How should the property reply to the owner when the owner finds that he is cleaning and urinating everywhere?

You can directly reply to the specific content of your complaint.

We will correct it in our work and implement it. After the rectification is in place, we will definitely give you a satisfactory answer to make your life comfortable and happy, which is also our goal. When the owner complains about the poor environment, the property should take the initiative to make its own response and actively correct it. Only in this way can we live in harmony and build deep feelings with each other.