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How to establish a long-term mechanism for standardized management
Telephone ordering, electronic settlement and online ordering are in transition to online ordering, online settlement and online distribution, and modern logistics is also developing in the direction of specialization, intelligence and visualization. The scientific and technological content of logistics management is increasing day by day, and the methods and methods are constantly upgrading. Therefore, the establishment of a long-term management mechanism of cigarette logistics is not only the necessity of the rapid development of modern logistics, but also the urgent need to create excellent city companies. I. Significance of establishing a long-term mechanism for logistics management To establish a long-term mechanism for logistics management, we must strengthen and improve the logistics development plan, and formulate a three-to five-year development plan for logistics management on the basis of existing hardware and software and the actual situation in the region. Reasonable layout of cigarette distribution network, carry out demonstration distribution line, demonstration sorting line and demonstration post. At the same time, we should use scientific methods to reduce transportation links, improve distribution efficiency, reduce logistics costs, and promote energy conservation and emission reduction. At present, the "one-day delivery method for counties and districts" implemented by Huai 'an Tobacco in the whole city has not only broken the administrative division of cigarette distribution, but also optimized the distribution route, and the savings in manpower, material resources and financial resources are obvious to all. Therefore, establishing a long-term logistics management mechanism is not only the need of modern logistics management of Huai 'an Tobacco, but also the need of building excellent municipal companies and realizing the healthy and orderly development of Huai 'an Tobacco. Realizing the long-term mechanism management of logistics is conducive to improving the efficiency of logistics management. Let logistics management organically combine with benchmarking, realize high-speed and efficient operation of logistics, and continuously reduce costs, so as to push logistics management onto the fast lane of a virtuous cycle and lay a good foundation for the development and leap of Huai 'an Tobacco. Realizing the long-term mechanism management of logistics is conducive to improving the efficiency of logistics distribution. Let logistics distribution have a long-term mechanism to guide, let distribution vehicles, distribution personnel, distribution lines and distribution efficiency run scientifically under the guidance of the mechanism, realize the maximum utilization of resources, and provide necessary guarantee for logistics management. Realizing the long-term mechanism management of logistics is conducive to improving the efficiency of cigarette sorting. Logistics sorting personnel are mainly "two-sided" personnel with poor quality and low academic qualifications. Without scientific management mechanism, it is difficult to stimulate their work passion and initiative. By establishing a long-term management mechanism system, sorting personnel can be effectively standardized and passive acceptance can be changed into active compliance. Realizing the long-term mechanism management of logistics is conducive to improving the management level of cigarette storage. The safety management of cigarette storage is the lifeblood of enterprise's survival and development. One careless move may lead to a situation of losing the whole game. Warehouse management involves a wide range of aspects, including anti-theft, mildew prevention, storage capacity, warehousing, warehousing, code scanning and so on. Once this work is ignored, the whole work will be passive. At the same time, with the rapid development of Huai 'an tobacco logistics, the market is constantly changing, and the retail demand is gradually increasing. If the logistics mechanism is conservative, it is difficult to adapt to the changes in the needs of enterprises, markets and consumers. Therefore, it is necessary not only to establish a long-term logistics mechanism, but also to keep pace with the times to adapt to the changes in the industry and the development of the social situation. Huai 'an Tobacco Logistics Center, through striving for outstanding local companies, uses scientific management methods and effective carriers to enrich outstanding contents, expand outstanding forms and deepen the connotation of Excellence, which greatly stimulates the work enthusiasm, passion and team vitality of all logistics employees, creates a good working atmosphere and improves the work efficiency and ability of all employees. At the same time, through the activities of creating excellence, a long-term mechanism of logistics management has been established, which has promoted the logistics management to move towards standardized logistics, scientific logistics and intelligent logistics. Serve the "logistics management level", thus promoting the healthy, sustainable and coordinated development of Huai 'an tobacco. Second, the role of establishing a long-term mechanism for logistics management Only by establishing and perfecting a long-term mechanism for logistics management and giving full play to its important role can modern logistics sail under the guidance