Job content and responsibilities of property customer service housekeeper

The job contents and responsibilities of the property customer service housekeeper are as follows:

1. Be familiar with the basic information and trends of every household in the responsible area, visit customers as required and make records.

2. Accept the complaints, maintenance, help, consultation and suggestions of the business households within the jurisdiction, make corresponding records, be responsible for tracking and urging them until they are completely solved, and make telephone calls or visits to the business households at the same time.

3. Responsible for the collection of property fees and the distribution and posting of relevant notices and announcements.

4, overall coordination within the jurisdiction of the order, cleaning, maintenance and other work.

5, patrol the public facilities in the area, found that the problem timely tracking processing, and make records.

6. Be responsible for the on-site management and supervision of the secondary decoration construction process, participate in the decoration acceptance work, and timely stop and take effective treatment measures when violations are found.

Property introduction

The word "property" was translated from English property or estate, and was introduced into coastal areas and inland areas from Hong Kong, meaning property, assets, real estate, real estate, industry and so on. Since the word was introduced into China in 1980s, it has formed a complete concept, that is, property refers to all kinds of houses and their supporting equipment, facilities and venues that have been built and put into use.

Real estate can be large or small, a flat can be a real estate, and a building can also be used as a real estate. The same building can be divided into several real estates according to different ownership. Property includes a variety of formats, such as office buildings, commercial buildings, residential quarters, villas, industrial parks, hotels, factories and warehouses.