth Five-Year Plan proposes the separation of real estate and property management. The Outline of National Development Plan puts forward property management as an independent industry for the first time.

(2) 200 1 The Ministry of Construction issued the Outline of the Tenth Five-Year Plan, which clearly stated that "the development of property management industry should be standardized and the comprehensive service level of property management should be improved. Gradually promote the enterprise and specialization of property management, speed up the pace of property management legislation, standardize the behavior of property management enterprises, form a reasonable property management charging system and a standardized property management bidding system, and gradually solve the problem of insufficient property management consumption content in wages. " This orientation has laid a good foundation for the monetization of property management consumption.

(3) In 2003, the State Council issued the Regulations on Property Management (hereinafter referred to as the Regulations). The Third Plenary Session of the 16th CPC Central Committee held in the same year put forward the Scientific Outlook on Development for the economic system reform, which promoted the coordinated and all-round development of the economy and had important practical guiding significance for the reform and development of the property management industry in the new period. To implement Scientific Outlook on Development, we should adhere to people-oriented and quality, promote the marketization of property management industry with a sense of urgency and forward-looking thinking, and make the property management industry achieve healthy and sustainable development under the new situation at home and abroad.

(D) The 2004 National Construction Work Report further proposed to maintain the sustained and healthy development of the real estate market. Adhere to the basic direction of housing marketization, adjust housing supply policies, and further promote housing consumption. Accelerate the improvement of the monetization system of housing distribution and increase the distribution of housing subsidies. Further enliven the secondary housing market, actively cultivate and standardize the development of housing rental market, and promote the linkage between incremental market and stock market. Increase the collection of housing provident fund and the issuance of loans, further strengthen supervision and standardized management, and improve the utilization rate; Improve the personal housing loan guarantee mechanism. Strengthen macro-control and rectify and standardize market order. Vigorously promote the modernization of housing industry; Standardize the development of property management.

(5) By the first half of 2005, the Ministry of Construction had successively issued two demonstration texts, namely, Interim Measures for Bidding of Early Property Management, Rules of Procedure of Owners' Congress, Measures for the Administration of Qualification of Property Management Enterprises, Temporary Owners' Convention and Early Property Service Contract. During the period, two normative documents were jointly formulated with the National Development and Reform Commission, namely, the Measures for the Administration of Property Service Charges and the Provisions on Clearly Marking Property Service Charges.

(6) In addition, after the promulgation of the "Regulations", various localities are also formulating or revising local property management regulations or measures in accordance with the spirit of the "Regulations" and combining local conditions. These supporting regulations, local regulations and the Regulations are a systematic whole, which makes the Regulations more operational. Taking Shenzhen as an example, in 2004, the Shenzhen Municipal Government successively passed the Guiding Rules of Shenzhen Owners' Committee, completed the Regulations on Property Management in Shenzhen Special Economic Zone (Draft for Review), started the drafting of the attachment of the draft for review, formulated the Measures for the Administration of Shenzhen Property Management Bidding Expert Database, and promulgated the Measures for the Administration of Property Management Bid Evaluation Expert Database, which further strengthened the standardization and management of the property management industry in Shenzhen.

(VII) In the two years since the implementation of the Regulations, a relatively complete system of laws and regulations on property management has basically been formed. However, some problems in property management activities are directly stipulated by regulations, while others are stipulated by other laws and regulations. Laws and regulations such as General Principles of Civil Law, Contract Law, Company Law, Regulations on Urban Real Estate Development and Management, Regulations on Quality Management of Construction Projects are the legal basis for regulating property management activities.

(VIII) At present, the Property Law, which is being actively explored and formulated by the state, is also becoming an important legislative basis affecting the development of the property management industry, which is very important for standardizing property relations and maintaining economic and social order. The introduction of property law can better promote the development of socialist market economy and encourage people's enthusiasm for creating wealth. Starting from the differentiated ownership of buildings, the real estate is recognized as private property. It is beneficial to reveal the internal relationship between the legal relationship of property and the differentiated ownership of buildings, and is of great significance to clarify the legal status of all parties in property management.

First of all, the promulgation of the property law will further standardize the property management industry, which is conducive to the healthy and orderly development of property management and promote the legalization process of the industry.

Secondly, restrain the owner's behavior. We will confirm illegal construction, infringement of the same rights of owners in public places and other matters in the law, so as to facilitate all parties to regulate their behavior.

