Performance appraisal scheme of property company

Performance Appraisal Scheme of Property Management Company (I)

In order to strengthen management, fully embody the principle of getting less for more work, improving employees' enthusiasm and initiative, and further improving work efficiency and quality, the following management implementation measures are formulated according to the performance appraisal methods of the group company and the actual situation of the department:

First, set up a leading group

Team leader:

Responsibilities: Responsible for guiding performance appraisal.

Deputy team leader:

Responsibilities:

Members:

Responsibilities: Responsible for collecting and sorting out the daily information of performance appraisal.

Second, the job requirements

Cleaning staff

1, go to work on time, don't be late, leave early:

2. Stick to your post, and don't string posts or take off posts during working hours;

3. Don't do anything unrelated to work during working hours (playing cards, knitting sweaters, drinking, etc.). );

4. Do not smoke at work;

5. Don't go to work after drinking;

6, on time, quality and quantity of cleaning the health area;

7, do garbage Nissan Nissin, clean up the garbage from the scenic spot to the designated place;

8. Keep the clothes clean and tidy for a long time, and put the cleaning appliances in a standard and clean manner;

9, the meeting on time, not late, leave early;

10, complete other tasks assigned by superior leaders.

(2) drivers

1, go to work on time, and clear the garbage in the area of responsibility in time;

2. Don't go to work after drinking;

3, regular maintenance of vehicles, to ensure the normal operation of vehicles.

(3) Maintenance personnel

1, stick to your post and go to work on time;

2. Check the facilities and equipment such as toilets and direct drinking machines in the area under its jurisdiction. Every now and then. For those that can be maintained in time, submit them to relevant functional departments in written or telephone form for maintenance in time, and make inspection records and track the implementation of rectification records;

3, specializing in business skills, improve business quality, improve maintenance efficiency and qualified rate.

(4) Back office work

1, stick to your post and go to work on time;

2. Make monthly departmental material purchasing plan, check the quality acceptance and cost accounting of purchased materials, ensure timely and effective material supply, and make records;

3. Do a good job in the collection, sorting and classification of departmental documents and the drafting of written materials, with standardized document management and complete information.

4, manage the warehouse materials, materials should be standardized, not misplaced, inventory materials once a month, so that the accounts are consistent, timely distribution of recipients materials, and make inventory and recipients registration;

5. Clean the office environment every day, ensure that the office tables and chairs are clean and tidy, and create a more comfortable and healthy office environment for the department.

(5) Foreman

1. Stick to your post and go to work on time;

2, do a good job of supervision and inspection, inspection content includes health quality, staff dress, labor discipline, the area under its jurisdiction facilities and equipment in good condition, in view of the problems found in the inspection, the problems that the department can rectify, take timely measures to rectify, the problems that the department can't rectify, timely submit in writing or call the relevant departments for rectification, and make inspection records and implement rectification records.

3. According to factors such as region and time, verify the actual use of materials, do a good job in the registration of materials use in the area under its jurisdiction, and minimize the cost of materials consumption.

Third, the punishment method.

Cleaning staff

1, if you don't go to work on time and arrive late within 15 minutes, each person will be deducted 3 points; if you exceed 15 minutes and a half, each person will be deducted 5 points; /kloc-if you leave early within 0/5 minutes, each person will be deducted 3 points; /kloc-If you leave early within 0/5 minute and half an hour, each person will be deducted 5 points; Deduct 10 points for more than half an hour.

2. Do things unrelated to work (playing cards, knitting sweaters, etc.). ) working hours, and in good health, 5 points each time; Poor hygiene, per person 10.

3, drunken mount guard, 5 points each time; Alcoholism duty, each person 10 points.

4. Those who don't stick to their posts, take off their posts or go on duty during working hours and are in good health will be deducted 5 points each time; Poor hygiene, per person 10.

5. If you don't dress according to the regulations, each person will be deducted 1 point;

6. 5 points will be deducted for not thoroughly cleaning or circulating cleaning on time as required.

7, smoking in the workplace during work, 2 points each time.

8. The garbage will be cleared every day. If the garbage is not taken away from the scenic spot and enters the designated place, it will be littered, with a score of 10 per person.

9 area facilities and equipment damage is not reported in time, 2 points each.

