The house floor drain overflowed, causing damage to furniture and walls. The property management company told them that it was not their responsibility?

If the house leaks, you should call the property management company. If it is because of public parts, such as balconies, roofs, walls, etc., the building leaks. , then find the property management company is responsible for. If the water leakage is caused by improper use of the owner's own parts, such as waterproofing and illegal transformation, the owner shall bear the responsibility. In addition, if there is a problem with the quality of the house, you can claim compensation from the developer. Legal basis: Article 938 of the Civil Code of People's Republic of China (PRC) generally includes terms such as service items, service quality, service fee standards and collection methods, use of maintenance funds, management and use of service places, service term and service handover. The public service commitment made by the property service provider in favor of the owner is an integral part of the property service contract. The realty service contract shall be in written form. Article 942 A realty service provider shall, in accordance with the agreement and the nature of the use of the property, properly repair, maintain, clean, afforest and manage some owners in the realty service area, maintain the basic order of the realty service area, and take reasonable measures to protect the personal and property safety of the owners. Property service providers shall take timely and reasonable measures to stop acts that violate laws and regulations such as public security, environmental protection and fire protection in the property service area, report to the relevant administrative departments and assist in handling them. Second, what should I do if I find that the house is leaking during renovation? According to the actual situation, if I find the house leaking during the renovation of the new house, I will take countermeasures according to the following specific conditions: 1. If the contractor causes the house to leak during the renovation, I should ask the contractor to repair it. If it causes losses, I can claim compensation. In fact, it is not necessarily the developer's problem to find water leakage when the house is renovated after collection. In fact, there are also mistakes made by the decoration builders in the decoration process. Therefore, at this time, the owner must first judge who caused it, and can't just ask the developer for compensation. This is a wrong practice; 2. If it is found that the water leakage of the house is non-human, then you should find a developer to repair it at this time. If losses are caused to the owner, you can claim compensation for the losses, but pay attention to the maintenance period. Because the house won't be damaged forever, you should pay attention to the time when you move in and find something wrong, not all the time. According to the general regulations, the legal warranty period for roof waterproofing, toilet and external wall leakage prevention is 5 years, while the shortest warranty period for wall surface, kitchen and bathroom floor, basement and pipeline leakage is 1 year.