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How to deal with the relationship between property and owners

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In the modern real estate community, there are property enterprises, which are responsible for managing the area and helping to solve the owners' problems. But over time, many owners will have conflicts with the property, which has a bad influence. So how does the property deal with the relationship with the owner? Then let's take a look!

1. Both sides are equal.

If the property and the owner get along well, they must be in an equal state. Only by reaching this understanding can they live in harmony in their daily lives. Because the property is only entrusted by the developer to manage the community, it is not a superior or employer relationship with the community owner, so the property staff must recognize this relationship.

2. Improve service

Improving the service quality of the property is also a way to improve the relationship with the owners, including cleaning the community and maintaining the house regularly. If you have time, you can go to see the house and understand the management opinions of the owners on the community. However, when visiting, the speech must be artistic. Because of the personality differences of community owners, the communication strategies adopted are also different, so the relationship will be idealized.

3. Strengthen management

Strengthening the management of the property to the community is also one of the ways to have a good relationship with the owners. This involves the collection of various fees, such as property fees, utilities and so on. And do a good job of collecting these living expenses. At the same time, for the sake of community safety, strict control is also needed. Non-residential owners should register in time. Moreover, regulations should also be made for large foreign vehicles, and it is best not to enter, so as not to damage the public pavement of the community.

friendly

People can't get along without attitude, so property managers must have a good attitude towards the owners, be careful, patient and considerate. When you meet your host, it's best to smile, so that the host can feel goodwill and friendliness, which will help to close the relationship with the host. In addition, once there is a contradiction between the property and the owner, the staff must calmly deal with it, and it is best to put themselves in their shoes and give a reasonable solution.

I hope the above answers are helpful to you.

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