Job Recruitment Website - Property management - How to write the monthly security work plan?
How to write the monthly security work plan?
First, the training content
I. Security management system
1, security discipline, responsibility and authority, professional ethics and etiquette regulations
2. Code of Conduct
3, walkie-talkie use rules
4, security personnel reward and punishment system
5. Responsibilities of each post
Second, the fire knowledge
1, fire safety knowledge
2, fire extinguishers and fire extinguishing methods
3. Obligatory tasks *
4, fire alarm program
5, found that the fire alarm, fire emergency procedures.
Third, public security management knowledge
1, property management and public security management requirements
2. Self-defense
3. Handling methods of various security problems
4, security personnel succession management standard operating procedures
5, parking lot management standard operating procedures
6. Strengthen preventive measures for 1 1 accident-prone parts.
Fourth, military quality.
1, separate assessment criteria
2. Capture the enemy's application of technology.
Verb (abbreviation of verb) professional knowledge of property management
1, the concept of property management
2, the classification of property management
3, the main content of property management
4. Quality requirements and professional ethics of property management personnel
5. Basic principles of property management
Second, training programs.
According to the leadership instructions and the actual situation. Each project supervisor is fully responsible for the management and assessment of the security guards of this project. Therefore, this training requires all security guards (except on duty) and project supervisors to attend, and the assessment will be carried out during the training. After the training, the existing security personnel will be screened and adjusted according to the actual situation.
I. Training Time
1, the whole training time is several months.
2. See the training schedule for the specific time.
3. The training is conducted in the way of crossing practice and theory, and the time schedule is temporarily decided according to the specific situation.
Second, the training place
Choose the place where our company's projects are concentrated.
Third, training objectives.
First, improve the overall quality of all security personnel and establish a good social image.
Second, improve the work efficiency and service quality of all security personnel, and provide efficient and thoughtful services for owners (users).
Third, improve the self-learning and contract ability of all security personnel to realize the enterprise prospect.
Four, training management regulations
In order to ensure the smooth training of all security personnel and achieve the expected goals, the following disciplines are formulated according to the employee handbook of our company. The details are shown in the Annex.
extreme
In order to strengthen management, enhance the safety awareness and service concept of team members, and further improve the safety prevention ability and service level of team members, under the leadership of the general manager of 20 17 Hotel, and around the overall goal of the hotel, the policy of "safety first, prevention first" is earnestly implemented to create a good management environment for the hotel. The specific work plan is as follows:
Work objectives.
1. Seriously study, understand and fully implement a series of spirits and decisions of hotel management, and complete various tasks.
2. Improve the work of the department and cultivate a security team with strict discipline and tenacious style.
3. Do a good job in communication, coordination and assistance with other departments of the hotel.
4. Do a good job of inspection, especially the inspection, maintenance and maintenance of fire-fighting facilities and equipment on hotel floors. Watch the parking place at night.
5. Do a good job in the training and military training of the team in this department, and carry out and implement it in a planned and organized manner.
6. Do a good job in the safety management of the monitoring system.
7. Cooperate with the control department of the Human Resources Department to recruit workers, do a good job in team building, and establish a United security team with high quality, outstanding job skills and strong sense of responsibility to ensure the safety of hotel operation.
8. In daily work, guide the security guard to improve service awareness, be polite to the guests, and avoid direct conflict with the guests. Educate employees to understand from the heart that everything we do is to satisfy our guests.
9; Strengthen the management and maintenance of all kinds of equipment and facilities, improve the maintenance system and clarify the maintenance responsibilities.
Ensure that the facilities and equipment work in an orderly and normal manner. We should constantly deepen management and cultivate professionalism. Encourage security guards to continue their pragmatism. High standards and strict requirements. Strive to create a new image of efficiency, pragmatism and civilization. Escort the development of the hotel.
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