Which department is in charge of the property company, and how to complain?

System version: HarmonyOS3.0.0

Software version: Tianfu General Office 4.2.2

The property company belongs to the property management department of the local real estate administration. Complaints about the property can be complained online through Tianfu Tongban app. The specific operation is as follows:

Through Tianfu Tongban Complaints 1, click Convenience.

Click convenience on the homepage of Tianfu Tongban app.

2. Click on the online complaint.

Click Online Complaint in the convenient interface.

3. Click Submit

Fill in the information in the complaint interface and click Submit.

Legal basis: Regulations on Property Management

Article 35

The realty service enterprise shall provide corresponding services in accordance with the stipulations of the realty service contract. The realty service enterprise fails to perform the realty service contract, causing personal and property safety damage to the owner, and shall bear corresponding legal responsibilities according to law.

Article 42

The price departments of the people's governments at or above the county level shall, jointly with the real estate administrative departments at the same level, strengthen the supervision of property service charges.

Article 48

The real estate administrative departments of the local people's governments at or above the county level shall promptly handle the complaints of owners, owners' committees, property users and property service enterprises in property management activities.