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Property project manager training content
As the first person in charge of project management, the property project manager must fully grasp the laws and regulations promulgated and implemented by the state and some detailed implementation rules of local governments, such as the Property Management Regulations, the Measures for the Administration of Interior Decoration of Residential Buildings, the Measures for the Administration of Property Charges, and the Implementation Opinions on Implementing National Property Management Conditions.
2. Good communication and service skills
Residential property management faces supervision and inspection from all aspects of society, such as? Streets, communities, police stations, housing management offices, planning bureaus, and urban management, traffic police, fire protection, environmental protection, greening and other departments. All these relationships require the property project manager to have a certain affinity to communicate and coordinate all aspects of the relationship.
3. Excellent moral quality and good professional quality.
4, good organization and coordination ability and management ability.
A property management office must be composed of a team, including customer service housekeeper, security personnel, maintenance personnel and cleaning personnel. A property management office ranges from a dozen people to hundreds of people. To knead these employees from all corners of the country with different personalities, preferences and cultural levels into a team with the same concept, consistent pace and dedicated service for the majority of owners, the project manager needs to make great efforts to carefully cast.
5. Management awareness of using the property management platform.
6. Necessary concepts of cost, expenses, taxes and profits.
7. Understand the existing basic knowledge of real estate.
9, the ability to deal with all kinds of emergencies.
This is a test of whether a project manager has a good ability to deal with emergencies and whether he can minimize property losses. It is a brief content of the training content and needs of property project managers.
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