10, signs, signs, trash cans, drinking fountains, rest chairs and stone benches are not cleaned or the trash cans full of garbage are not cleaned in time, each set (block, box, table and sheet) will be deducted 1 minute.

1 1, arguing with tourists, intensifying conflicts and affecting the overall image of the scenic spot, each person will be deducted 50 points.

12, cleaning the cleaning area. If white garbage and fixed garbage and sundries are found in the inspection, they are not cleaned up within half an hour, each score will be 1 minute.

13. If there is a dead corner of garbage formed by long-term uncleaning, the person in charge of the area will be deducted 10 for each one found.

14. In the health responsibility area, it is found that there are human and animal feces, and it is not cleaned up in time. 5 points will be deducted for each place found.

15, cleaning appliances are not standardized, each sample will be deducted 1 min; If the cleaning tools are dirty, 2 points will be deducted for each piece.

16. If the cleaning tools are damaged due to human factors, 2 points will be deducted for each damage; Deduct 5 points for each lost item.

17 without the approval of the foreman or department head in the responsible area, find someone to cover for the shift without permission, and each person will be deducted 10.

18, failing to attend the meeting on time, 3 points will be deducted for being late within 15 minutes, and 5 points will be deducted for exceeding 15 minutes and a half; /kloc-if you leave early within 0/5 minutes, each person will be deducted 3 points; /kloc-If you leave early within 0/5 minute and half an hour, each person will be deducted 5 points; For more than half an hour, each person will be deducted 10.

19, disobeying the arrangement and management of the leader and going its own way, each person will be deducted 10.

20, once the superior leadership points out that there are problems, according to the actual situation, those responsible will be deducted 20 points.

(2) drivers

1. If the garbage is not removed on time, 5 points will be deducted for every half hour exceeding 15, and 10 for every half hour exceeding;

2. If the garbage is not cleaned up in time, which affects the image of the scenic spot, the responsible person will be deducted 5 points each time;

3, drinking to work, 20 points each time, and report to the company for punishment.

4. If the vehicle is not regularly maintained, causing damage to the vehicle, but not causing safety accidents, the person responsible will be deducted 10 every time; If the vehicle is damaged and causes a safety accident, 30 points will be deducted and reported to the company for punishment.

5. The garbage truck is not cleaned in time, resulting in a messy appearance and affecting the image of the scenic spot. The responsible person will deduct 5 points each time.

(3) Maintenance personnel

1, check in time, 5 points each;

2, the problems found in the inspection, not timely maintenance, 5 points each; If the problems found in the inspection cannot be maintained and are not submitted to the relevant functional departments in time, 5 points will be deducted for each item.

3. If the qualified rate of maintenance is less than 60%, each person will be deducted 10.

(4) Back office work

1, if you don't go to work on time, each person will be deducted 5 points;

2. If problems such as purchase quantity, purchase time and purchase quality affect the timely and effective supply of recipients, 5 points will be deducted each time;

3, file management is not standardized, resulting in file loss or damage, 5 points each time;

4, performance appraisal data collection is incomplete or does not meet the assessment requirements, each deduction of 5 points;

5, the material is not standardized, unclassified materials, 2 points each;

6. The warehouse materials are not counted or the accounts are inconsistent, and the acquisition registration is inaccurate, and 2 points will be deducted for each item;

7, office hygiene is not clean, 2 points each time;

(5) Foreman

1, failing to check the environmental sanitation in the jurisdiction on time, 2 points will be deducted for each less time;

2. 5 points will be deducted for the problems found in the inspection, such as health quality, employee dress, labor discipline, facilities and equipment.

3. If the cleaning supplies and appliances in the area under its jurisdiction are not carefully accounted for, resulting in waste or underutilization of recipients, 5 points will be deducted.

(6) Manager and Deputy Manager

1, conduct a comprehensive inspection of the work in the area under the jurisdiction of the department not less than 4 times a month, and deduct 5 points for each less time;

2. If the problems found by the department inspection or the problems reflected by other departments and leaders of the company are not rectified in time or on time as required, 5 points will be deducted for each item;

3, because of the quality of work, facilities and equipment problems caused by tourists complaints, every time there is a deduction of 20 points;

4. Every month, if the employee fails to work according to the established work requirements, 0.5 point will be deducted for each violation.

