Monthly Work Plan of Property Cleaning Department

Lead: Work depends on personal ability and interpersonal relationship, but it is always inseparable from the support of money. Let me introduce you to the monthly work plan of the property cleaning department, and welcome you to read it for reference!

Monthly Work Plan of Property Cleaning Department 1 According to the requirements of the company and the arrangement of the management office leaders, we established various management systems and operating procedures for cleaning in August. It mainly includes employee management system, sanitation and cleaning management system, environmental greening management system, employee post responsibilities, cleaning and greening work instructions and cleaning standards, cleaning tools, cleaning supplies and the use of machinery and equipment, and has formulated a detailed sanitation and cleaning plan and training plan.

1. annual cleaning (cleaning): the rain tower and the glass curtain wall around the external wall of the building were mainly cleaned for 22 times; Cleaning the door glass for 96 times; Cleaning the surrounding floor tiles for 88 times; Cleaning marble walls and floors in public areas of floors for more than 50 times; Wash the bathroom wall and floor for 96 times; Floor vacancy cleaning 12 times; Cleaning the pipes, air outlets and lighting at the top of the public area on the floor 12 times; Glass cleaning at fire stairs 12 times; Dust the pipes, walls and pillars at the top of the garage 12 times; The garage floor was cleaned twice and the accumulated soil was cleaned 48 times; Check the stop rod and stop line 24 times.

2. Complete the disinfection of the building environment: disinfect the toilet for 540 times; Rainwater leakage, sewage well, garbage can disinfection meter 30 summary of the work of the property cleaning department; Rodent killing and drug release were counted 4 times.

3. In addition to completing the above main tasks, I also helped clean the headquarters office on the third floor for 4 times (including working overtime for 2 times at night); Assist room 4 10 to clean the sanitation meter twice; Assist in handling the emergency of pipeline leakage in Feifei's office on the ninth floor twice.

4. Evaluation period: In the case of fewer people and more things, the cleaning department worked overtime, and Qi Xin worked together to complete the task without complaint, and welcomed the comprehensive inspection work of the evaluation team, which was well received by the inspectors.

5. Staff training: new employees are trained four times a month, mainly on staff management system and cleaning work, and filled in the Training Record Form for monthly staff assessment. Old employees also do some training regularly. The purpose is to make everyone familiar with the company's rules and regulations and clean work flow, and to ensure the safety of work operation and the standards of health and quality.

6. Staff management: strictly implement the company's rules and regulations, perform tasks assigned by superior leaders, and do a good job in training, guiding and supervising employees. According to the established daily cleaning workflow, check the personal image, service courtesy and work completion of employees every day, make inspection records, conduct a comprehensive evaluation on employees once a month, and fill them in the employee appraisal form as the basis for selecting outstanding employees. Insist on holding a staff meeting once a week. The specific content: summarize the work completion this week, the problems existing in the work, and the main work arrangements for next week. In fact, it is also a communication with you at work. The purpose is to make employees enhance team awareness, correct mistakes in time, make up for loopholes, and smoothly carry out next week's work tasks.

7. Reduce expenditure and generate income: strictly control commodities and minimize the use of commodities according to the company's requirements of reducing expenditure and consumption. In terms of income generation, the building cleaning staff provided paid services for the cleaning room in order to meet the needs of customers without staff, which once created income for the company.

8.20xx work deficiencies: Due to the large turnover of personnel, some new employees can't adapt to the cleaning work as soon as possible, and can't meet our work requirements in a limited time, thus affecting the environmental sanitation of the whole building during this period.

Monthly Work Plan of Property Cleaning Department 2 According to the present situation of property management in XX, XX Property Management Co., Ltd. is facing severe challenges. In order to win the market, enhance the brand, establish a new image of XX property, continuously improve the service level and quality of property management, strengthen the comprehensive quality cultivation of staff and improve the comprehensive management ability, strengthen communication and cooperation with the owners, continuously improve their understanding with the owners and meet their needs. Continuously improve the owner satisfaction of the management office, introduce competition mechanism, and obtain the maximum social, environmental and economic benefits for the company at the lowest cost. To this end, the management office work plan is formulated:

First, give full play to the spirit of unity and cooperation of XX property management company, mobilize the subjective initiative of employees, and enhance the sense of ownership.

1. Hold a regular work meeting every half month. While summing up the work, actively and fully listen to the voices, opinions, rationalization suggestions or criticisms of grassroots employees.

2. Conduct team activities irregularly. Organize employees to carry out health care publicity, care for the surrounding environment of the community and other activities to enhance the cohesion and centripetal force of employees.

Second, change ideas, correct attitudes, and firmly establish the awareness of serving the owners (tenants).

Change the way of always waiting, wanting and relying, and establish a brand-new service concept centered on the owner.

Third, activate the management mechanism

1, the management office implements the responsibility system of internal division of labor step by step, that is, the employees in each department have a clear division of labor, do their jobs, do their best, and be directly responsible to the supervisor, who is directly responsible to the director. When necessary, each supervisor shall sign a management objective responsibility letter with the person in charge of the management office.

2. The management office implements the system of regular duty, changes the work style, improves the work efficiency, announces the permanent telephone number of the management office to the owner, and listens to the owner's voice in all directions.

3. Formulate practical management measures and implement the "first inquiry responsibility system".

4, improve the management rules and regulations, such as management code, post responsibility system, performance appraisal system, internal staff rewards and punishments system, etc.

5. Quantify the monthly performance appraisal as much as possible, establish an incentive mechanism and improve the performance appraisal system, and reward the diligent and punish the lazy according to the employees' work performance, work performance and job skills, so as to encourage the advanced and spur the backward.