of the mechanism. In recent years, Huai 'an Tobacco Logistics and Distribution Center has made a beneficial exploration of the long-term mechanism, further improving and sublimating the current system-wide excellence work, so that the long-term management mechanism can not only lead the upgrading of modern logistics norms, but also effectively integrate with excellence, and play an important role in excellence. First, it can standardize employee behavior. As the saying goes, "Without rules, there would be no Fiona Fang". With norms, if we don't follow them, the mechanism will become an empty theory nailed to the wall and hung on our lips. Therefore, to establish a mechanism, it is necessary to use the mechanism to restrain the words and deeds of employees, to be standardized, to be dynamic, to adhere to the long-term management of the mechanism, and not to regard the mechanism as a short-term behavior of enterprises. Only in this way can the establishment of excellent city companies be promoted and sublimated under the guidance of the mechanism. There are many workers in cigarette logistics center, and the affairs involved are complicated. In addition, delivery personnel travel between the delivery road and the market all day. Once the management work is not in place, it is easy to make big mistakes. Therefore, establishing and perfecting the long-term mechanism of logistics management can effectively solve the problems of how logistics operators do and what to do, and achieve the purpose of rules and evidence. Second, it can improve work efficiency. Inadequate management will cause logistics workers to wait, rely on and wait, resulting in inefficient operation, ineffective work, poor quality and management vacuum. The construction of long-term mechanism has effectively solved the phenomenon of buck-passing between departments and posts; Effectively solve the bad mentality of doing and not doing, doing more and doing less, doing well and doing badly; Effectively solve the contradiction between learning and not learning, learning well and learning poorly. Inspired the enthusiasm of all employees for innovation and greatly improved work efficiency. At the same time, through the long-term mechanism construction of logistics management, we can organically combine the business of receiving and inspection, warehousing, loading and unloading, cigarette sorting, cigarette distribution, electronic settlement and information processing in the logistics center to form a multi-functional, intensive and all-round import and export and service hub, greatly reducing the connection problems among personnel, departments and enterprises, increasing the convenience of information transmission, and achieving the purpose of saving time and cost and improving work efficiency. Third, it can improve customer satisfaction. It is the most basic requirement of the tobacco industry for employees to think about customers and satisfy them. Logistics practitioners, especially front-line distribution personnel, deal with the market and customers all day. Once the work and service are not in place, it is easy to cause dissatisfaction of retail customers and even lead to customer complaints. To build and improve a long-term mechanism, we should put customer satisfaction first. Its satisfaction includes not only the quality of cigarette packaging and after-sales service, but also the timeliness of cigarette delivery and the effectiveness of customer service. It is not to send the cigarettes away at once, but to send the image and warmth of the tobacco company. Efficient and perfect delivery service includes the service attitude of the delivery personnel, whether it is delivered to the place designated by the customer, and whether the after-sales service is perfect. These service processes are standardized through the construction of mechanisms, so as to enhance the brand image of enterprises and strengthen the loyalty of retail customers to the industry. Fourth, it can reduce the logistics operation cost. By establishing and perfecting the long-term mechanism of logistics management, we can realize the mode of intensive management, large-scale management, specialized distribution and standardized service. By establishing and perfecting a long-term mechanism, we should allocate resources scientifically and rationally to maximize the utilization of resources; It can improve the service quality of cigarette distribution and achieve the purpose of enhancing the service image and social image of enterprises; It can minimize distribution links, realize the scientific layout of distribution lines, reduce distribution processes and improve distribution efficiency; It can shorten cigarette delivery time and improve service efficiency and customer satisfaction; Finally, the purpose of reducing logistics cost and improving distribution efficiency can be achieved. Fifth, it can enhance the core competitiveness. Facts and practice have proved that cigarette logistics can greatly reduce the total cost of enterprises, speed up the capital turnover of enterprises, reduce the inventory backlog and promote the improvement of profit rate by establishing and perfecting the long-term mechanism, thus creating considerable economic benefits for enterprises. Therefore, taking enterprise logistics management as a new strategic perspective has become the new focus of modern enterprise management strategy. By formulating various logistics strategies, establishing and perfecting a