How is the national heating regulation stipulated?

The heating regulations are as follows:

1, the heating equipment has not been installed yet, and there is no need to pay the heating fee, but the general unified management of the community will be installed uniformly;

2. The heating fee is generally calculated according to the expenses stipulated by the community. Like property fees, as long as the house generates related expenses, it must be paid regardless of whether the residents can live;

3. Generally, the price and collection method of heating fees vary from place to place, which can be in months, quarters or years.

When you pay the heating bill for the first time, you need to prepare the original identification materials, household registration book and real estate license (or use the purchase contract).

If you have done it before, you only need to provide the owner's name, address and construction area, and the staff will verify the address and pay directly.

Heating heat standard:

Heating units shall ensure normal, stable and continuous heating in accordance with regulations, provide 24-hour uninterrupted service during heating, strengthen patrol inspection, find problems or receive complaints, deal with them in time, and shall not stop heating without delay.

To sum up, the occupancy rate of the residential area is above 70%, and the heating enterprises must provide heat for the residential area. The occupancy rate of the residential area reaches about 50%, and the owners, property and heating enterprises can negotiate on the heating problem. Residential occupancy rate is less than 50%, and thermal enterprises generally do not provide heating for residential areas.

Legal basis:

Regulations on the Administration of Town Gas

Article 14

Government investment in the construction of gas facilities, gas operators should be selected through bidding. For gas facilities invested and built by social funds, investors can operate by themselves or choose other gas operators.

Article 17

Gas operators shall continuously, stably and safely supply gas that meets the national quality standards to gas users, guide gas users to use gas safely and economically, and conduct regular safety inspections on gas facilities. Gas operators shall publicize information such as business processes, service commitments, charging standards and service hotlines, and provide services in accordance with national gas service standards.

Article 29

Gas users have the right to inquire about gas charges, services and other matters from gas operators, and gas operators shall give a reply within 5 working days from the date of receiving the inquiry application. Gas users have the right to complain about gas charges, services and other matters to the price departments, gas management departments and other relevant departments of the local people's governments at or above the county level, and the relevant departments shall deal with them within 15 working days from the date of receiving the complaint.