In this important year. I wrote a composition, engaged in oa maintenance, and came to the new company in July last year. thank you

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How time flies! I worked as an intern in the administrative service center of Digital China (China) Co., Ltd. for more than two months. During this time, I learned a wealth of knowledge and skills in the department, enjoyed the pleasure of applying the knowledge in textbooks to specific work, and found myself more and more deficient in the depth and breadth of knowledge, which strengthened the direction and goal of future study and practice, but what impressed me most during my internship was the profound corporate culture that we inherited and carried forward from the old Lenovo. Although I didn't have enough opportunities to contact more and feel deeper in just a few months, I was moved by the following points and immediately attracted:

Title of "teacher" I remember the first time I came to the company to have a discussion with teacher Zhang, and I was very surprised to find that the company actually had the title of teacher. I started my internship with such questions, unlike the school. The subsequent internship made me gradually understand the meaning of this title. First, for a newcomer in the workplace, anyone who enters the company should be my teacher, and the knowledge and experience he should have in his post is very lacking. Like a sponge, he should actively and quickly learn new knowledge and skills from his colleagues around him. The teacher's title is to remind yourself that learning has just begun; Second, the hierarchical concept of superiors and subordinates has decreased. A teacher has narrowed the distance between superiors and subordinates, and communication is smoother, and both sides feel cordial.

"Big family" atmosphere. During my internship, both leaders and colleagues enthusiastically helped me, cared about me and taught me many principles and methods of being a man and doing things. Here, I sincerely thank Mr. Liu, Mr. Zhang, Mr. Rong, Mr. Zhu and all the enthusiastic colleagues in this department. I like this "big family" atmosphere, where I can study and work practically, and I can give full play to my financial wisdom.

The principle of "responsibility to people". Every employee in an enterprise has his own area of responsibility, and he must be responsible for things in the area of responsibility. The person in charge is responsible for everything from the beginning, to the event tracking, to the completion, and the evaluation and feedback after the event is completed. This principle of doing things is conducive to mobilizing the enthusiasm and initiative of employees, enhancing their sense of responsibility and enhancing their sense of accomplishment. Because work is your own business first, doing things well is the embodiment of your own ability, winning the respect of colleagues and establishing harmonious interpersonal relationships. Working in this atmosphere can make people feel happy physically and mentally, so that they can work harder to perform their duties and complete their work.

Shenma's corporate culture is like tea, which needs to be tasted slowly to feel the taste. For two months, I haven't tasted tea, but I have smelled the fragrance, but I believe I have fallen in love with this fragrance, which is why Shenma is Shenma. During my internship, I learned a lot of knowledge and skills and tried my own knowledge and ability. The more you learn, the more you find that your knowledge is superficial and your abilities are insufficient. This internship has made me know myself better. For a student who has not really entered the workplace, this is a valuable experience, which will guide my study and practice in the next three years or even longer.

During my stay in Digital China, I mainly did the following things:

First of all, I have a preliminary understanding of the historical origin of Digital China and Legend Holdings. Through the intranet, I have learned about Digital China's corporate profile, organizational structure, shareholding structure, business composition, office automation system and basic corporate culture concepts.

Second, assist the cost allocator to allocate administrative expenses at the end of the month. Functional summary of expense details through skilled operation; Familiar with the business characteristics of various administrative services, understand the specific operation process of each business; Deepen the understanding of the relationship between cost center and administrative cost distribution, and deeply understand the great significance of cost control to modern enterprises; I also have a preliminary understanding of the office automation system based on cost sharing business.

Third, assist the station manager to allocate and optimize the station combination in the office area. Based on the principle of reasonable and full use of workstation resources in the office area, cooperate with workstation administrators to allocate workstations according to the actual needs of various departments, coordinate the disputes on workstation allocation among various departments, and fully realize the importance and timeliness of close coordination and cooperation between decoration companies, weak current companies, furniture companies, moving companies and property units in the project implementation process.

Fourth: assist colleagues in warehouse distribution management. Warehouse management is mainly to coordinate the rational distribution of the company's warehouses among various departments, and make full use of the space resources of the warehouses through reasonable goods placement.

Fifth, assist colleagues to draw up housing lease contracts. Shangdi Digital Science and Technology Plaza in Haidian District (5A-level intelligent office building built by Digital China) not only meets its own use, but also involves renting office buildings, shops, warehouses, etc., and needs to sign various housing lease contracts. First of all, the contract pays attention to the accuracy of words, so I often "chew words" with my colleagues and check the whole contract text word by word; The housing lease contract must specify the name, location (specific to the floor) and area (construction area or use area, etc.). ) the architectural theme; The description of the rent should be accurate and clear, including not only the daily rent, but also the monthly rent, and the payment method, payment period, default amount, etc. In the lease of office buildings, property management companies play a great role. Many times, the owner's solution to the individual needs of the lessee is achieved through the property management company, because the property management company is more familiar with the specific equipment and facilities of the building than the owner.

Sixth: submit the report on the operation and energy saving of building property equipment. After actively cooperating with the engineering department of Beijing China Merchants Property Management Co., Ltd. and getting the relevant key data and data analysis from the property engineering department, I conducted a two-week investigation on the working principle, operation, equipment characteristics, operating system and energy consumption of the property equipment in Digital Science and Technology Plaza. The main equipment investigated includes power distribution system, air conditioning and refrigeration system, generator and emergency lighting system, building heating system, fire alarm and fire water system, safety monitoring system, building automatic control system, air supply and exhaust system and elevator system.

