If you are the office director of a property and someone reports that you charge too much, what should you do? Answer from the angle of public relations

1. Read the contents of the report carefully to understand the main demands of the whistleblower, and if possible, contact the whistleblower and communicate face to face to understand the actual situation.

2. In view of the whistleblower's demands, carefully compare the policy documents and the property contract to demonstrate whether the whistleblower's demands are reasonable.

3, will report the specific situation and demonstration summary report to the property manager, please study reply intends to.

4. Inform the reporter of the reply in time. To report to the superior competent department, it shall write to the competent department to inform the handling result. If you report online, you should reply in time online.