6, improve the system of choose and employ persons, competition for posts, the last out. Really provide development space and opportunities for employees who work hard, perform well and have outstanding abilities.

7. Strengthen internal staff management, build an efficient team and enhance the cohesion of managers.

Four, strict management, improve the management level and service quality.

1, the effective complaint of the community owners to the government property department is zero; The effective complaint to the competent department of the property management company is 2%, and the return visit rate of complaint handling is 100%.

2. The satisfaction rate of community owners to service work is over 90%.

3, urgent repair rework in time, repair rate is not higher than 2%.

4, public security, vehicle, fire management without major management responsibility accidents.

5. The building itself, facilities and equipment are maintained as planned, running normally, and there is no management responsibility accident.

6. The management office plans to set up a community cultural activity group by the owners' committee to carry out colorful community activities; Make full use of the publicity column to publish some blackboard newspapers involving property management laws and regulations, typical cases, newspaper abstracts and so on.

7. Records and materials of this year should be kept complete and filed in time.

8. The collection rate of property management service fees is over 98%; The property management report is published to the owner once a year.

Five, increase the intensity of training, pay attention to the training effect.

The management office selected a good soldier and set up a training implementation team with the director as the main body to train new employees and on-the-job employees:

1. New orientation training

Conduct basic knowledge and basic operation skills training for new employees. The purpose of the training is to make new employees understand the basic situation of the company (such as enterprise purpose, enterprise spirit, enterprise history, current situation and development trend) and get familiar with the company's various rules and regulations (such as attendance system, reward and punishment system and assessment system). ), master basic service knowledge (such as professional thinking, code of conduct, language norms, common sense of politeness, etc.). ), and master the specific requirements of post work (such as post responsibility system, business skills, workflow and requirements). Through pre-job training, new employees can be familiar with and adapt to the new working environment and master the necessary work skills.

Pre-job training content: company rules and regulations, employee handbook, employee etiquette norms, company development history, company planning, business philosophy, company organization, employee professional ethics, professionalism, fire safety knowledge, basic knowledge of property management, etc.

Further reading

Happy work, happy life.

We work and live every day, but how to work and live is so easy to say, but not easy to do. Some people say that work is for life, while others say that life is for work. People live in this world, and all actions are related to work and life. Sometimes life is integrated into work, and sometimes work is integrated into life. You can't completely separate them. Therefore, a correct attitude towards work and life is something that a person has to learn, experience and ponder all his life.

Although we work to live, this is only one of the reasons, because the value of life can be reflected in work, because friends in life can get to know each other in work, and because our life can grow and mature through work experience. At the same time, life is also for work. Only in life can we find out what we need, and our needs can only be met through work. Since the relationship between work and life is so close, we should work happily and live happily. Because happy work makes us live a happy life, and happy life provides inspiration and motivation for our work.

We have an enviable job, but after a long time, we will lose freshness, lose patience and confidence in our work, always feel that we have paid too much and got too little, and always feel that our life is so dull, which is a waste and a waste. But on the other hand, think about it. Is it possible for us to choose other jobs besides this one? Since there is no choice, why not go to work happily? The work we are engaged in is as trivial as life, and it will be annoying to do it for a long time. But in life, we can live in different ways, but we can't work. Therefore, we should not take work as a joke, just muddle along and laugh it off. Instead, we should try our best to have fun, find happiness and treat work as a kind of enjoyment, so that you will fall in love with it from the heart.

In fact, everyone has troubles, light or heavy, more or less, but some people write them on their faces and some people bury them in their hearts. We should find our own pleasure in work, learn to be grateful in work, and enjoy life while working actively. At work, we should also learn to be moved, which is a silent education. There are many examples that can move us. When I wash away the dust on my body, I come home to see my wife cooking by herself and look forward to going home. When I contentedly put my salary in my wallet and reunite with my family; When we pay the tuition for our children in time; When we bought a new piece of furniture for our family; When I saw a train full of wagons leaving the mining area, rushing to all parts of the motherland, illuminating thousands of households, and so on, who was not proud of the job we chose?

The joy of our life is that we are happy because of the company of our colleagues and more confident because of the trust of our family. We are happy at work because we have a stable monthly income, and our knowledge and skills can be greatly improved. Can we not be moved? Therefore, we can only cherish this touch in our hearts forever. Take it as the driving force of our work and life, work hard and pay actively. You know, generous treatment and great sense of accomplishment are always in direct proportion to the amount of effort and the size of overcoming difficulties; In order to get more happiness and harvest, we must work harder than ordinary people; As the saying goes, "No pains, no gains" is the truth.

Maybe we often complain sometimes, always complaining about paying too much and getting too little; Always complaining that others do less and do more by themselves; Always complaining that life is unfair to us everywhere, but never seeing the care of life for us. When we complain more than appreciate, we can't feel the beauty of things, the happiness of life and the beauty of life. Only by adjusting our mentality and treating life with a normal heart can we feel the beauty of life and realize that we live in a beautiful world and our life is full of sunshine everywhere. As long as we pay attention, we can see many beautiful things that others can't see.

If we regard life as a long painting, then every step in our life is a beautiful scenery. If we just walk with our heads down and ignore the scenery along the way, then you will lose the fun of life. If we only see the disappointments in life, then you lose the opportunity to enjoy life. If we only take work as a burden, then your life will lose the happiness and excitement that originally belonged to you. Sunshine is always after the storm, life has only been experienced, only paid, only tried, only lost, will we cherish our present life more and appreciate the beauty of life more!

The road of life is long and short. Let us devote ourselves to our present work with full enthusiasm, treat our work and life with a positive attitude, pursue our own happiness, reap our own success, and let us work and live happily!