How can the doorman complain if he has a bad attitude?

The doorman in the community has a bad attitude. First of all, you can complain to the property management, because the doorman in the community is invited by the property company. If the complaint fails, if there is an industry Committee, it can put pressure on the property company through the industry Committee and order the community doorman to improve his service attitude. Complaints should have specific events, the contents of complaints should be clear, and relevant evidence should be kept. Before making a complaint, it is recommended to look at or understand some security performance requirements, so that the complaint will be more targeted.

Property management company is an enterprise-type economic entity with corresponding qualifications established in accordance with legal procedures and an independent enterprise legal person. It belongs to a service enterprise and has an equal subject relationship with the owners or users. Accept the entrustment of the owners, carry out professional management of the property in a specific area in accordance with the provisions of relevant laws and regulations or the provisions of the contract, and obtain corresponding remuneration.

In life, every community has doormen and security guards. Some residential doormen have a particularly good service attitude, while others have a bad service attitude. Then if this happens, we can complain directly to the property management company, write or call.

Legal basis:

property management regulations

Article 35

The realty service enterprise shall provide corresponding services in accordance with the stipulations of the realty service contract.

The realty service enterprise fails to perform the realty service contract, causing personal and property safety damage to the owner, and shall bear corresponding legal responsibilities according to law.

Article 47

The rights and obligations of property users in property management activities shall be agreed by the owners and property users, but they shall not violate the relevant provisions of laws, regulations and management regulations.

If the property user violates the provisions of these regulations and the management agreement, the relevant owners shall bear joint and several liability.

People's Republic of China (PRC) Civil Code

Article nine hundred and thirty-seven

A property service contract is a contract in which the property service provider provides the owner with property services such as the maintenance of the building and its ancillary facilities, the management and maintenance of environmental sanitation and related order, and the owner pays the property fee.

Property service providers include property service enterprises and other managers.

Article nine hundred and thirty-eight

The contents of the realty service contract generally include service items, service quality, service fee standards and collection methods, use of maintenance funds, management and use of service places, service term, service handover and other terms.

The public service commitment made by the property service provider in favor of the owner is an integral part of the property service contract.

The realty service contract shall be in written form.