Seventh: independently complete the planning scheme of the cost sharing system. First of all, I made a preliminary investigation on the current situation of cost sharing in administrative service centers. After discussing the cost allocation of this business with business administrators, I discussed the similarities and differences of the cost allocation of various businesses, and made a comprehensive analysis of the whole business process from the aspects of employees submitting business requirements, incurring expenses, generating expense details, making and auditing the allocation table, financial ERP statistics, and forming accounting vouchers. After comprehensive analysis, I suggest to improve the whole business process, and put forward some suggestions on electronic cost allocation, electronic audit of cost allocation table and electronic financial accounting, as well as some schemes for establishing cost allocation system. Through the description of the main functional modules of IT demand planning and cost allocation system, the advantages and disadvantages of various schemes are compared and analyzed from the aspects of development cost, estimated working hours, expected income and expansibility, and finally the better scheme is selected from several schemes.

Eighth: IT demand planning of workstation application system. In the process of assisting the stationmaster to manage the station, I deeply felt the inconvenience caused by the lack of automation system. Therefore, with the gradual understanding of station management and the reference of other office automation systems in administrative service center, the functions of station application system are gradually clear, and the demand planning of station application system is put forward to lay the foundation for the development of station application system.

The above eight tasks seem more and more complicated, but we can summarize them from the following three aspects.

The first aspect of work is functional work. The administrative service center is a service department first, so it naturally has related functions, such as station management, cost sharing, warehouse distribution, property management supervision and so on. This kind of work is complex and sudden, which often disrupts the other related work of the person in charge, making the person in charge sometimes unable to take care of both ends, and because of the service nature of these jobs, it will inevitably involve various interpersonal relationships. Solving this kind of work requires the person in charge to be meticulous, patient and have excellent interpersonal coordination skills.

The second aspect of work is management. Management here mainly refers to process management, such as sorting out and improving the cost distribution system, establishing and standardizing the job application system, etc. Understanding management from the perspective of process has shifted the focus of management from the past. Management is no longer just the work itself, nor the people who work, but the structure of the whole process. Process activities can be divided into value-added activities and non-value-added activities. To judge whether the process structure is reasonable, we only need to look at whether the proportion of value-added activities and non-value-added activities in the process activities is reasonable. In this way, management can be transformed into the control of this ratio. Effective management is to increase the value-added activities of the process, reduce the non-value-added activities and promote the value-added of the process.

The third aspect of the work is the work of IT technology. From the perspective of software engineering, the life cycle of software includes requirements analysis, overall design, detailed design, coding implementation, system debugging and maintenance. Now, the scheme planning of the cost sharing system and the demand planning of the job hunting system have progressed to the early stage of demand analysis and overall design. The next step requires us to further communicate with OA system members, and achieve the perfection and final implementation of the process by repeating the details of the internal process. IT technology is a very effective management tool. When it is combined with process management, both sides are full of vitality because of each other's existence. On the one hand, the application of IT system expands the space for process improvement and promotes the realization of process management and organizational change; On the other hand, process management has determined the direction for IT department to play its role and provided it with a focus. No matter how fine the process management is, as long as it is managed by people and constrained by people, it is inseparable from the brand of rule by people, and there will be omissions. Just like the popular business process reengineering in recent years, the process has been reorganized, but there are more and more management systems. Because of people's inertia, the system without rigid constraints can never play a role, but the change has rebounded and employees have embarked on the old road of the past. If IT technology is introduced into business process reengineering, the situation will be completely different. IT technology is about things, not people. Set up IT technical barriers in process management, and take management reform measures as rigid constraints. Once the IT technical regulations are not complied with, the information system will report the error and refuse to execute the instruction without waiting for the superior to find out. At the same time, IT technology is not omnipotent. Only by implementing IT technology according to the needs of business departments and management and taking the route of process optimization can we avoid the IT black hole, that is, enterprises feel that they have invested their money in a bottomless black hole, and the investment in IT systems cannot achieve substantial results. Therefore, business requirements and management requirements are fundamental and the support to realize these requirements.

Through the above work, I deeply understand the internal operation process and management norms of large enterprises that establish modern enterprise system, the soul role of enterprise culture as enterprise software in enterprise organizational structure, and the epoch-making role of IT informatization in enterprise process construction. At the same time, with the cooperation of practice teachers, I participated in many coordination and communication with colleagues in other departments, which greatly expanded my coordination and communication ability.

As a graduate student majoring in management science and engineering, through this stage of internship experience, self-discovery needs to be improved in two aspects:

First, the financial aspect. Learning management is inseparable from finance, which is one of the core parts of management. The optimization and correction of all management processes will ultimately be reflected in the profits of enterprises, and process changes that cannot bring value-added to enterprises are unsuccessful. SAP's ERP system is the best solution to standardize business processes, and its FI module provides a good financial guarantee for many listed companies, which is where I need to take the initiative to pay attention and study hard in the future.

Second, the application of IT technology. IT technology is more and more widely used in enterprise management, and planning enterprise processes with information technology is the support of enterprise success. In the future study, while learning computer software development technology well, we must pay attention to the latest development direction and achievements of IT technology and its application in management reform. How to grasp the learning degree of management and technology will be a problem that I need to solve in my further study. I can't learn technology too deeply, because I'm not a computer major after all, and I have no advantage in programming, but I can't learn it too shallowly. New technical architecture models and solutions need a deep technical foundation to be understood thoroughly.

After the internship, I saw a lot, learned a lot, and learned a lot. An important experience in my life is about to pass. Time is very short, and many experiences need to be slowly realized and recalled later. I have met so many good leaders and colleagues here, thank you for your support and help, and sincerely wish you a prosperous career and a bright future! ! !