Property customer service reminds how to divide weekly indicators.

I. Purpose:

Increase the cost of recovering property due to arrears, protect the rights and interests of most owners, and maintain

Manage the normal operation of the service.

Second, the scope:

It is suitable for the whole process of charge management in community comprehensive service centers.

Third, responsibilities:

Responsible for the collection of property fees, including telephone collection, door-to-door collection and charging.

Distribution of notices, reminders, etc.

Four, operating procedures:

1, the recovery of property fees is mainly divided into two parts, one is the collection of property fees in shops.

Collection, the second is the collection of residential property fees. Because of their different nature, they were urged to charge.

The process is also different.

2. Store charging procedures:

(1) charge notice, which is reviewed and printed by the general office every month, plus

After the official seal is stamped, it will be distributed to the merchants by the comprehensive salesman and signed by the district comprehensive industry.

The clerk sent a message to remind the merchant.

(2) If the payment is not received before 25th of the month, it shall be audited by the general office.

And print the dunning notice, affix the official seal and distribute it to the comprehensive salesman.

Merchants sign for it, and the comprehensive salesman in the area sends a message to remind merchants.