Where can I complain about bad residential property?

Residential property services are directly related to the quality of life of owners, especially the maintenance of public environment, which needs to be completed by property management companies. If you live in a community with poor property, the life of the owners will be greatly affected. At this time, you can apply to the community owners' Committee to change the property company. For some communities without industry committees, owners need to complain to relevant departments. Here are some complaints about what is wrong with residential properties.

1, looking for the property manager

If the property buyers encounter minor problems in property management after moving in, or have a very bad attitude when reporting the problems to the property personnel, then the property buyers can directly find the residential property manager to deal with them. Under normal circumstances, the property manager is the highest decision-maker of residential property and has great management autonomy.

Step 2 find a street office

In some new residential areas, buyers can also choose to go to the street office to complain before the establishment of the industry Committee. Street offices not only have the right to accept and assist property complaints, but also can more effectively urge the property to solve the problem of buyers as soon as possible.

3. Find the housing management department.

Under normal circumstances, the housing management department is mainly responsible for policy changes and supervision of housing security, construction, system reform, market supervision, property management and housing management. If there is an administrative subordinate relationship between the property and the housing management department in the residential area where the buyers live, then all violations of the property need to be handled by the housing management department. If there is no administrative subordinate relationship between the residential area where the property buyers live, the property management department and the housing management department, then the housing management bureau can only supervise according to the pricing standards and service contents of the property company, which is not controlled.

Step 4 find a developer

After the developer is built in the community. Under normal circumstances, you will choose the property management company that you have business dealings with or the property management company established by the developer himself to manage the community. If the buyers complain about the quality or maintenance of the house after moving in, they only need to find the developer to deal with it, which can usually be solved soon. When it comes to housing quality and maintenance, developers themselves have the obligation to accept it.

5. Complaint institution

With the rapid development of the Internet era, buyers can also choose to complain about the property through third-party complaint mediation agencies, such as the "loyal servant" third-party platform, which makes online operation convenient and fast for buyers, without wasting time and energy with the property.

Step 6 find the media

If the above methods can't improve the property, buyers can join other buyers in the community to break the news in the media. The more, the better. They can attract more people's attention through online media such as forums, Weibo and post bars, and urge the property to improve services under the influence of the media.