Who should I complain to if I don't pay the property fee or the heating fee?

Complaints from the Property Management Department under the Real Estate Administration and the Housing and Construction Bureau responsible for handling property-related matters.

1. Complaint from the Property Management Office under the Real Estate Administration: If the property is not charged for heating, you can complain to the Property Management Office (or similar institution) under the local Real Estate Administration. The department responsible for supervising and coordinating property services can intervene to solve this problem.

2. Department of Housing and Urban-Rural Development Bureau responsible for handling property-related matters: There are work units responsible for supervising and regulating the property of residential areas and buildings and the maintenance of public facilities to receive and handle such complaints.