5 Work Plan for Residential Property in 2022

The work plan is all-encompassing. Different people, different departments and different jobs will have different starting points, so the content and form of the work plan may be very different. The following are five model essays on the 2022 work plan of residential property that I have compiled. Welcome to learn from them!

Annual Work Plan for Residential Property 1

In 20___ _, the daily work of the property management office was carried out smoothly under the correct guidance of the company's leaders and the developer's leaders, and the quality of security, engineering, cleaning and customer service was obviously improved and improved, but it was weak in the aspects of vehicle order management, maintenance and management of public facilities and equipment, and internal personnel construction of the department. 20021year will be a year of comprehensive promotion, and we will make efforts to make up for the shortcomings, comprehensively improve and keep up with the development requirements of the company and developers. Property management work plan for 20__ years is specially formulated:

I. Security management

1, do a good job of public security management in the community and maintain good public security order;

2, learning rules and regulations and job responsibilities, especially the training of new players. Continue to do a good job in the security of the community, ensure the normal order of the community, and provide a safe, comfortable and elegant living environment for the owners. Ensure that the community has no criminal cases for six years;

3. Strengthen the construction of internal strength echelon of the department and strive to cultivate the backbone;

4, do a good job of fire safety in the community, and strive to achieve no fire safety accidents throughout the year;

5, strengthen military training, in 20__ years, make the overall military quality of department employees get a qualitative improvement;

6. Take the performance appraisal indicators as the standard, implement the target management responsibility system, and clarify the work responsibilities of security departments at all levels, and the responsibility lies with people. Through inspection and assessment, we can truly reward the diligent and punish the lazy, improve the enthusiasm of employees and promote the effective completion of the work.

Second, the engineering maintenance management

1. Manage, repair and maintain the operation of electrical, water supply and drainage, fire fighting, intercom monitoring, public facilities and other equipment and facilities in the whole community to ensure the normal work of various equipment and facilities in the community;

2. Strengthen the supervision and management of decoration households;

3. Provide paid services for the owners.

Third, the management of environmental sanitation.

1, environmental sanitation, according to the actual situation of the community, we should strengthen the salvage of leaves and moss for river cleaning. Ensure that the river is clear and transparent;

2. Require the cleaning department to formulate a strict work plan, and supervise and inspect the cleaning work in combination with the cleaning work procedures and assessment methods. Continue to carry out the management of fixed-point stacking and centralized removal of decoration garbage bags, strengthen the sanitary inspection of the community, and ensure that the community is clean and beautiful;

3. Require the cleaning department to comply with the requirements of the developer.

Fourth, customer service management.

1, continuously strengthen the level and quality of customer service, and the owner's satisfaction rate reaches about _%;

2, to further improve the level of property charges, to ensure that the charging rate reached _ _%;

3, closely cooperate with the work of various departments, timely and properly handle the owner's disputes and suggestions;

4. Improve the customer service system and process, and basically realize institutionalized management;

5. Strengthen departmental training to ensure that the professional level of customer service personnel has been significantly improved.

According to the company's training policy, formulate the customer service management training work plan to improve service awareness and business level. Carry out targeted quality education for employees to promote their love and dedication. Repeatedly strengthen the training of employees from the aspects of service awareness, etiquette, business knowledge, coping ability, communication ability and self-discipline. , and check and implement in practical work, in order to improve the management service level and service quality, and improve the overall quality of employees.

Five, improve the daily management of the management office

Carry out convenience work, improve owner's satisfaction, standardize daily work by system, improve community public security, transportation, greening, and maintenance of public facilities and equipment to satisfy owners, vigorously carry out paid services such as domestic cleaning service, garden maintenance, and water and electricity maintenance, and increase diversified operating income of the management office while providing quality services for owners.

Six, according to the company's annual plan, to create a civilized and harmonious community.

According to the company's annual management work plan, the focus of work in 20__ years is to continue to do a good job in property safety management, strengthen service awareness, standardize service standards, strictly implement laws and regulations formulated by relevant state and municipal departments and various normative systems formulated by the company, and rectify and improve them item by item. According to the daily work assessment standards in the performance appraisal system, organize the training and study of employees in various departments and clarify the job requirements. Draw up the feasibility plan for the owner's vehicles to be parked in place as required. Cooperate with the development of various sales activities of developers and organize relevant departments to make preparations.

Annual Work Plan for Residential Property II

1, clean and green usually handle tasks.

