Job Recruitment Website - Property management - Isn't the heating at home hot?
Isn't the heating at home hot?
1. Please contact the property management company first. Under normal circumstances, the reason why citizens have no heating or the temperature is not up to standard is often outside the community. Air leakage of heat exchange equipment in heat exchange station, non-exchange of heat exchange equipment, aging of residential pipe network, blockage of building pipe network, blockage of household filter screen, blockage of private heating system, etc. It is a common reason for not heating or the room temperature is not up to standard. Therefore, the owner should contact the property company before heating.
2. If the property management company can't solve it, please contact the heating company. According to the provisions of Article 51 of the Property Management Regulations, water supply, power supply, gas supply, heating, communication, cable television and other units shall be responsible for the maintenance of relevant pipelines and facilities within the property management area.
Therefore, if the heating is not hot because of the infrastructure problems in the community, you can contact the community property first to solve it. If the property company can't solve it, contact the heating company to repair and maintain the related equipment.
Responsibility of residential property
(1) Property maintenance management: A property management company shall, in accordance with the national property management standards, carry out maintenance and technical management on the properties it manages, including housing safety and quality management, housing maintenance technical management, housing maintenance and construction management;
(2) Property equipment management: the property equipment managed mainly includes water supply and drainage equipment, gas equipment, heating equipment, ventilation equipment and electrical equipment;
(3) Property environmental management: Property management companies have the obligation to manage the environment of residential quarters, so as to make it meet the standards set by the state, including pollution prevention, environmental cleaning and environmental greening.
(4) Property safety management: Property management companies should take various measures to ensure the personal and property safety of owners and house users, manage the public security of the community, manage the fire safety of the community, and manage the vehicles and personnel entering and leaving the community.
Legal basis:
property management regulations
Forty-fourth property management area, water supply, power supply, gas supply, heating, communications, cable television and other units should charge the relevant fees to the end users. Where a realty service enterprise accepts the entrustment to collect the fees mentioned in the preceding paragraph, it shall not collect additional fees such as handling fees from the owners.
Fifty-first water supply, power supply, gas supply, heating, communications, cable television and other units shall bear the responsibility for the maintenance and conservation of related pipelines and facilities in the property management area according to law. If the units specified in the preceding paragraph temporarily occupy or dig roads and sites due to maintenance, they shall promptly restore the original state.
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