Regulations of Hunan Province on Property Management (202 1 Revision)

Chapter I General Provisions Article 1 In order to standardize property management activities, safeguard the legitimate rights and interests of owners and property service enterprises, create a good living and working environment, and promote social harmony and stability, these Regulations are formulated in accordance with the General Principles of the Civil Law of People's Republic of China (PRC), the Regulations on Property Management of the State Council and other laws and administrative regulations, combined with the actual situation of this province. Article 2 These Regulations shall apply to property management activities within the administrative area of this province.

The term "property management" as mentioned in these Regulations refers to the activities of owners and property service enterprises to maintain, conserve and manage houses, supporting facilities, equipment and related sites by hiring property service enterprises to maintain environmental sanitation and related order in the property management area. Article 3 The people's governments at or above the county level shall incorporate property management into the development planning of modern service industry, community construction and community governance system, and establish and improve the comprehensive coordination mechanism of property management. Article 4 The administrative departments of property management of the people's governments at or above the county level shall be responsible for the supervision and management of property management activities within their respective administrative areas, and perform the following duties according to law:

(a) supervision and management of property service quality;

(two) supervision and management of property bidding activities;

(three) to guide and supervise the property inspection and property service enterprises to withdraw from the handover activities;

(4) Handling property management complaints;

(five) to supervise and manage the deposit and use of special maintenance funds;

(six) other duties as prescribed by laws and regulations.

Other relevant administrative departments of the people's governments at or above the county level shall, in accordance with their respective duties, do a good job in the supervision and management of property management activities. Article 5 Sub-district offices or township people's governments shall supervise and guide the establishment of owners' congresses and the election of owners' committees according to law, urge owners' congresses and owners' committees to perform their duties according to law, mediate property management disputes, and coordinate the relationship between property management and community construction.

Neighborhood (village) committees assist neighborhood offices or township people's governments to carry out property management-related work, and give specific guidance to the preparation and convening of the owners' meeting and the daily work of the owners' meeting and the owners' committee. Article 6 Property service industry organizations shall strengthen industry self-discipline, formulate norms and standards for property services, standardize property service behaviors, and urge property service enterprises and employees to operate according to law and provide honest services, so as to improve the level of property services. Seventh to encourage the use of Internet, Internet of Things and other information and intelligent technologies, improve the quality of property services and management level, and promote the construction of smart communities. Chapter II Owners' Congress and Owners' Committee Article 8 A owners' congress shall be established in the property management area.

The division of property management areas should be based on the principle of being conducive to the implementation of property management, and comprehensively consider the planning conditions, the scope of land use rights, the scale of buildings, facilities and equipment, natural boundaries, community construction and other factors.

The division of new property management areas shall be reported to the competent department of city planning for approval by the construction unit when preparing the planning and design scheme of construction projects.

If the property management area is not divided and has been put into use, the division of the property management area shall be approved by the property management administrative department of the county (city, district) people's government where the property is located in conjunction with the sub-district office or the Township People's government after soliciting the opinions of the owners.

Property management houses, water supply, power supply, fire fighting and other supporting facilities and equipment and related venues can not be separated, it should be divided into a property management area. Ninth designated property management areas shall not be changed without authorization. If it is really necessary to change, the owners who account for more than two-thirds of the exclusive area of the relevant property management area and the number of owners who account for more than two-thirds shall participate in the voting, and with the consent of more than half of the owners of the exclusive area and more than half of the owners who participate in the voting, the property management administrative department of the county (city, district) people's government where the property is located shall, jointly with the sub-district office or the Township People's government, re-approve. Article 10 The construction unit shall report the regional data of property management to the property management administrative department of the county (city, district) people's government, the subdistrict office or the township people's government for the record before applying for the pre-sale permit of commercial housing or the sale of existing houses, and specify it in the commercial housing sales contract.

The realty service enterprise shall publicize the realty management area to all owners and property users. If the realty service enterprise is not hired, the subdistrict office or the Township People's Government shall publicize it to all owners and property users. Eleventh meet one of the following conditions, the first owners' meeting shall be held:

(a) the construction area of the exclusive part of the property delivered for use reaches more than 50% of the total construction area;

(2) The construction area of the exclusive part of the property delivered for use has reached more than 30% of the total construction area, and the exclusive part of the property delivered in the first phase has been delivered for two years;

(three) the number of households delivered to use reached more than 50% of the total number of households.

The owner may inquire the relevant information and materials specified in the preceding paragraph from the construction unit, and the construction unit shall cooperate. Twelfth in line with the conditions for the first owners' meeting, the construction unit shall apply to the neighborhood offices or township people's governments where the property is located to prepare for the first owners' meeting, and more than ten owners may also jointly apply.

Neighborhood offices or township people's governments shall organize the establishment of the preparatory group for the first owners' meeting within thirty days after receiving the application. Within seven days from the establishment of the preparatory group, the construction unit shall submit the list of construction area, the list of owners, the general plan of construction planning, the handover data of facilities and equipment, and the confirmation data of the allocation of property service rooms to the sub-district office or the Township People's Government and the preparatory group.

The funds for the first owners' meeting shall be borne by the construction unit.