How to become a real estate agent

Trust can only be generated through self-confidence, and trust is the key factor for customers to buy your goods. How can I show my "confidence"? First of all, you must dress appropriately and neatly, have a charming face, be polite and considerate, be kind and polite to anyone, and be careful. 3. Pride (being able to engage in the real estate industry) 2. Know how to locate and package yourself 1, tool kit (including mobile phone, tape measure, compass, calculator, card holder, stapler, pen and paper) 2. Uniform, badge (if there is no uniform, men: white shirt, trousers, tie, leather shoes, combing hair, etc. ) ladies are similar. 3. Work folder (housing information, materials and plot plan) 4. Business folder (related forms, sales power of attorney, customer tracking form, information registration form, house inspection power of attorney, working day program arrangement, etc. How to be a successful broker (first of all, you must be an expert in housing development). Ways of development: housing 1, network 2, newspaper 3, communication 4, cooperation with others (such as security guards, management offices, commissary aunts) 5. How to develop the housing of self-selling owners "1, don't call yourself an intermediary in a hurry. Don't be ashamed to be an intermediary. 3. Explain that you are familiar with this house and have had transactions (sales). 4. Explain that you have mature customers. 5. Introduce the strength of your company and your professional level. 6. Remind buyers that the whole property transfer transaction is not as simple and simple as it seems. If it is not professional enough, there are some risks and disadvantages in the transaction process, and buyers should be guided to entrust professional institutions to sell. If you entrust me with sales, I can draw up a sales plan for you. 7. If you finally refuse, say politely: Miss or Mr. So-and-so doesn't matter. If you have any problems in the process of buying a house, you can call me for advice. I will provide you with professional services for free, so that the owners can trust you, even trust you, and think that you are very quality and cultured. For example, if you think I am professional, you can entrust me. I am confident and capable of helping you sell real estate. * Remember not to sell it at a high price, and don't hand it in, so as not to discount the agency fee. 6. How to get exclusive commission: Analyze the advantages of exclusive commission 1, and more: price is one of the factors that form vicious competition among middlemen. 2. More: save time and trouble, first promote the housing, publish it in newspapers, and publish it online. 3. Find a strong buyer and choose the target customers. 8. Three ways to contact customers 1, telephone 2, letter 3. How to make a good phone call ① Choose a suitable time (opportunity) to make a phone call. ② Confirm the reason and purpose of this call. (3) Sign up and ask if the other party is convenient to answer the phone. You should know that your voice is the first impression of the other person on you (the tone is stable). Don't get into the subject right away, say hello moderately. Get to the point and let the other person participate in your conversation. Cause * * *. Are you satisfied with my explanation? ⑧ Keep your goal in mind ⑨ But when your goal can't be achieved for a while, remember to finish it step by step, and don't pester. Attending to arrange a whole time to make a phone call and take notes. Ten, constantly develop customers, accumulate customers how to improve the satisfaction of real estate services: to make services precise, refined and professional, eternal customers should do more (think more from the customer's standpoint) to understand the urgency of customer needs, treat customers with eternal patience and provide endless services. By providing customers with satisfactory service, we should completely change their real estate and let customers know that I will help you find something better, not just. XI。 How to win the hearts of customers after improving service: 1. Ask a clear question, aiming at question 2. Concise and powerful, unambiguous 3. Have confidence. Be serious and sincere in your methods. Being kind and friendly can win a good impression. Pay attention to each other's strengths. Praise each other appropriately. Twelve. Analyze customers! 1. Select a customer to know the basic situation. Have you seen the house recently? How long has it been? 2. There are four kinds of training periods that must be experienced: ① Just considering the embryonic period of buying a house; ② During the training period, customers have the intention to buy a house; 3 mature customers are mature and want to buy a house, which is a bit anxious; 4 they are eager to buy a house, especially eager; 3. Novices constantly receive customers and analyze customers (characteristics of failed brokers, numbness, mechanical house inspection). Thirteen. House analysis, key operation: 1. Analysis of the house itself: supporting facilities, environment and transportation; 2. Internal situation, pattern, lighting, ventilation and appearance of the house; 3. Analysis of housing ownership; A. property rights; B. mortgage situation; C. housing transaction process; 4. Whether the owner has sincere communication, whether he is eager to sell the house, whether the owner's quotation is reasonable and the urgency of the owner (housing analysis). 1, the appointment time and place should be appropriate: when determining the time of house inspection, if the time of the customer or the owner changes, the other party should be informed in time. 2. Don't invite too many customers (such as cinemas and stations). Owners and customers should be separated and should not be invited together. 3. When looking at the house (knocking at the door), the door should be opened lightly, so that the customer can go in first and close the door at the back. 4. Introduce customers. Owners know each other. 5. Open the curtains. If it is night, you should turn on the light first. 6. Point out the characteristics of each room. Let customers feel that they already own the house. 7. Emphasize the advantages of real estate (such as location, long-term planning, landscape, developer strength, neighbors, property management, low down payment, structure, etc.). Introduce the real house, be good at observing and asking questions (for example, what do you think of the height and landscape of the living room? So as to understand the customer's thoughts) 9. After seeing the house, customers should be familiar with the supporting facilities of the community. 15. After seeing the house, we should track the feedback from the customers to the owners in time, so that the owners can better understand the shortcomings and advantages of the house and know the customers' situation and ideas in time (whether there is a chance to clinch a deal). 16. How to dispel customers' doubts? The first step of CDDC rule: clarify doubts. Step 2: D realize the doubts (from the customer's point of view). ) 17. the marketer's rule is whether the other party has money, whether it has the ability to buy or finance, and whether the customer has decided to buy. if not, you are still wasting your breath. Do customers have a desire to buy? If the other party doesn't need this product, no matter how rich and powerful you are, it's useless to explain it. How can I know each other's purchasing power? We can only rely on analysis, accumulate experience and cultivate our own observation. Remember the salesman's rules. If you ignore its existence, you waste your labor (energy). In our work, energy and time are money. (For example, only money is real, and no money means no money. First, how can a person with a deposit of only 1000 yuan and no place to borrow money successfully sell his property to him?