Why didn't you receive the power outage notice?

If it is a planned power outage, we will notify it through SMS, WeChat and other channels seven days in advance, and if it is a temporary power outage, we will notify it 24 hours in advance. Fault power outage refers to the power outage caused by the failure of power supply equipment, which is an emergency and cannot be notified to customers in advance.

I hope our answer is helpful to you. If you have any questions, please call the 24-hour power supply service hotline 95598 for consultation.