In the past year, based on the principle of fairness, justice and underground for employees, we have strengthened employees' sense of identity and communication, cultivated employees' team understanding and cohesion, made employees devote themselves to tasks with a sense of servant obligation, changed the task from pessimistic initiative to positive initiative, and greatly reduced employee activities.

2. Staff training tasks

Staff training is the target task of ordinary tasks (if most departments are new employees, they are all amateurs or have done cleaning tasks), and the training is conducted once a week during lunch break, with 2 hours each time. The training contents include: basic cleaning techniques, mailbox responsibilities, operation safety, functional use of cleaning agents, use of mechanical equipment, etc. According to the actual environment, the control rules, inspection rules, training rules, words and deeds norms and related task methods of each sentry box are drawn up. At the same time, the training of guiding tactics is carried out continuously in ordinary tasks, and the training tasks run through the first half of the year. Upon investigation, the employee's practical assessment 100% is qualified, and the practical assessment is 95% qualified. The other two groups of foremen stopped the training of lower-level management talents and let the lower-level management be promoted endlessly.

3. The strict requirements of the employees of the two teams, such as gfd, rules and etiquette, attendance regularity, high and low class queuing, and the same pair of work shoes (purchased by employees themselves), have been applied to ordinary tasks, and the group abstraction and education of clean and green employees have been greatly improved.

4, the usual net task

Strengthen the usual cleaning treatment of the first phase, especially the tasks such as crystal plane treatment in the air of the clubhouse, glass mud washing, carpet mud washing, range hood mud washing, etc., and complete various flexible tasks such as cleaning the living angle of doormen, cleaning the fallen leaves of Tianhu Xianzi Lake, cleaning the sediment in the hot springs of streams, washing the mud in fountains, fishing under the fire, sweeping the mud in mountain roads, etc. At the same time, reduce the intensity of cleaning the fallen leaves and dregs in the middle and lawn on schedule.

5. Handling of East and West Materials

In order to control the cost and prevent the waste of materials, the clean and green materials are managed by special personnel, and the materials are strictly distributed, collected and registered, and used according to the planned dosage. Frequent trade-in of things, self-preservation of things, and compensation for people who pick up things are to ensure that what can be saved will be saved for convenience in a quantitative environment. At the same time, we should make concerted efforts, stop controlling the quantity of materials, conduct market research on the unit price of materials, and select materials with reliable quantity and reasonable price. The consumption of clean materials has been greatly reduced in both quantity and price, which has truly achieved open source and reduced expenditure. At the same time, do a good job in the use, storage and maintenance of various mechanical equipment to improve the service life of mechanical equipment.

6, clean business tasks

While ensuring the usual cleaning task, the supporting units of the second phase of the building will be cleaned first, and the building sales department and model room of another township will be cleaned after maintenance due to fire leakage. At the end of all tasks, according to the actual environment, they superstitious about changing employees fairly, stopping the fair placement of cleaning pioneers, waxing the floor and greening the animals. With the cooperation of all employees, they are doing their best to complete and resettle employees smoothly ... Last year, they planned to do the same thing according to some responsibilities. Specifically, we should know how to plan the implementation, progress and constraints of those responsibilities, and take improvement plans and preventive measures for this year's shortcomings. At the same time, it is necessary to contact the company's growth plan, mediate the goals and priorities of the task, plan ahead, exercise restraint during the process, and summarize afterwards, so that some tasks can be integrated into the company's growth plan.

Annual Work Plan for Residential Property Part III

First, earnestly implement the _ _ standard implementation advocated by the Group, do a good job in daily work and improve the service quality of the company.

This is very difficult for property management companies, which have a large jurisdiction and a large number of personnel, so if you want to find the shortcomings of property management companies, you can find them anytime and anywhere. Nevertheless, we are determined to do our service better and win glory for _ _ and the Group.

Second, rectify the ranks of cadres.

This property management company is integrated from the original center and has many employees. At the beginning of the company, there was no competition for cadres. After nearly a year's work, some cadres are competent and some cadres are not competent. After research and decision by company leaders, adjustments will be made at an appropriate time this year to improve the contingent of cadres and select high-quality and capable employees as grass-roots leaders.

Third, the rational planning department.

At the beginning of the company's establishment, after a period of operation, the planning of the department was not perfect, especially the work efficiency and service quality could not be improved. Based on the second point, we will further adjust the company's departments and reasonably divide them, and now we temporarily determine them as _ departments.