100 points per person per month, and 100 points are equivalent to performance pay per person per month. How much is 65,438+000 per person per month divided by RMB per minute? The above management measures are based on the daily work inspection of the departments below the middle level, assessed monthly and cashed quarterly.

Performance Appraisal Scheme of Property Management Company (II)

In order to strengthen the internal management of the property management company, objectively evaluate the working ability and work effect of all employees to perform their duties, and fully mobilize the enthusiasm of employees to perform their duties, this performance appraisal method is formulated.

I. Evaluation principles

1, comprehensively evaluate employees' job performance through assessment, so that employees can understand the relationship between their job performance and income and gain the motivation to improve their work;

2. Adhere to the principles of fairness, justice and focusing on performance;

3, based on job responsibilities, adhere to the combination of up and down, left and right.

4. Combination of qualitative and quantitative evaluation.

Second, organize and lead.

The employee assessment working group is composed of some management directors, department managers and deputy managers, representatives of the Central Workers' Congress and party member, and formulates monthly (or quarterly) assessment methods for employees to guide all departments to do a good job in employee assessment. Each department is responsible for organizing the monthly (or quarterly) and annual assessment of employees.

Third, the evaluation object

All employees except department heads and department managers.

Fourth, the assessment content

1, monthly (or quarterly) assessment (70 points).

Conduct monthly (quarterly) assessment according to the post work assessment methods formulated by each department, and convert the scores.

2, the annual assessment of the department (30 points).

The department objectively evaluates employees' work from the following ten aspects: task completion and standardization, work efficiency, work initiative and obedience, work organization, workload undertaken, improvement of business skills and cost awareness, professionalism and responsibility, compliance with labor discipline, spirit of unity and cooperation, morality and words and deeds.

3, teachers and students complaints and punishment (deduction).

10 points will be deducted for each valid complaint, and 5 points will be deducted for each punishment; Commended by departments at all levels, add 2 points each time. Deduction and bonus points will not be repeated in the same event.

Five, the annual assessment time

Every year in the middle of January.

Evaluation procedure of intransitive verbs

1, monthly (or quarterly) assessment. The department conducts the assessment according to the monthly (or quarterly) assessment method of employees.

2. Employees conduct annual self-assessment. Fill in the Staff Work Appraisal Form of Zhejiang University of Technology or the Annual Staff Appraisal Form of Property Management Center (Institute).

3, department review, comprehensive score. Fill in the relevant contents in the Work Appraisal Form for Workers and Waiters of Zhejiang University of Technology or the Annual Employee Appraisal Form for Property Management Center of Rong Da Logistics Group.

4. Each department summarizes relevant data and reports it to the employee appraisal working group; Each department shall fill in the Annual Employee Appraisal Form of Property Management Center of Rong Da Logistics Group according to the opinions of the employee appraisal team;

5, each employee's assessment results submitted to the property management center office.

6, the department manager to personal feedback assessment opinions.

Seven, the assessment level

(1) Assessment grades: excellent, qualified, unqualified, regardless of assessment grades, and the excellent ratio does not exceed 10%. (two) in any of the following circumstances, the assessment is unqualified:

1, poor sense of responsibility, not qualified as a worker;

2. The service attitude is poor, and the client has complained more than three times and it has been verified;

3. During this year, the performance of the employed position is poor, and the corresponding tasks cannot be completed as planned;

4. Being punished by Party discipline and political discipline for less than one year or still under observation;

5. Accumulated personal leave of 30 days and accumulated sick leave of more than 60 days throughout the year;

6. Actors who are absent from work;

7, due to various reasons, causing great losses to the department.

8. The total assessment score is below 60 points.

Eight. Reward and punishment of assessment results

1. If the staff of non-schools and institutions fail to pass the examination, the labor contract shall be terminated. If the staff of schools and institutions fail to pass the examination, it shall be handled according to the relevant regulations of the school. 2, the assessment results and the selection of advanced, professional and technical positions, technical level of workers, salary promotion and post appointment.

Nine, the measures shall be implemented as of the date of promulgation, and the property management center office shall be responsible for the interpretation.

Attachment: 1 Annual Appraisal Form for Employees of Property Management Center ()

2. Annual Appraisal Form for Employees of Property Management Center ()

Attachment: Annual Appraisal Form for Employees of Property Management Center ()