How to compensate the property loss caused by the dereliction of duty of the property company personnel?

Because of the dereliction of duty of the staff of the property management company, the property needs to bear the corresponding liability for compensation for the property losses caused to the owners.

If there is a dispute between the property and the owner on the division of liability for compensation, it needs to be resolved through court prosecution. The realty service enterprise shall provide corresponding realty service in accordance with the realty service contract. If the realty service enterprise fails to perform the realty service contract, causing personal and property safety damage to the owner, it shall bear corresponding legal responsibilities according to law.

As a property management enterprise, a property management company should always conduct a comprehensive inspection of the property management area. Because there is a causal relationship between the property management company's failure to fulfill its management responsibilities, the property management company should bear the corresponding liability for compensation.

"Regulations on Property Management" Article 35 A property service enterprise shall provide corresponding services in accordance with the provisions of the property service contract.

The realty service enterprise fails to perform the realty service contract, causing personal and property safety damage to the owner, and shall bear corresponding legal responsibilities according to law.

Forty-sixth property service enterprises should assist in the safety work within the property management area. When a safety accident occurs, the realty service enterprise shall, while taking emergency measures, report to the relevant administrative departments in time to assist in the rescue work.

The realty service enterprise shall abide by the relevant provisions of the state when hiring security personnel. Security personnel shall perform their duties when maintaining public order in the property management area, and shall not infringe upon the legitimate rights and interests of citizens.

Forty-fifth of the property management area in violation of public security, environmental protection, property decoration and use of laws and regulations, property service enterprises should be stopped, and timely report to the relevant administrative departments.

After receiving the report from the realty service enterprise, the relevant administrative department shall stop the illegal act or deal with it according to law.

Article 47 The rights and obligations of property users in property management activities shall be agreed by the owners and property users, but they shall not violate the relevant provisions of laws, regulations and management regulations.

If the property user violates the provisions of these regulations and the management agreement, the relevant owners shall bear joint and several liability.

Forty-eighth real estate administrative departments of local people's governments at or above the county level shall promptly handle complaints from owners, owners' committees, property users and property service enterprises in property management activities.