Front desk self-assessment

The front desk clerk is responsible for answering the front desk service hotline and transferring calls, making telephone inquiries, handling emails, carefully recording important matters and conveying them to relevant personnel without omission or delay. The following is my self-evaluation of everyone at the front desk. Welcome to reading.

Self-evaluation at the front desk-I am cheerful and generous. Since I worked as a desk clerk in the management department, I have worked hard and done my duty, answering the phone to receive visitors and ordering food and water. Maintain the company's image, make a good purchase plan and consumption summary of stationery; Do a good job of monthly attendance; Do a good job in the management of long-distance calls; Number the books and periodicals in the company and form electronic documents to standardize the management of books and periodicals; Do a good job in the office. Pay attention to the maintenance and replacement of plants and the cleanliness of the office; Pay attention to the maintenance of office equipment such as photocopiers, printers and hot-melt binding machines, and also assist other departments in their work.

Although the post is ordinary, it is very important. Therefore, I will strengthen my sense of responsibility when receiving work at the front desk in the future, and I am willing to develop and progress with your company. I will summarize my work performance and achievements since I joined the company, and put forward my own views on the assessment results of my superiors. Explain your work experience, impression of the company, your thoughts and expectations of the company (such as redefining your job, etc.). ).

Time flies, and I have been in the grand family for three months before I know it. After three months' work, under the careful training and teaching of the company leaders, I have gained a lot in my thoughts, studies and work through my own continuous efforts. I think these three months are both substantial and meaningful. The work of these three months is summarized as follows:

1, do a good job of answering the phone, receiving visitors, ordering food and delivering water, etc.

2. Do a good job in subscribing, receiving and distributing the company's newspapers and periodicals, and clean up the newspapers and periodicals read last week every Monday to ensure that the newspapers and periodicals are clean and tidy;

3. Replace the work card at the end of each month and prepare the attendance sheet for last month;

4. Do a good job in the management of flowers and trees, water and electricity and property fees in the company's office space;

5. Do a good job in air conditioning and postal management;

6. Responsible for business card printing, address book updating and birthday card making;

7, responsible for scanning, conference system management and other work assigned by the leadership.

Now I realize that the work of a clerk is a test of my comprehensive quality and ability. The front desk is the first window to show the company culture and connotation. For customers, the front desk is the first step for them to contact the company, so it plays an important role in showing the company, establishing a good image of the company and increasing its reputation. Therefore, the front desk clerk is essential and careless.

I am very happy to work in a grand family. This is a team that pays attention to internal training and learning. The company is warm and the colleagues are harmonious. The beautiful working environment makes me feel very happy every day. I learned a lot at work and was deeply impressed. No matter in work or daily life, it has been greatly improved. However, I still have many shortcomings, such as lack of initiative in my work, lack of communication with leaders, lack of careful consideration and insufficient writing skills. In the future, I will overcome my own shortcomings, strengthen my own study, consider more details, improve the reception level and enhance the company image.

Self-evaluation at the front desk.

As a new clerk, when I first joined the company, I was very unfamiliar with the company's operation mode and workflow. Thanks to the patient guidance and help of leaders and colleagues, I became familiar with the work content of the front desk and the functions of various departments in the company in a short time. It is said that the front desk is the window of the company's external image, and every word and deed represents the company. Guests visiting the company should greet politely, answer and transfer calls kindly, handle the daily affairs of the office building seriously, treat colleagues humbly and sincerely, and so on.

Second, the main work:

1. Complete the matters assigned by the department:

Make restaurant consumption report twice a month (once every two months) and check with restaurant leaders; Make statistics on paper consumption and telephone records at the beginning of each month and submit them to the enterprise management supervisor for reporting, so as to save the company's resources as much as possible; Make monthly reimbursement forms for SF Express and Shentong Express freight and miscellaneous expenses and submit them to the Finance Department for reimbursement; And register the requisition list of office building mineral water (barrels, vials) and office equipment materials (paper, ribbons, ink cartridges).

2. Complete the daily work within the normal jurisdiction;

As follows: replace the ribbon of fax machine, spare copier and printing paper; Deal with tape and paper jam problems of fax machines, photocopiers and printers; Register paper consumption and outgoing phone records every day; Replacing drinking mineral water; And the portal management of the first floor corridor and sample reception room.

3. Information processing and work records:

As follows: filter incoming calls and transfer the received information to the required departments in time; Pay attention to the fax content and convey it to the superior in time; And record the contact information of suppliers and common contacts, so that you can see the information you need at a glance.

4. Notice and reception of visiting guests;

The following: put away the toilet paper, toilet paper, facial tissue and mineral water in the reception room for later use. When you see the guests standing up and smiling, guide them to the required place to wait for contact, hand in mineral water or make tea in time, and resolutely ensure that they don't leave until after work. If there are visitors during the break or any department needs anything, they will also rush to the reception desk for help at the first time. And assist in the application.

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