In addition, the Property Law is also a challenge to the current property management. In the Property Law, the owner's status as the subject of litigation has been confirmed, and it is possible for the owner to manage the property, which is also a great challenge and breakthrough for the current property management enterprises.

Finally, the ownership of property rights has been more standardized and clearly defined. Property management companies, developers and owners are classified according to the ownership of buildings, and the property rights are clear and it is not easy to shirk. Conducive to the benign development of China's property management industry.

Second, in order to meet the requirements of sustainable development, we also need to establish a series of industry policies and norms.

(1) In view of the contradictions and problems encountered in the development of the industry, as well as the new situation and new tasks, formulate policies and measures to support the development of the property management industry, focus on supporting and developing competitive brand property management enterprises, introduce some supporting policies and measures, create a legal environment, a policy environment and a market environment with equal competition and equal treatment, strive to eliminate policy and institutional obstacles that restrict the allocation of resources, and actively guide enterprises to choose a development path that conforms to the laws of market development and has its own characteristics.

(2) Based on the differences between North and South under the characteristics of spontaneous regional development of the property management industry, and the characteristics of national brand enterprises promoting the large-scale industrialization of the industry, the economic effects and formation methods are deeply studied, so as to guide and urge small and medium-sized property management enterprises and related enterprises in underdeveloped areas to move towards the road of large-scale, intensive and professional development. Preferential national economic policies, supplemented by professional guidance and support.

(3) Establish a professional manager system of property management, speed up the process of setting up property management majors in colleges and universities, encourage enterprises to cultivate and reserve multi-level talents, build a highland of talents and establish a three-dimensional talent platform.

At present, the property management industry has not got rid of the labor-intensive industry status quo, and the quality of industry talents needs to be further improved. Enterprises should speed up personnel training and comprehensively improve the overall quality of property management personnel. It is an important part of the industry's sustainable development strategy to build a multi-level platform for employees in the property management industry from top to bottom. This can be achieved by adopting the following six practices:

1. Accelerate the training of management talents, scientific and technological talents and front-line service operators needed by the market, with special emphasis on cultivating entrepreneurs with innovative spirit and entrepreneurial ability. Actively create an environment conducive to the growth of talents, promote the formation of a relatively stable backbone of science and technology, and attach great importance to the cultivation and use of young talents. Strengthen the training of foreign-related talents in the property management industry and speed up the training of a group of compound talents with knowledge of engineering, management, service, marketing, finance, law and foreign languages. To meet the needs of the new situation in the industry.

2. According to the principle of classified management, establish and improve the overall framework of professional qualifications for key professional and technical posts, improve all kinds of professional qualification examination systems and registration management systems, strengthen international exchanges and cooperation, and gradually realize international integration and mutual recognition of professional qualifications.

3. Improve the vocational skills post training and qualification appraisal system in the property management industry, strive to bring the continuing education of employees into the scope of enterprise assessment, vigorously carry out vocational skills post training, and implement the labor preparation system. Gradually realize certificates for key positions and special types of work, ensure management and service quality, safe production, and improve production efficiency and service level.

4. Optimize the professional structure of talents and promote the rational distribution of talents between industries and regions through policy guidance and information release on talent demand. Promote the nationwide popularization of property management professional training, and create conditions for the education and training of professional and technical managers in remote areas and grass-roots units. Strengthen the training of talents in the property management industry in different regions, and strengthen intellectual services and talent support for underdeveloped areas of property management.

5. Establish a standardized on-the-job training and continuing education system for on-the-job personnel, vigorously develop continuing education focusing on new technologies, new achievements and new norms, carry out training in combination with the popularization and application of scientific and technological achievements, and promote scientific and technological progress in the industry. Strengthen the evaluation and inspection of the training quality of various training institutions, and promote the improvement of training quality.

6. Cooperate closely with national educational institutions, strengthen the guidance of higher vocational education in the property management industry, update the teaching content in time, build a curriculum system to adapt to the development of market economy and property management industry, improve the teaching mode, expand the application of high-tech means, and take effective measures to promote the integration of Industry-University-Research. Form an evaluation system of middle and higher vocational education in property management that is connected with the professional manager system of property management, and improve the teaching quality of vocational education.

