Loss prevention and property management system of large shopping malls

Responsibilities of each business unit in the environment

Responsibilities of environmental supervisor

1. Responsible for the reasonable adjustment and arrangement of employees' posts.

2. Responsible for the preparation of operating rules and regulations for environmental work.

3. Be responsible for making the monthly work plan of environmental category and compiling the evaluation report of each service provider.

4. Responsible for timely filing of environmental records.

5. Be responsible for the inspection and acceptance of environmental data and materials handed over by Party A to the property.

6. Responsible for on-site cleaning and disinfection quality spot checks.

Clean the monitor's work

1. Responsible for the daily work arrangement of the team.

2. Responsible for organizing team meetings.

3. Responsible for applying for environmental protection tools and supplies.

4. Responsible for the maintenance and operation guidance of environmental protection equipment and tools.

5. Responsible for the daily skills training and job training of cleaning staff.

6. Be responsible for evaluating the monthly work of class members.

7. Responsible for the supervision and inspection of the work of each post.

Job responsibilities of cleaning staff

1. Be familiar with building structure, number of units, building layout, distribution of roadways, sidewalks and public facilities.

2. Familiar with the use of cleaning tools and supplies.

3 in accordance with the provisions of the area of responsibility of the property cleaning, cleaning, and regular patrol, keep clean.

Job responsibilities of the exterminator

1. Understand the performance and usage of various pesticides, the "four pests", the living habits and hazards of termites.

2. Keep disinfection drugs and disinfection tools properly and carry out disinfection.

Responsibilities of greening personnel

1. Responsible for the daily management of greening plants such as pruning, fertilization, weeding, loosening soil and watering;

2. Before typhoon and rainstorm, be responsible for flood control, waterproof and windproof of trees; Responsible for quickly restoring the affected plants to their original state after typhoons and rainstorms;

3. Responsible for flower conservation management, greening construction, pest control, etc.

Job responsibilities of outsourcing monitor

1. Master the basic knowledge of cleaning, greening and disinfection.

2. Familiar with the process method of cleaning outsourcing monitoring.

3. Be familiar with the distribution of outsourcing posts and the personnel status of each post.

4. Supervise and inspect the working conditions and quality of each post.

5. Check whether the clean outsourcing materials are in place.

6. Supervise the proportion of Xiao Sha drugs outsourced by Xiao Sha and change them regularly.

Responsibilities of engineering maintenance personnel

1. Responsible for the maintenance and management of public equipment, facilities, buildings and sites;

2. Responsible for the preparation of various equipment and facilities maintenance plan and organize their implementation;

3. Responsible for the maintenance of households;

4. Responsible for the normal supply of water and electricity;

5. Responsible for the inspection, management and acceptance of interior decoration;

6. Responsible for the operation, maintenance and maintenance of the elevator;

7. Complete other tasks assigned by superiors.

Responsibilities and standards of cleaning personnel

1. Stick to your post and get to work on time. Wear a work card to work, so that the clothes are neat and clean.

2. Be familiar with the cleanliness and hygiene within their respective division of labor, and be fully responsible for the hygiene within their respective scope.

3. Remove the garbage to the transfer station twice at 7: 30 and 17: 00 every day.

4. Responsible for cleaning the surrounding environment of corridors, stairs, elevators, parking lots, green spaces and public facilities every day 1 time. Clean the handrails of the corridor twice a week, and clean the doors and windows of public places 1 time, and keep the public areas in the area free of paper scraps, cigarette butts, dirt, etc. , and keep it clean and hygienic.

5. Check the cleanliness of each responsibility area every day, solve problems in time when found, and make work records.

6. Actively participate in business training, improve business level, consciously learn health knowledge, and improve personal quality.

7. Handle other matters related to health.

System Name Cleanup Management System Controlled State

numerical symbols

Executive Department, Supervision Department and Textual Research Department

Chapter I General Provisions

Item 1

This system is formulated in order to satisfy the owners with cleaning work and standardize the work of cleaning personnel.

