Is it reasonable to charge property fees for living in new houses?

I am the customer service supervisor and cashier of the property management company.

Regarding your question, China's existing Property Law stipulates that "the property service fee is a comprehensive fee, which mainly involves the management fee of the community public area. For example, although you don't live at home, you still have to clean the building every day, and you won't not clean the corridor just because you don't live in it. You need to bear a corresponding part of this cost.

The heating fee has stopped because you don't live at home, so you can turn off the heating valve and reduce resource consumption. Like public areas, it will also bear the corresponding expenses that belong to you! But after all, the owners have not moved in and some property services have not been enjoyed, so we can consider reducing or exempting a certain amount appropriately, which depends on the relevant policies of the local government.

I hope it will help you a little. In addition, please make it clear that the property management company, the sales office and the developer are three companies, just partners, which does not mean that the property management company is fully responsible for all the charges of your home.