(four) the implementation and improvement of property management tax system. Government policies should be actively oriented in legislation, taxation, environment and other aspects, make use of the influence of the government, encourage the diversification of property rights, accelerate the cultivation of private property management enterprises, strengthen and standardize the competition in the property management market, and promote the industrialization process of property management.

At present, the business tax, value-added tax and income tax faced by China's property management industry have caused the overall tax burden of enterprises to be too heavy, which is in obvious contrast with the characteristics of low profit in the industry and should be adjusted from the perspective of price verification. The "Regulations" have stipulated that property management fees should be implemented in accordance with the contract, and the implementation of market pricing is also an inevitable requirement of economic development. The phenomenon of arbitrary pricing by government price departments still exists, which is prone to unfair decision-making and deviation from the law of value. Taking September 2005 as an example, the Interim Measures of Shanghai Municipality for the Administration of Residential Property Grading Charge was promulgated. According to the Interim Measures, the residential property fee of Shanghai residents will not exceed that of 2.3 yuan as of June 65438+ 10/,which has caused considerable fluctuations among Shanghai property management enterprises, especially brand property enterprises that mainly manage high-end properties. Because the management is mostly high-grade residential buildings, in order to maintain the level of property management, the standards are also set very high. Although there is still room for the interim measures, if the services provided by the property management company exceed the standard, the fees are allowed to exceed the upper limit of 2.3 yuan, but they must be demonstrated by experts organized by the Municipal Property Management Association and confirmed by the district and county price bureaus before implementation. This obviously cannot meet the actual operation of enterprises. Therefore, when China's property management is in the development period, we should take the market as a booster to promote enterprise competition and try our best to create a relaxed environment for the long-term development of the industry from the macro policy.

At present, China's property management is in an important development period. It is the key to the development of the industry to insist on taking Scientific Outlook on Development as the guide to the overall development direction of the industry and taking the road of sustainable development. This requires property management enterprises to proceed from themselves, keep fit, seek change in progress, seek innovation in change, and realize two fundamental changes as soon as possible.

The first is to realize the transformation of economic growth mode. Improve the content of science and technology, improve the profit rate and labor productivity of enterprises, and shift from the expansion of extension to the qualitative improvement of connotation development.

The second is to realize the transformation of management mode. Improve the management level, take the road of scale and brand development, adhere to both capital management and multi-industry, extend the industrial chain of the industry, and change from extensive management to intensive management.

The second part constructs an open industrial structure system.

First, it is required to speed up the marketization process and market system construction of the industry, improve the organizational structure of the industry, enhance the awareness of the industry, and promote the large-scale development of the industry.

(1) Optimize and integrate the property management industry and promote the establishment of a diversified and multi-level property management service system.

1. Take the modern enterprise system as the core, and establish a diversified and open industry structure with clear property rights.

In the state of sustainable development, property management will not only be a ubiquitous enterprise property management service provider in China, but also involve a variety of specialized and diversified property management forms based on different property rights, such as firm forms and professional managers, thus showing an open market form. Owners' autonomy and self-management under the influence of property law indicates the diversified pattern of property management services in the future, and the market needs diversified property management service providers. Investors in the property management industry will also break through the limitations of traditional companies.

2. Establish a multi-level property service system.

Property management is to provide services for property and people as a product. This difference from property types and people's demand for services has brought a broad market to the property management industry. The orderly development of property management needs to conform to the requirements of market economy segmentation and specialization, and establish a multi-level property service system with high, medium and low levels according to different classifications of properties (such as houses, villas, buildings and industrial parks). ) to meet different levels of market demand and lay the foundation for the coordinated development of property management. Service has demand steps and levels, so property management companies need to establish customer segmentation systems in different markets to meet the service needs of different customers, form a multi-level and multi-directional property management service system, and gradually segment markets and customers to make property management services more professional.

At the same time, the property management industry can realize the market diversion of property management enterprises by providing different levels of services, establish dynamic stratification of property management enterprises at different levels of the industry, and form a relatively complete industry market to meet the diversified needs of the market.

(B) to achieve economies of scale to cope with the industry crisis

Economies of scale are realized by the principle of diminishing marginal cost. Its economic performance is: in a certain period of time, the unit cost of a product (or the operation or running cost of producing a product) decreases with the increase of total output. The large-scale development of the property management industry can make the limited social resources get the most effective and reasonable allocation in the industry, form economies of scale, and produce the greatest social and economic benefits. The most typical one is Wal-Mart, whose business operation mode fully embodies the advantages of economies of scale and has made remarkable achievements.

