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Property training experience (model essay)

With the careful planning of the company's leaders and the cooperation of various functional departments, the property management company conducted a comprehensive and detailed training for the staff above the property management team in the workers' home of the guild hall on February 27th. We benefit a lot from the details of our work and the planning of our lives. Let us deeply understand from the aspects of specialization, responsibility and standardized management. Here, I would like to express my deep gratitude to the company leaders for giving us such an opportunity to learn and their efforts in training in this area. We need the company to give us an opportunity and platform to show ourselves, but we also hope that the company will give us an opportunity to learn what needs to be improved, let us know our own gaps and shortcomings, make ourselves more professional and serve the company more professionally.

General Nie's training tells us to keep learning and give ourselves more experience opportunities. The gap between people is not divided by age, but by accumulating knowledge after graduation, and then turning knowledge into skills. As a monk, I want to constantly recharge my batteries, learn relevant laws and regulations, and learn relevant management knowledge. Make your own life plan for yourself, combining long-term goals with short-term goals! "No goal, no progress" Practice the basic work well, and then make persistent efforts towards the goal. Tolerance determines the pattern, and quality determines fate. Professional owners should have a good image and talk! Professor Jin's lecture made us understand the taboo of communication and the social etiquette of meeting for the first time, which made us more professional in social occasions and made jokes to avoid social embarrassment. The professional knowledge training of Mr. Deng and Mr. Zhu has given us a brand-new and in-depth understanding of service, provided evidence for our management operation, and provided us with a theoretical basis from people-oriented management to management. As a project manager, we must first have a deeper understanding of service, so that our words and deeds can affect everyone's service to the owner. Through everyone's efforts, our owners will get services beyond their psychological expectations, so that owners can trust us more. Service can't stay in theory. Through this training, we will implement the service standard to everyone in our project. Front-line operations of all departments will refer to our service standards, stick to what they can, improve in time if there are gaps, find out the reasons, improve in time, carry out self-inspection, regularly summarize and visit customers, improve services and expand the brand influence of the company!

Teacher Zhu explained the grade service standard for us in detail from the aspects of safety management, cleaning, greening and engineering, and pointed out the problems and gaps in each community. There is still a big gap and deficiency between the present situation of Long Ting and the corresponding grade service standards. Through this training, our project will distribute the grade service standards corresponding to the project department to the corresponding departments, so that our team leader can seriously study and understand the grade service terms, find out the gaps, what has not been done, why not, and when it can be done. Incorporate the grade service standard of the community into the management concept, deal with the substandard matters in time, immediately rectify the subjective influence, regularly train the project personnel, change the previous management, move closer to the quality life, and conscientiously implement "starting from the heart, discovering with heart, being meticulous and perfect"! Raise the property service of Longting to a new height!

Theory alone is not enough. How to combine theory with practice, Mr. Tang told us the top ten mentality of the owners. The boss's mentality is impressive. Only by integrating yourself into this company, treating the company's affairs as your own, and examining, thinking and solving problems from the boss's point of view can the company's affairs be done well. Without this mentality, you are not a qualified migrant worker. I am sorry for the boss who gave you a job, and I am even more sorry for myself. Let this mentality be integrated into everyone in the project, so that everyone can realize that this is my business when dealing with things! (For reference only)