How to successfully apply for property customer service, and what job introductions are there?

Generally speaking, property customer service is the work of connecting property and owners. On the one hand, we should understand the business and rules and regulations of the property and deal with the owners' problems accordingly; On the other hand, the owner's opinions or suggestions on the property management company will often be fed back to the customer service, asking for solutions, such as complaints and demands. The customer service should take reasonable measures to solve them in time, otherwise it will face the owner's complaints and even anger the owner. So customer service is more challenging. In addition to understanding business and rules, you need to have good communication skills and ability to work under pressure.

Specifically, the main work of customer service includes:

1. Receive the owner and deal with all the requirements or complaints put forward by the owner in time. Owners can ask any questions, such as the cat is missing, looking for a property manager; Things at home are broken and need property maintenance;

2. Call for payment of property fees;

3. Other odd jobs;