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202 1 Three model essays on enterprise work summary and future work plan
202 1 Enterprise Work Summary and Future Work Plan (I) I. 202 1 Work Review
1. Office daily management: Administrative work is an area I am familiar with. As the person in charge of the administration department, I clearly realize that the administration department is the hub for the company to connect the preceding with the following, communicate with the outside world, coordinate the left and right, and contact the four parties, and is the center for promoting all work towards the established goals. Counting administrative work can be said to be complicated, including word processing, file management, document approval, meeting and activity arrangement, etc. Faced with a lot of complicated and trivial daily work, I strive to strengthen my sense of self-work, pay attention to speeding up the pace of work, improve work efficiency, calmly handle various affairs, and strive to be comprehensive, accurate and moderate to avoid omissions and mistakes. Administrative work closely revolves around the work priorities formulated at the beginning of the year, fully combines specific work practice, constantly develops work ideas and innovates work methods. Through nearly a year's work and study, my working mode has made a new breakthrough and my working style has changed greatly. Now I will summarize the work of last year as follows:
1) Key control and internal management of administrative overall planning. Internal division of administrative work, front desk clerk management, office cleaning, data distribution and sorting, logistics, after-sales and maintenance supervision.
2) Do a good job in the daily work of company welfare and enterprise management. According to the budget approval system, organize and implement the procurement, deployment and physical management of office facilities, office supplies, labor insurance benefits and other commodities of the company; Contact the office equipment maintenance cooperation unit; Negotiate preferential terms and gifts with drinking water companies; Compare the procurement channels of office supplies and find suppliers with high cost performance.
3) Love your job, be strict with yourself, and straighten your job. With what? Modesty and self-discipline? Attitude to carry out all the work, earnestly perform their duties.
4) Do a good job of coordination. As the core department of logistics service and office coordination, administration plays an important role in straightening out the relationship between departments, improving management efficiency and ensuring upload and release. Over the past year, the administrative department has started its work with communication and coordination as the starting point. While doing a good job in organizing documents and meetings, we should pay more attention to cooperation with various departments.
5) Do a good job in the company's writing. Draft comprehensive documents and reports, take charge of the minutes and arrangement of office meetings, refine meeting minutes and main points, and implement relevant resolutions of the meeting; Earnestly receive, distribute and supervise the relevant documents of the company; Timely convey and implement the spirit of relevant meetings, documents and instructions of the company; Organize and file important documents and approvals of the company, and do a good job in filing management.
6) System construction. Cooperate with the general manager to further supplement and improve the original rules and regulations, including administrative personnel, finance, after-sales, business, etc., and formulate new rules and regulations according to the current situation of the enterprise to meet the needs of enterprise development.
7) Implement the personnel and labor management of the company. Organize and implement the company's labor personnel and employee attendance control and supervision, standardize labor contract management according to relevant personnel regulations, and do a good job in signing, dissolving and file management of labor contracts. Go to the labor management department to handle all the formalities of employment and payment of social security (endowment insurance, unemployment insurance and medical insurance) according to law. Reflect the standardization of the company and solve the worries of employees.
8) Organize and provide logistics services for meetings of directors and other departments of the company. Implement the pre-meeting preparation, meeting data collection and post-meeting meeting records, sorting and key refining and summary of various meetings.
2. With personal experience and teaching methods, assist the sales department to gradually establish and improve customer files and strengthen management.
3. Strengthen self-study and improve professional level: As the person in charge of the administrative department, his own quality and working ability are the basis for determining whether the office can operate normally. Connecting the preceding with the following, connecting the inside and outside, coordinating the left and right, extending in all directions? The key of the role plays a decisive role in promoting all work. With the development of the times and the needs of the new situation, I feel the burden is getting heavier and heavier. My knowledge, ability and experience are still far from the requirements of the company and the work effect I want to achieve, so I dare not take it lightly and continue to study. Learn from books, from the general manager and other department leaders, and from your colleagues around you. On the whole, I think I have made some progress in the past year. After continuous study and accumulation, I can handle all kinds of problems in my daily work with ease. The ability of organization and management, comprehensive analysis and coordination has been improved to a certain extent, which ensures the normal operation of all the work in this position. Be able to treat all tasks with a correct attitude and work hard to implement them in practical work. Actively improve their professional quality, strive for the initiative in work, and have a strong sense of professionalism and responsibility, and actively strive to improve work efficiency and quality.
Second, the problems existing in the work
Since I took office, I have deeply realized that status comes from achievements, innovation improves efficiency, learning improves efficiency and narrows the gap. Looking back on the past work of the administrative department, although there are some innovations and achievements in the work, there are also some problems and shortcomings. Mainly manifested in:
1) The company is a brand-new environment for my life. Its original system, including colleagues' ways and means of doing things, requires a process of understanding for me. A lot of work is done and groped, so that it can't be done with ease, and the work efficiency needs to be further improved.
2) Sometimes we turn a blind eye to the shortcomings of some daily affairs, are not careful enough, are not sensitive enough, and some work is not well coordinated. In our future work, we should consider the problem more thoroughly.
