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What if the smart card in Shanghai is broken?
Card replacement service
Bad card for card.
The cardholder comes to Smart's customer service center to register the bad card, and the company takes back the bad card and issues a replacement certificate to the cardholder, who will replace the bad card.
After 7 working days, the company customer service center will change the card. If the card is purchased within one year and it is not man-made damage, there is no charge.
Smart company is located at 227 Guanshengyuan Road, not Xianxia Road.
In addition, you can report an error if the POS machine is broken. I suggest you try it on other POS machines first.
The website of Smart company is/
The telephone number is 02 1-64702333.
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