Can I not pay the heating fee if the heating temperature is not up to standard?

You can't refuse to pay for heating if the heating temperature is not up to standard. According to the regulations, the indoor temperature of heating users should be guaranteed not to be lower than 18℃ during heating. Heating enterprises need to provide safe, stable and qualified heating services, regularly test the room temperature of users, and the temperature measurement records shall be signed by users or other witnesses.

If the owner disputes the room temperature reaching the standard, he can entrust a third-party organization with room temperature testing qualification to carry out the testing, and keep the temperature measurement records. The heating company shall bear the burden of proof for the temperature measurement report provided by the owner, otherwise the heating fee shall be reduced or exempted appropriately.

What should I do if the heating temperature is not up to standard?

1. Call the residential property or contact the heating unit to provide heating for the residential area. According to the regulations, the heating unit must enter the house for temperature measurement, adjustment and maintenance within 6 hours. If the maintenance temperature reaches the standard within 24 hours, there is no refund. If it is not repaired for more than 24 hours, it will be refunded from the date of repair until the room temperature reaches the standard.

2, such as heating units are not resolved, residents can call the heating service telephone or district heating management department and heating service telephone to reflect problems or complaints.

3. If the heating unit still refuses to deal with it, residents can apply for third-party testing as the basis for claiming or suing the heating unit. If residents want to carry out room temperature testing, they must sign a testing entrustment contract with the testing institution.

legal ground

"Regulations on Property Management" Article 42 The competent price department of the people's government at or above the county level shall, jointly with the competent real estate administrative department at the same level, strengthen the supervision of property service charges.

"Property Management Regulations" Article 44 In the property management area, water supply, power supply, gas supply, heating, communication, cable television and other units shall charge relevant fees to the end users. Where a realty service enterprise accepts the entrustment to collect the fees mentioned in the preceding paragraph, it shall not collect additional fees such as handling fees from the owners.

"Regulations on Property Management" Article 48 The real estate administrative department of the local people's government at or above the county level shall promptly handle the complaints of owners, owners' committees, property users and property service enterprises in property management activities.