Taobao customer service interview self-introduction

I am careful, hard-working, have certain negotiation ability, calm when things go wrong, have strong adaptability to language organization and logical thinking ability, have affinity with people, be good at handling major complaints from residents and paying property fees, and be proficient in solving daily customer complaints.

I once worked as an intern in a property management company, mainly responsible for the collection of property fees and the coordination of related issues in daily work, as well as the coordination of Group 400 system. Urge all kinds of arrears. Assist in daily secretarial work, be responsible for the daily circulation, supervision and management of departmental documents, filing of departmental documents, filling in various forms, etc. Visit building owners from time to time to find out their satisfaction with the services of the building. Won the quarterly star of property service in the first quarter of 20 15.

Because of the fierce social competition now, I know my own shortcomings and am in the process of self-appreciation. I usually attend some training courses, but it won't affect my work. I hope your company can give me an opportunity to believe that my good communication and coordination skills and relevant work experience can be well qualified for such a position as customer service.

You must have a sales foundation, then you can speak Mandarin, be good at communication, and master the basic theory and usage of computers ~ it is best to have a certificate of e-commerce. I wish you success.