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3 Model clauses of duty management system of property companies

In order to ensure the normal daily work, ensure the safety of property and life, establish safety awareness and clarify responsibilities, the Regulations on Duty Management of Property Management Companies are formulated. The following is the duty management method of the property management company, please refer to it.

Regulations on duty management of property companies: model essay 1

1.0 management office is divided into management personnel on duty and financial duty.

1. 1 duty manager: the management office will arrange a duty manager on holidays and every night.

1.2 financial duty: the management office arranges a financial officer to be on duty every Saturday morning. 2.0 Management Office Duty Time

2. 1 Duty time of holiday manager: 9: 00 am? 1 1:30

Afternoon: 14: 00? 17:00

2.2 night shift manager: at night: 17: 30? Eight p. m.

3.0 Management Office Responsibility Arrangement

3. 1 The management office will arrange the duty list for the next month at the end of each month and post it on the wall, which will be randomly checked by the relevant departments of the company at any time.

3.2 The personnel on duty must ask for leave or shift adjustment for some reason, with the consent of the director, and arrange a replacement.

3.3 If the driver on duty needs to leave his post for some reason, he should arrange a replacement.

4.0 Management Office Responsibilities, Discipline and Requirements

4. 1 The personnel on duty must wear work clothes and work cards.

4.2 The personnel on duty shall not be late, leave early or leave their posts without permission.

4.3 The personnel on duty shall not be transferred without authorization, otherwise it will be handled as leaving the post.

4.4 The personnel on duty should be on duty in the management office.

4.5 The personnel on duty shall report to the superior leader immediately if they encounter something that cannot be handled.

4.6 The personnel on duty who violate the duty discipline shall be dealt with according to the Staff Rewards and Punishment Regulations and the Attendance Rules.

4.7 The personnel on duty must fill in the duty record form carefully.

5.0 Management Office personnel on duty authority

5. 1 The manager on duty has the right to mobilize all employees in this office and correct the disciplinary behavior of employees in this office. For those who violate discipline, they have the right to suggest that the management office should be punished according to the Regulations on Employees' Rewards and Punishment.

5.2 The manager on duty has the right to temporarily handle the emergency in this office.

5.3 The financial personnel on duty are only responsible for the collection of office expenses, and do not go through the formalities of refund. Only under special circumstances can it be signed by the director.

5.4 The financial personnel on duty have the right to require the management personnel on duty to take corresponding measures for the operators who need to move out of the community but have not settled the expenses.

6.0 compensatory leave

6. 1 Management Office is on duty without overtime pay.

6. 1. 1 holiday managers can arrange for compensatory time off on duty.

6. 1.2 In the management office where only one financial officer is on duty at night, the working hours of financial officers are changed from 8: 00 to 9: 00 on weekdays.

6. 1.3 compensatory time off for managers and personnel on duty must be approved by the supervisor.

7.0 In case of special circumstances such as strong typhoon, rainstorm, flood and various activities organized by the company, all personnel in the management office must stay in the management office.

8.0 The Management Department of the Company shall be responsible for interpreting and supervising the implementation of these Provisions.

Model Law on Responsibility Management of Property Companies II.

I. Purpose

In order to ensure the smooth progress of the work of the property service center, enhance the sense of responsibility of all staff, provide better property management services for the residents of the community and maintain the good image of the property service center.

Second, the scope of application

Suitable for property service center.

Third, customer service telephone number

24-hour service telephone number: 0539-5125000 0539-5125022.

Fourth, methods and process control.

3. 1 spring and summer: 7:50- 17:30 autumn and winter: 7:50- 18:30 is the normal working time, during which all routine work is carried out normally. Appropriate adjustments for special holidays. 3.2 From Monday to Saturday: 17:30 -20:00, two customer service teams will be arranged, and other business teams 1 people will be on duty at the front desk of the service center to handle the daily maintenance, suggestions and complaints, parking space rental and other work of the owners. During the period, the housekeeping work was carried out normally.

3.3 The monitoring center is on duty every day from 20: 00 to 9:00 the next day, and is mainly responsible for handling some urgent affairs (such as arranging technicians to come to the house for emergency repair when water and electricity are cut off in the owner's house), handling major complaints or major events and reporting them to the company leaders in time. At the same time, arrange two technicians to be on duty until 22: 00 at night; After 22:00, technicians are on duty all night to ensure that emergency maintenance affairs are handled in time.

3.4 Security duty system: three shifts are on duty 24 hours a day, and security monitoring is implemented in the community.

3.5 Duty requirements: The personnel on duty shall be on duty at each post on time, and shall not be late, leave early or absent without reason. Special circumstances can not be on duty, must be approved by the department manager, and make arrangements to ensure the smooth development of the work.

3.6 The dress of the personnel on duty must meet the company's standard requirements.

3.7 All personnel on duty must do a good job of duty record and duty handover.

Property Services Limited

Model Law on Responsibility Management of Property Company 3

First, the management office should reasonably allocate personnel to ensure that someone is on duty 24 hours a day.

Second, the personnel on duty shall be held by the property staff in turn, and the personnel on duty shall be the head of the office during the duty.

Third, the waiter arrives at work on time every day, and it will be regarded as late within 30 minutes. Those who don't show up for work within 30 minutes will be deemed to be absent from work (fine 50 yuan).

Four, the attendant first check the previous day's work record, handle the handover of the day before.

Five, the staff on duty instead of the housekeeper to deal with daily affairs, check the use of water, electricity, heating, avoid waste, stop the destruction of equipment and facilities in time, check the development of fire prevention and theft prevention, regularly patrol and check the situation of the community, and make records on duty.

Six, during the duty in case of major emergencies, the personnel on duty can't decide independently, the personnel on duty should report to the relevant leaders.

7. Dress according to the regulations and wear a work permit when on duty, and don't do anything unrelated to duty (such as playing poker, mahjong, drinking, etc.). ). Once found, 50 yuan will be fined for the first time, 150 yuan for the second time, and those who have been fined for more than three times will be dismissed. Eight, have something to go out during the duty must first ask for leave to the head of the department, and get the approval of the leadership.

People can only leave when they are on duty, and leave their posts without authorization according to relevant regulations.

Nine, management leaders or patrol the situation on duty regularly, timely handle emergencies, and dispose of those who violate the rules or leave without authorization.

Ten, the personnel on duty must be on duty time, during the holidays to ensure that the boot 24 hours, offenders according to discipline.

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