Samsung products official website

If the washing machine cannot be started, please follow the following steps to solve it:

1. Check whether the power supply at home is normal and whether other electrical appliances can work normally. If the power supply is dead, please contact the residential property electrician to check the power supply.

2. Plug in the power plug again, and then observe it after starting.

3. Check whether the power button on the machine operation panel is turned on. Operation method: power supply → start/pause or start/pause.

4. Plug in other power sockets for debugging, or plug other electrical appliances into the socket of the washing machine to check whether it is normal. If there is any problem with the power socket, please contact the residential property electrician for handling.

If the machine still does not turn on after trying all the above operations, you can apply for maintenance through Samsung official website: .samsung.com/supportcn/support/supportapply _ add.aspx? The engineer will help you at home.