Chapter II Daily Management of Cleaning Work

Article 2 The environmental sanitation within the jurisdiction shall be managed and responsible by special personnel.

Article 3 The jurisdiction adopts the "five-fixed" method of "fixing people, location, time, task and quality" to strengthen management and carry out standardized cleaning.

Article 4 Dynamic cleaning shall be carried out within the jurisdiction, and the cleaning staff shall clean the responsible area at the specified time and place every day.

Article 5. According to the service standard of the jurisdiction, keep the public area clean at any time, and dredge the drainage ditch in time when it rains.

Article 6 Environmental hygiene standards shall meet the requirements of "six noes" and "five noes", that is, no water accumulation, no soil accumulation, no sundries, no missed harvest, no littering, no human and animal excrement, no clean road surface, no clean roadside, no clean rainwater outlet, no clean tree pit wall and no clean garbage bin.

Article 7. Decoration garbage and domestic garbage are generated every day and collected to the designated place in time.

Article 8 the implementation of inspection and assessment measures, to ensure that the cleaning work to meet the quality standards.

Article 9. During working hours, when cleaning personnel encounter unsanitary phenomena such as garbage and waste within their jurisdiction, they should be on call with production to maintain hygiene.

Article 10 Do a good job in health promotion, improve the owner's awareness of cleanliness and hygiene, and create a beautiful and clean property environment.

Article 1 1 According to the season and community layout, pest control and disinfection shall be done in time.

Chapter III Detailed Rules for Cleaning Work

Article 12 floor cleaning procedures

(1) The cleaning personnel go to the area under their jurisdiction to prepare cleaning tools. In case of rainy days, waterproof pedals should be laid at the entrance.

(2) Clean up the garbage at the entrance of the gate to ensure that there are no scraps of paper on the ground.

(3) Sweep the floor repeatedly to ensure that the ground is clean without footprints.

(4) Responsible for cleaning the escalator, including cleaning the handrails and stainless steel surfaces, so that the handrails are clean and free of dust, and the stainless steel surfaces are bright and fingerprint-free.

(5) Clean the glass doors and windows at the three entrances, and ensure that the glass windows at the entrances are clean and bright, without water stains, fingerprints and stains.

(6) Keep the glass cover outside the optical cable elevator clean, so that the glass is bright and clean, without water stains and stains.

(7) Clean the safety walkways and stairs, and then mop the floor with a wet mop.

Article 13 floor cleaning procedures at the entrance

(1) Clean the floor every day to ensure that the floor is free of paper scraps.

(2) Use a shovel to shovel dirt that is not easy to remove on the ground.

(3) Once a week, wash the floor at the entrance with a washing machine.

Article 14 Cleaning Procedure for Glass Doors and Windows

(1) Wipe the glass door at the entrance with a damp cloth. If it is a slightly higher glass door, it can be assisted by A-type aluminum alloy ladder.

(2) If you encounter dirt that is not easy to clean with a rag, you can use a glass scraper for auxiliary cleaning.

(3) Wipe the water drops on the glass with a glass scraper to make it bright, dust-free and fingerprint-free.

(4) Wipe the dripping water from the ground with a pedestal.

Article 15 Cleaning procedures for escalators

(1) Wipe the escalator handrail with a wet rag to make it clean and dust-free.

(2) Clean the steps of the escalator with a broom.

(3) Wipe the aluminum alloy surface, side plate and mirror surface of the escalator to make it bright, free from dust and fingerprints.

(4) Clean the glass to make it bright and fingerprint-free.

Article 16 Cleaning procedures for freight elevators

(1) Clean the elevator floor to make it free of paper scraps and other sundries.

(2) Wipe the floor with a dry mop and a wet mop to ensure that there are no footprints.

(3) Clean the stainless steel door and inner wall of the elevator to make it bright and free of floating dust and fingerprints.