As one of the "commodities" in social and economic life, property management is more and more widely accepted by people. Once it appears as a "commodity" in the production and circulation channels, its resources will be regulated by market rules. Through the marketization, specialization, branding, enterprise systematization and activity systematization of property management, the large-scale operation and management of property management are realized, and the upstream and downstream resources of property management are effectively integrated. Using the value chain, we should deepen the connotation of property management, expand the ways and means of property management services, implement diversified management, and take property management services as the core radiation, so that upstream and downstream resources can be optimized and fully and effectively utilized, thus realizing the optimal allocation of property management, improving the modern management level of the whole industry and generating better social, economic and environmental benefits.

Therefore, property management can break through the existing limitations, expand the connotation of the industry, gain the overall scale advantage, reduce costs, improve advantages, make full use of resources, make full use of existing production capacity, and use existing customer groups. , diversified operations, environmental services, security services, engineering services, real estate intermediary consulting services, network distribution services, property management consulting services, etc. Advocating industry diversification strategy is not an expedient measure, but a long-term, overall and fundamental strategic behavior. Diversification practice is highly related, both of them enjoy similar technology and similar customer base, and raw materials also have similar procurement channels. In addition to the tangible relationship, there are * * * trademarks and * * * resources, and there is synergy between businesses.

1. Achieving economies of scale means reducing costs.

Economies of scale can be manifested in almost every functional link of enterprise management, including manufacturing, purchasing, research, development, marketing, after-sales service network, utilization and distribution of sales capacity. Its economic performance is: in a certain period of time, the unit cost of a product (or the operation or running cost of producing a product) decreases with the increase of total output.

The existence of economies of scale hinders the invasion of substitutes into the industry, forcing the invaders to produce on a large scale at the beginning and bear the strong resistance risk of the original enterprise, or accept the disadvantage of product cost on a small scale, both of which are not expected by the entrants. When there is a vertically integrated economy, that is, integrated operation is carried out in all the connecting links of production or distribution, and its economies of scale also form "entry barriers". In this case, new entrants will face cost disadvantages and be blocked in the upstream and downstream markets.

2. After the cost is reduced, we should strive to improve the management level and competitiveness of the industry, change the traditional practice mode of property management (labor-intensive specialty), win space and time for industry reform, build management technology-based and intensive enterprises, and enhance the status of the industry. In the final analysis, the characteristics of service intensification in the property management industry depend on the improvement of technology. "Science and technology are the primary productive forces". At present, the development of modern information technology and network technology provides a good platform for the industrialization of property management. How to better apply the pure technical knowledge of modern society such as information, intelligence, machinery and electricity to the property management industry is the key to promote the sustainable development of property management in China.

Two, improve the management level of the industry, develop capital operation and promote the optimization of enterprise structure.

(1) Requirements for large-scale development enterprises to implement capital management.

Pursue the improvement of enterprise management ability, mobilize enterprises to actively explore the road suitable for their own development, and realize leap-forward development. On the one hand, enterprises are encouraged to adhere to the road of capital management and carry out large-scale and intensive management with capital as the link. On the one hand, encourage enterprises to adhere to diversified development, extend to the upstream and downstream fields of property management industry, and implement multi-industry simultaneously. At the same time, encourage enterprises to adhere to brand management and expand the market with brands. Achieve a substantial increase in the net assets of enterprises in the property management industry, promote more enterprises in the industry to go public, enhance the vitality of enterprises, and improve their capital strength and comprehensive competitiveness.

(2) Build a profit model for enterprises and enhance their comprehensive profitability.

Management and service innovation are the keys to improve the profitability of enterprises. Management is the foundation, which is the eternal truth. Without enterprise management, there is no order and discipline, and it is impossible to produce efficiency; Without management, employees will lack enthusiasm and enterprises will become fragmented. But management is not the purpose, management is to serve the enterprise. The purpose of enterprise management is to obtain the maximum input-output ratio through market competition and generate actual profits and benefits. This goal cannot be achieved without good management, and only by grasping management can we create benefits. There is a good saying: ask the management for benefits. The benefits here refer to: improving quality benefits, reducing cost benefits, saving energy and material consumption benefits, improving labor productivity benefits, and saving the benefits of once electricity and once water. The property management industry, which was born in 1980s, has been recognized as a "meager profit industry" by the society and the industry. Only by doing a good job in management and seeking benefits from management can enterprises maximize profits on the basis that management fees only account for 10% of operating income.