Fourth, personnel, posts, personnel and efficiency.

Considering the huge team of property management companies and the shortage of funds, the company is prepared to attract young and promising people to work as much as possible, and does not allow people who are not dedicated and love their jobs to occupy important positions, so as not to affect our service quality.

Five, in a planned and step-by-step training of cadres and workers.

Before _ _ weeks, we had a week-long training from _ level post to team leader. After the training, each team leader wrote down his own experience, and it is generally believed that such training is necessary. It is precisely because the leaders of our company have seen this phenomenon, that is, when groups, schools, including companies reach the level of group leader or department manager under the task, it may cause stagnation. So that the following employees don't understand the spirit above, and the spirit above has not been fully conveyed to every employee. This will inevitably affect the improvement of the service quality of the whole group. Based on this consideration, we conducted the first round of training, and then we will promote the training in a planned and step-by-step manner, so that every employee may participate.

Sixth, mobilize the enthusiasm of all employees in the company and generate income through multiple channels.

Of all the companies in the _ _ Group, our property management company has the lowest income-generating ability, because all the work is centered on the theme of "service" and it is difficult to generate income. However, although it is difficult, we must try our best to create income, "_ _ _", and do our best to do a good job in income generation.

Annual Work Plan for Residential Property 4

I. Work objectives

1. Seriously study, understand and fully implement a series of instructions and decision-making arrangements of the company's business work, complete various tasks and complete various indicators determined by the company.

2. Improve the work of the department and cultivate a well-disciplined, well-trained, enthusiastic service, civilized duty, tenacious style and powerful security team.

3. Do a good job of communication, coordination and assistance with all departments of the company in all work.

4. Pay special attention to the construction of the company's security team and do a good job in recruitment, training and training; Form a good virtuous circle mechanism from recruiting, attracting talents-cultivating talents-cultivating talents-retaining talents.

Second, the main work plan measures

1. Put safety management in the first place, understand the security dynamics of the community and its surroundings, and do a good job in the implementation, inspection and supervision of daily safety management to ensure the safety and order of the community.

2. Fully cooperate with the development needs of the company, strengthen safety management, ensure the orderly development of on-site safety management, actively establish a safety image, and establish a service and management window.

3. Establish good communication channels with employees, improve governance capacity, strengthen communication with employees, master employee dynamics, and take timely measures to promote the further stability of the public security team.

4. Actively cooperate with the company's overall safety work, implement the performance management system, effectively implement rewards and punishments, and improve the enthusiasm and competitiveness of employees.

5. Cooperate with all departments to protect and maintain the fence of the community; Greening, regional sanitation, etc. Increase the daily inspection work and ensure that 36, 40 and 43 fire control facilities are in place.

6. Strictly control the personnel and vehicles entering and leaving each community to prevent irrelevant personnel and vehicles from entering the community; Maintain community safety and create a comfortable and safe living and office environment.

7. Do a good job in the inspection of various regions, especially the inspection of key parts, and strengthen the inspection at night and holidays to ensure safety.

8. Form a system of prevention, treatment and joint inspection with all employees, cooperative units and tenants of the company.

The fifth part of the annual work plan of residential property

The property ushered in a new year, and so did our property safety. This year's work should be more focused than last year. In this regard, I personally made a 20__ _ work plan:

A, the security department in combination with the actual situation of the company to do a good job of safety, for 20__.

1, each service office correctly handles the relationship with the owners and tenants of the community.

2. Strictly control the personnel and vehicles entering and leaving each community to prevent irrelevant personnel and vehicles from entering the community; Maintain community safety and create a comfortable and safe living and office environment.

3, do a good job in the inspection of various regions, especially the inspection of key parts, strengthen the inspection at night and holidays, to ensure safety.

4. Form a group prevention and treatment, joint prevention and control and safety inspection system with all employees, cooperative units and tenants of the company.

Second, cooperate with the human resources department to control the employment of this department.

Do a good job in team building, build a stable, United, high-quality security team with outstanding job skills and strong sense of responsibility, and ensure the normal operation of the company's business.

Summarize the weak links and shortcomings of security work in the past 20 years, strengthen the management, education and training of departmental work, work discipline, post responsibility and post skills in the new year, fully mobilize the enthusiasm and initiative of all security team members, and enhance their awareness of obedience, service and responsibility, so that all team members can devote themselves to their daily work with full enthusiasm.