The Supreme People's Court's explanation of some problems about property service dispute cases

Legal analysis: the preliminary realty service contract signed by the construction unit and the realty service enterprise according to law, and the realty service contract signed by the owners' committee and the realty service enterprise selected by the owners' congress according to law are binding on the owners. If the owner raises a defense on the grounds that he is not a party to the contract, the people's court will not support it.

Legal Basis: Interpretation of the Supreme People's Court on Several Issues Concerning the Specific Application of Law in the Trial of Property Service Disputes Article 3 If a property service enterprise fails to perform or fails to fully perform its maintenance, conservation, management and repair obligations as stipulated in the property service contract or as determined by laws, regulations and relevant industry norms, the people's court shall support it if the owner requests the property service enterprise to undertake the liabilities for breach of contract such as continuing to perform, taking remedial measures or compensating for losses.

The service promises made publicly by the realty service enterprise and the service rules formulated shall be regarded as part of the realty service contract.