Service innovation is the concrete application of human wisdom in social and economic fields. Once innovation is transformed into productive forces on a large scale, it will inevitably bring considerable economic benefits. From the perspective of property management, with the continuous development of social economy, the promotion of urban housing industrialization and the enhancement of people's housing consumption capacity, the continuous application of new technologies and new materials in the real estate industry, large communities, advanced, super-large buildings and high-tech buildings, and various high-end and high-quality real estate, commercial properties and industrial properties have also increased significantly, which has triggered profound changes in people's housing consumption concepts, the transformation of residential housing to residential housing, the popularization of property management services and the consumption of property management. How to innovate property management services for these new things and turn them into productivity is the most important thing for property management enterprises to benefit from the market.

Therefore, property management enterprises should constantly improve the management service level, seek strategies to promote property management, rely on the innovation of technology and management concepts, constantly provide more thoughtful services to customers, strive to improve the management ability of property management enterprises, develop and provide multi-level property services, and enhance profitability.

The third part is to improve the market supervision system.

The standardized development of the industry needs not only the long-term guidance of macro policies, but also the rigid means of legal system to regulate the market order. Strict market supervision and strict legal protection system are inseparable. On the one hand, it is necessary to standardize the hardware of property management through legislation, and confirm the links closely related to enterprises and people's lives, such as bidding, service and fee standards, involved in property management, so as to prevent and restrain bad market behavior. On the other hand, it is also necessary to effectively guide the soft environment and macro-market environment of the industry, and pay attention to the supervision and regulation of the industry from many aspects such as industry ethics, public opinion guidance and media propaganda.

First, standardize the bidding field of property management, continue to rectify and standardize the market order, and maintain a unified, open and competitive market order.

Second, in-depth study of bidding management methods, standardize the charging standards of property management industry, put an end to the bad market behavior of winning the bid at a low price, promote the bid at a reasonable low price, and strengthen the whole process management before and after bidding.

Three, comprehensively strengthen the construction of self-discipline and integrity in the property management industry.

When integrity is generalized from enterprise behavior to the overall characteristics of the industry, it is manifested as self-discipline of the industry. To achieve sustainable development, the property management industry must establish a self-discipline mechanism for the whole industry. Give full play to the role of the market in the spontaneous allocation of resources, implement self-discipline mechanism from various aspects such as industry authorities, enterprises and employees, strengthen the credit of industry authorities by establishing scientific third-party monitoring means, significantly enhance the credit of enterprises, establish personal credit, improve the credit system, promote credit culture and improve the credit supervision system of the industry.

Four, promote the construction of industry standardization, establish a market access system, improve the system of regulations and standards.

At present, the qualification of China's property management industry is not enough, and the market access standards and standardized management standards of various properties need to be further strengthened. The government, enterprises and industry experts should work together to compile a comprehensive standard system as the operating basis and reference benchmark of property management. At the same time, as a scientific research achievement, the standard system will also effectively guide and promote the development of enterprises.

(a) according to scientific research, formulate standards, carefully organize and publicize standards, seize opportunities, implement standards, and lead enterprises to improve their competitiveness with unified industry standards until their competitiveness is reasonably and comprehensively applied. With the growth of industry scale and the maturity of property management technology, we should establish scientific and standardized industry access standards, gather social resources to high-quality enterprises through full market competition, eliminate bad enterprises pursuing short-term profit behavior in the market, concentrate limited resources to advantageous enterprises, and make full and effective use of resources to achieve healthy economic growth. Break the low overall quality caused by the low threshold of emerging industries, guide and protect the property industry with sufficient market competition and macro-policy control means, and ensure the competitiveness of industry members.

(two) relying on unified standards, promote the development and utilization of new technologies in the property management industry, promote the application of new industry norms, and ensure the promotion of new technology systems and norms.

Establishing a perfect technical evaluation system, standardizing and ensuring the behavior of all parties in property management will also play a defensive role in the penetration and dissolution of other industries, and can prevent competitors from easily entering and simply imitating and losing their competitive advantage; At the same time, it can promote the optimization of the whole industry and ensure the quality of service, so as to win the trust of customers, maintain strong market demand and achieve the purpose of economic growth.

