Which department is the courier company most afraid of complaining to?

Express companies are most afraid of complaining to postal administrations. If consumers want to complain about the courier company, they can call the hotline "12345" (the original 12305 has been merged into 12345) or make a complaint on the complaint website of the State Post Bureau. The following is the specific operation method of complaining and reporting the courier company. Let's have a look.

1. By dialing "12345"? (The original telephone number 12305 has been merged into 12345) to make a complaint. Service hotline 24-hour online customer service. When dialing the local hotline 12345, you don't need to add the area code before the number, but when dialing 12345 elsewhere, you need to add the area code before "12345", that is, "area code+12345".

2. Appeal through the website of the State Post Bureau. Query the "Complaint Website of State Post Bureau" on the browser, enter the home page, enter the account number, and fill in the complainant's personal information and complaint information according to the interface prompts.

3. Complaints are fed back through the official account of WeChat, official website. Open WeChat, check the official account of postal consumer complaints WeChat and click on the right to follow. After entering the homepage of WeChat official account, I will find the option I want to complain at the bottom of the chat page-submit a complaint, and the page will jump to the complaint prompt page. After browsing the tips, select the option I want to complain about at the bottom of the page.

Note: If you need to complain through the State Post Bureau, you need to complain to the corresponding courier company first. If you are not satisfied with the complaint handling results or the courier company fails to give a corresponding reply within the specified time, you can complain through the State Post Bureau.