Which department does 96333 belong to?

96333 telephone is the national unified telephone for rescue and maintenance of elevator trapped or broken people. Monitored by the government. The General Administration of Quality Supervision, Inspection and Quarantine will build a long-term mechanism, vigorously promote the "96333" elevator emergency platform throughout the country, and strive to achieve full coverage in medium-sized and above cities this year; Promote the focus of elevator safety supervision, from controlling elevator accident rate to reducing elevator failure rate; Accelerate the revision of elevator rules and standards, promote elevator liability insurance, and build a diversified governance pattern of "enterprises are fully responsible, the government is unified in leadership, departments are jointly supervised, inspection technology is checked, and society is widely involved".

Generally, elevators are maintained by professional elevator maintenance companies. The property has the obligation to notify the maintenance personnel for timely maintenance. If the property cannot guarantee the normal operation of the elevator for a long time, causing inconvenience to the owner, you can complain to the property department of the housing management department. Or go to the special bureau (department, branch) of the Quality Supervision Bureau to complain. Tel: 96333 or 12365. If within the warranty period stipulated by the state, the development and construction unit shall be responsible for property maintenance.

After the warranty period expires, the property owner (owner) is responsible for the repair and maintenance of the proprietary part. The elevator belongs to special equipment and belongs to * * *. * * Someone may entrust a realty service unit or other managers to manage the special equipment, and the trustee will fulfill the obligation of specifying the user of the special equipment and bear corresponding responsibilities. For all owners of residential elevators, the property rights of elevators belong to someone, and the property management company manages and bears corresponding responsibilities.

Legal basis:

property management regulations

Article 1 These Regulations are formulated in order to standardize property management activities, safeguard the legitimate rights and interests of owners and property service enterprises, and improve the living and working environment of the people.

Article 2 The term "property management" as mentioned in these Regulations refers to the activities in which the owner selects a property service enterprise, and the owner and the property service enterprise carry out maintenance, conservation and management of the house, supporting facilities, equipment and related sites in accordance with the provisions of the property service contract, so as to maintain the environmental sanitation and related order in the property management area.