long-term mechanism, we can find the best way to save energy and reduce consumption from cigarette logistics, the department with the largest energy consumption of enterprises, so as to enhance the competitiveness of enterprises. Third, the countermeasures to establish a long-term mechanism of logistics management. Long-term mechanism is not omnipotent, nor can it be done once and for all. It should be constantly enriched, updated and improved with the constant changes of time and situation. This requires us to change the traditional thinking and working mode, constantly innovate the system, establish a long-term mechanism of management and service, truly play the important role of modern logistics, and let excellent logistics management lay a good foundation for the establishment of excellent city companies. The first is to establish a safety management mechanism. Business management, safety first. We should fully understand the importance and urgency of doing a good job in safety work from the height of stressing politics, ensuring stability, creating harmony and promoting development, firmly establish the concept of safety development, always put safety work in the top priority position, study the new characteristics of safety work in the new period, explore new laws, solve new problems and create new levels. Constantly strengthen the research on safety work under the new situation, innovate educational carriers, innovative supervision mechanisms and innovative management methods, and strive to realize the transformation from traditional post-event management to modern preventive management. Based on "three innovations", namely, education innovation, mechanism innovation and means innovation; Grasp the "three tasks", that is, strengthen the standardization of logistics construction, do a good job in investigating potential safety hazards, and strengthen the management of key links. Educational innovation: safety education is the fundamental policy to prevent accidents. According to different post characteristics, different individual needs and different safety priorities, targeted training, education and drills should be carried out to improve the safety prevention ability of cadres and workers. Mechanism innovation: establish a safety responsibility mechanism with safety responsibility system and accountability system as the main body; Establish a qualitative and quantitative safety performance evaluation mechanism; Establish a safety early warning mechanism that focuses on prevention and prevention. Means innovation: persist in developing science and technology, continuously increase investment in safety, adopt advanced safety prevention facilities and equipment, apply modern scientific and technological means, improve the ability of accident prevention and control, promote safety work with informationization, and ensure safety work with high technology. Standardization of logistics construction: focus on strengthening the construction of occupational health and safety management system, improve basic safety management standards such as hazard identification, operation control, inspection and evaluation, improve various rules and regulations, refine various work processes, and do a good job in system management, process management and standardization. Investigation of potential safety hazards: Take the methods of combining regular inspection with irregular inspection, and combining centralized inspection with single inspection to comprehensively investigate potential safety hazards and implement rectification measures. It is necessary to establish a ledger, track and implement it, implement the "four-fixed" rectification system, eliminate hidden dangers in time, and truly leave no dead ends and gaps in safety work. Key link management: strengthen the safety management of logistics distribution vehicles, infrastructure projects and centers. Realize the orderly management of people, machines and things, and reduce the safety risks in the production site; Continue to strengthen the work of "four defenses and four systems" and improve the ability to prevent theft, robbery and fire; Effectively strengthen the security work in the process of logistics and distribution, and strive to ensure personal and property safety. The second is to establish a vehicle management mechanism. The most important thing in cigarette logistics management is to deal with delivery vehicles. Whether vehicle management is in place is the key to ensure the healthy and smooth operation of logistics. First, highlight the word "Ming". Clear responsibility, solve the problem of irregular work of distribution personnel. Secondly, highlight the word "Xuan". Intensify study and publicity, and enhance employees' awareness of norms. It is necessary to resolutely eliminate the phenomenon that "a few people look at it, and most people look at it", and mobilize the distribution staff to devote themselves to the work of "implementing standards" ideologically, so that the standards are engraved in the minds of each distribution staff and implemented in concrete actions. In the process of promotion, it is necessary for distribution personnel to further deepen their understanding of 7S field management, enhance their enthusiasm and consciousness of constantly learning the standard system, and solve the ideological problems of distribution personnel. Third, highlight the word "test". Strengthen inspection and assessment to improve the execution of 7S management standard