At present, China's property enterprise qualification management methods, service charge regulations and professional manager system of property management are all making efforts to strengthen the industry access mechanism, strengthen the professional image of the industry and improve the overall quality of the industry.

The fourth part constructs a strong technical support system.

To develop property management, we must take the road of technical upgrading and establish the technical support system of the industry. Mainly through the management, operation, research and development of these three aspects of technical upgrading to achieve.

First, management technology upgrade.

From the perspective of management, property management is an "exotic product" in China. After more than 20 years of development, management innovation is still relatively limited. At present, we still mainly rely on the experience of foreign developed regions, and there are only a handful of independent innovation achievements. In order to achieve sustainable development, China's property management must break through the inherent limitations and innovate in management services. From the aspects of enterprise development strategy, human resource management, property management quality, service system and internal management. Draw lessons from the mature experience and theory of other industries and combine the reality of this industry to create and form professional management technology of property management.

First of all, in the investment of property management technology and hardware, from the establishment of information platform to the strengthening of intelligence, machinery, electricity and engineering, the ability of property management in managing "things" and prolonging service life is improved.

In addition, in terms of investment in technology and software, different types of properties should be able to meet the diversified needs of property services and owners in terms of administration, human resources, safety, equipment and facilities management and owners' services, attach importance to humanized services and reduce "materialized" management.

Second, upgrade operational technology.

From the operational point of view, property management is still a labor-intensive industry in China, and the overall level of technical content is low. To embark on the road of sustainable development of the industry, we must change this situation. The first thing to do is to reduce manpower consumption and reasonably replace the current extensive development model with a high-tech way. Adapt to the needs of modern urban development for brand-new building equipment, technology and technology, and constantly improve industry service technology. Secondly, from the support of human resources, establish a three-dimensional industry talent training system, covering all senior management talents and grass-roots operation talents, and truly meet the requirements of sustainable development of the industry. Finally, in view of the lack of professional R&D institutions' attention to property management in the current industry development, we should actively contact professional R&D institutions to attract their attention and enhance the status of property management industry in the whole social structure.

The third is the improvement of research and development capabilities.

Through the establishment of a nationwide theoretical and practical research and experimental system, we will guide property management enterprises to firmly establish the concept of strengthening enterprises through science and technology and make them become the main force of technological innovation in the industry. Encourage large property management enterprises to establish enterprise technology research and development centers, increase investment in technological innovation, and strengthen research and development of key technologies for industry development.

On the one hand, adhere to independent development, make good use of the strength of scientific research institutions, and continue to take the road of combining Industry-University-Research; On the other hand, we should carry out various forms of cooperation, actively introduce international advanced technology, digest and absorb it, and form our own core technology and superior technology system. Through technological innovation and scientific and technological innovation, realize low-cost strategy and profit maximization.

(A) property management theory is active in practice.

Theory is the guiding light of practice and provides direction and guidance for practice. Adhere to the sustainable development of property management, we must establish a theoretical research system of property management, intensify theoretical research, study, solve and test outstanding problems in the development of the industry, consolidate the theoretical foundation of the industry, and make preparations and plans for the medium and long-term development of the industry. The development experience of China property management industry for more than 20 years provides rich materials for theoretical research. We should be good at sublimating practical experience into theoretical knowledge, guiding the formulation of line, principles and policies with the results of theoretical innovation, and promoting innovations in various aspects such as system innovation, scientific and technological innovation and cultural innovation through theoretical innovation.

(2) Establish a sound organizational structure for theoretical research and guide the whole industry to develop into a learning industry.

Promote the theoretical research of the industry step by step and in a planned way. At the same time, all property management enterprises should also strengthen the theoretical research level, constantly sum up their own development experience, study important topics in the industry by themselves or with the competent authorities, continuously improve the theoretical level and academic self-restraint of enterprises, and lay the foundation for the sustainable development of property management.

(three) to determine the theoretical research topics and overcome the theoretical obstacles in the development of the industry.

In-depth analysis of the contradictions and problems faced in the development of the industry, determine the key projects in a period of time, and focus on the key issues that need to be studied. Avoid simplifying and vulgarizing the theoretical innovation of the industry; Simplification and vulgarization of integrating theory with practice. In-depth analysis of the problems faced by the industry development from the management level, and put forward effective solutions. From a strategic point of view, the sustainable development of property management is sought from the three-dimensional space of government, enterprises and owners.

Hope to adopt, thank you.