(4) Clean the ceiling to make it dust-free and cobweb-free.

Article 17 Cleaning Procedures for Sightseeing Elevator

(1) Clean the stainless steel doors of sightseeing elevators on all floors to make them bright, free of floating dust and fingerprints.

(2) Clean the floor of the sightseeing elevator and mop the floor.

(3) Clean the glass of the sightseeing elevator to make it spotless.

Article 18 Procedures for Cleaning Handrails

(1) Clean the stainless steel handrails on the handrails to make them bright, free of floating dust and fingerprints.

(2) Dust the railing with a feather duster, and wipe the railing with a wet cloth every day.

19 garbage disposal procedures

(1) Collect the garbage of all users and owners and send it to the garbage truck.

(2) Transport the garbage to the garbage room.

(3) collect and sort out the garbage room.

(4) Keep the basement clean.

(5) The basement should be cleaned twice a week.

(6) The garbage in the basement shall be cleaned, and the ground shall be free of confetti and other visible dirt.

Chapter IV Collection and Management of Cleaning Tools

Twentieth required equipment must fill in the requisition registration form.

Article 2 1 When receiving equipment, the recipient needs to check the equipment in good condition. If the work is affected due to poor inspection, the recipient shall be responsible for it.

Article 22. When the equipment fails, it is not allowed to continue the operation forcibly, and offenders will be fined.

Article 23. Damages to machines, tools and accessories caused by improper use shall be compensated according to regulations.

Twenty-fourth when returning equipment, it must be guaranteed that the equipment is intact and clean inside and outside. If there is any damage, it should be repaired in time, and the damage should be indicated in the book.

Article 25. The custodian has the right to reject the articles that do not meet the above requirements, and the recipient shall be responsible for any work affected thereby.

Chapter V Operation of Common Tools

Article 26 before use, to understand the performance, characteristics and power consumption of equipment.

Article 27 before the operation, clean up the site to prevent the circuit board and motor from entering the water or damaging the equipment, because the wires are involved with the equipment being operated.

Twenty-eighth sweepers, polishers, carpet cleaners, water suction machines, vacuum cleaners and other equipment should be operated correctly and used correctly in accordance with the instructions for use.

Article 29 the high-pressure water gun can't operate under the condition of dehydration.

Chapter VI Safety Operation Management of Cleaning Personnel

Thirtieth firmly establish the idea of "safety first" to ensure safe operation.

3 1 article. Cleaning personnel must put their feet on the stool when working at an altitude of more than 2 meters, so as not to step on the stool with one foot to avoid falling.

Article 32 When using the machine, the cleaner shall not touch the power socket with wet hands to avoid electric shock.

Article 33 the cleaning personnel shall not use the cleaning machine, and shall not start the machine without permission, so as to avoid accidents.

Thirty-fourth cleaning personnel should strictly abide by the fire prevention system, and shall not use naked flame to avoid fire.

Article 35 when there is a contradiction between operation and safety, safety should be obeyed first, and safety should be the first.

Thirty-sixth when using boiled water, cleaning personnel should concentrate on avoiding burns.

Thirty-seventh outdoor personnel should be careful when pushing garbage bins, so as not to crush their hands and feet.

Chapter VII rewards and punishments

Article 38 The department head shall check the sanitary condition of the responsible area every week, and make the following treatment for the cleaning work, as shown in Table 10- 1.

Table 10- 1 reward and punishment table for cleaning inspection

Encouragement and reward

The measurement standard has reached the standard for x times and x months. Put forward and adopt suggestions for rationalization of work.

Reward ways: praise, XXX yuan, XXX yuan.

punish

Measurement standard × unqualified times × unqualified times × unqualified times × unqualified times and refuses to correct.

The punishment method is to give a warning of × yuan each time, deduct the floating salary of the month, and dismiss.

Related instructions

Compiler, auditor and approver

Compilation date, review date and approval date