system. It is necessary to establish and improve the assessment incentive mechanism and reward and punishment measures, take the implementation of the standard system as an important part of the performance appraisal of distribution employees, and incorporate it into the monthly target appraisal, and link the assessment results with employees' salaries and bonuses to mobilize the enthusiasm and initiative of distribution employees to carry out the implementation of standards. Fourth, highlight the word "change". Strengthen continuous improvement and improve the management level of 7S site. It is necessary to objectively analyze and judge the quality, efficiency and maturity of 7S field management, find out the differences, reveal the weaknesses, make vertical and horizontal comparisons, constantly find the problems existing in 7S field management and find improvement methods to promote the improvement of basic management level of distribution. Doing a good job in the implementation of "7S" site management standards can further eradicate the phenomenon of "laziness, slowness, procrastination, disorganization" of distribution personnel, standardize the work behavior of distribution personnel, enhance the awareness of distribution work norms, improve distribution work standards and work efficiency, and effectively display the good image of the entire distribution team. The third is to establish a site management mechanism. On-site management level is a ruler to measure the overall management level of an enterprise, a mirror of leadership management level and ability, a true embodiment of labor efficiency and service level, and a comprehensive reflection of employees' comprehensive quality. The standardization of "four determinations and one test" should be implemented for labor posts, that is, post responsibility standards, workflow standards, on-site management standards, employee management standards and assessment and incentive standards. In work practice, we should make great efforts to grasp the "three fields", determine the "three orientations", implement the "three members" and implement the "three assessments". Do a good job in "three areas", that is, commodity storage area, commodity storage area and commodity sorting area. Set three positions, that is, determine the position of goods, equipment and materials. Implement a three-member system, namely, the custodian, sorter and porter. Implement three exams, namely, self-examination, mutual examination and comprehensive examination. And strengthen six standards: first, the post responsibility standard. The main contents are post setting, post name, post number and post basic responsibilities; The second is the post process standard. Formulate norms and standards for different posts from the aspects of staffing methods, post names and post management. , and clarify the staffing and basic responsibilities of each position; The third is commodity management standards. The main content is the commodity placement standard in storage area, storage area and sorting area. That is, where the goods are placed, the distance between goods is accurate to centimeters, which reflects the work style of "excellent work because of meticulous work" from bit by bit; Fourth, equipment management standards. Specify the locations of devices in three areas. For example, when the forklift truck is parked after use, the distance should be accurate to centimeters; Fifth, material management standards. The placement position of each tray should be accurate to cm. The number of pallets placed is accurate to 100. There should be specific standards for the opening direction, height and length of the turnover box; Sixth, safety management standards. According to the safety of articles, equipment and materials, different management standards should be formulated to test the implementation of daily management; Seventh, staff management standards. The contents of employee's code of conduct include environmental sanitation, clothing temperament, work attitude and work style. The fourth is to establish a damage management mechanism. In order to avoid broken strips in cigarette distribution, it is necessary to start with the causes of broken strips in all links, strengthen the management of cigarettes in warehouses, increase the control and supervision of cigarette procurement, sorting and distribution, and reduce the rate of broken strips. First of all, it is necessary to strengthen the analysis of the causes of cigarette broken ends, count the number of cigarette broken ends in the past year, and analyze the main links and reasons of broken ends; Secondly, strengthen the management of cigarette storage. Implement the appearance inspection of cigarettes before storage and close the entrance. Check the integrity of outbound cigarettes, control the export, and put an end to the circulation of damaged cigarettes; Thirdly, we should strengthen the management of sorting operations. Further strengthen the sorting personnel to implement according to the regulations, and put the requirements of handling with care throughout all aspects of sorting to reduce man-made destruction factors. Finally, we should strengthen the management of equipment failure links. Upgrade the problem of cigarettes squeezed by packaging machine in time to prevent damaged cigarettes from leaving the warehouse. In addition, it is necessary to strengthen the management of delivery and loading.
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