What should be included in the property management of apartments?

Property management generally includes:

Building management; Equipment management; Community traffic organization and management; Fire management; Manage customer information; Safety, security and vigilance within the community; Maintenance and replacement of greening facilities in residential areas; Drainage and cleaning of garbage, various wastes, sewage and rainwater.

The object of property management is mainly real estate. Real estate is real estate, but the transfer of real estate is not the displacement of actual things, but the change of the subject of rights. The sale and lease of houses is actually the transaction and transfer of rights. Therefore, the legal norms of property management are based on ownership.

The elements of the legal relationship of property management refer to the necessary elements or conditions of this relationship, and the legal relationship of property management cannot be formed without one of them. There are different views on what is the element of legal relationship.

Organization setup of property management office:

1, project office

2. Customer service department (reception desk, housekeeping department)

Handle the daily reception, repair report, complaint, return visit and charge of customers and owners, and handle the owner's check-in formalities at the beginning of new projects.

3. Toll Collection Office

Responsible for collecting various fees from the owner, issuing various bills, temporarily storing the collected cash and property, and turning them over to the company's financial department on a regular basis. Responsible for regular financial reconciliation with the company's financial department. Responsible for the financial management of the property management office.

4. Order Maintenance Department (Security Department)

Responsible for the order maintenance and fire control of property projects, responsible for the duty and management of central control and fire control. Responsible for the parking management of motor vehicles and non-motor vehicles, and responsible for the safety inspection around property projects.

5. Ministry of Cleaning and Greening

Responsible for the sanitation and cleaning work and garbage removal work in the public areas of property projects; Responsible for the greening management and holiday decoration management of property projects; Responsible for septic tank cleaning and sewage discharge of property projects.

6. Engineering Maintenance Department

Responsible for the maintenance of public facilities, elevators and daily maintenance of property facilities. If the elevator is outsourced, the engineering department is responsible for contacting the outsourcing unit.

7. Logistics Department

Responsible for staff accommodation, catering, etc.