3) There is still a certain distance between my management level and the company's efficient requirements. Department personnel management is not detailed enough. In the future, while striving to improve our own management level, we will pay more attention to the training of subordinates and further strengthen management.
Three. Xx year work plan
1, the promising xx year has arrived, which also brings new challenges. In the new year, I am determined to continue my study, seriously improve my work level, make every effort to contribute to the company's economic development by leaps and bounds, and strive to:
1) Strengthen your study and broaden your knowledge. Study hard professional knowledge and common sense of relevant laws and regulations. Strengthen the understanding of the development of the industry, and strengthen the understanding and learning of the surrounding environment and the same industry. Understand the overall planning and current situation of the company. Provide some basis and reference for the decision-making of leaders.
2) Based on the principle of seeking truth from facts, the superior releases information and the subordinate reports it. Keep abreast of employees' ideological trends, guide them correctly, strengthen communication, understand everyone's work progress and feed it back to the general manager, so that the company's supervisor and general manager can further arrange the delivery work on this basis and really be the assistant of the leader.
3) Pay attention to the style construction of the department, strengthen management, unite as one, work hard, and form a good working atmosphere for the department.
4) keep working? Service? For this purpose, strengthen the quality of logistics personnel, improve work efficiency, constantly strengthen the sense of active service, give new meaning to office work, and constantly improve the support ability and service level of the administrative department to other departments. There are two major changes in service work: one is to realize the change from passive service to active service. Office work is sudden, accidental and passive. Therefore, when dealing with all kinds of work, we should plan ahead and increase the initiative of the work with the foresight and foresight of the work. The second is to realize the transformation from single service to comprehensive service and advanced service. Office services must pay attention to the comprehensiveness and initiative of services. We can't just provide a simple single service for leadership decision-making. Instead, it is necessary to move and discuss before the leadership makes a decision, pay attention to, care for and investigate during the decision-making, and summarize and recommend after the decision-making, so as to achieve proactive service in advance and the whole process.
5) Improve the execution in an all-round way and pay close attention to the implementation of decisions. Ensure that the company's decisions are fully and effectively implemented.
6) Abide by the company's internal rules and regulations, safeguard the company's interests and actively create higher value for the company.
2. Continuously improve the level of human resource management:
1) Do a good job in recruitment and employment to ensure the stability of enterprise personnel factors. Long-term enterprise practice tells us that the development of contemporary enterprises cannot be separated from six resources, namely human resources, material resources, financial resources, information resources, technical resources and cultural resources. Among these resources, the most critical and precious are human resources and human resources. Talent is the first capital of an enterprise. As long as there are high-quality people in the world, any miracle on earth can be created. In enterprise management, adhering to the people-oriented management concept is an effective way for enterprises to attract and retain talents, and it is also an important means to build a harmonious enterprise and enhance its competitiveness.
2) Clear job responsibilities, strict labor discipline and perfect performance appraisal system and method. It is detailed from four aspects: labor discipline, post performance, communication and coordination, so as to improve operability and provide effective basis for the evaluation and assessment of human resources.
3) Strengthen the optimization and innovation of organizational personnel structure to lay the foundation for promoting enterprise development. The organizational structure is further scientific and the personnel structure is further rationalized. In line with the principle of simplification, unification and high efficiency, we will rationally adjust the organization and strive to further flatten the organizational structure. Comprehensive consideration of personnel quality, work nature, information communication, corporate culture and other factors, scientific implementation of management process optimization, smooth horizontal and vertical working channels, design management scope and span, ensure the effective operation of the organization, rationally adjust the existing institutions, gradually optimize management levels, and establish a flexible organizational structure. Strengthening personnel quota management and improving work efficiency.
4) Strengthen the reform and innovation of salary system. Explore the establishment of a salary system and system consistent with the enterprise development strategy, refer to the labor market, take work value as the basis, take work performance as the guide, and take enterprise benefits as the premise, so as to stabilize the workforce, stimulate work enthusiasm and create high performance. In the design of salary system, based on posts, under the premise of clear and definite enterprise development strategy, scientific organizational structure and standardized post system, work and performance appraisal management are closely combined, and organizational pressure is transmitted to employees through performance appraisal, which activates the vitality of the whole organization and further improves the incentive and restraint mechanism for the simultaneous growth of employee salary growth and enterprise benefits.
5) Strengthen the innovation of talent introduction and training mechanism to create impetus for the sustainable development of enterprises. Introduce human competition and form a good internal competition atmosphere; Establish and improve the talent entry and exit mechanism. Strive to provide sufficient personal development space for employees, guide employees to establish the concept of common development with enterprises, and improve the utilization rate of human resources. Attach great importance to talent planning. Pay attention to giving priority to selecting talents from within, avoid brain drain from the source, and do a good job in introducing and reserving key talents.
6) Strengthen the innovation of employee education and training system, and build a learning and knowledge-based enterprise. As an administrative supervisor, we should make use of all favorable resources according to the actual situation of the enterprise, increase the training of all staff, and keep up with the requirements of work and post. Seriously implement the training demand analysis, and do a good job in the design and implementation of training. It will combine the realization of the business strategic objectives of the enterprise with meeting the personal development needs of employees. Focus on strengthening the training of changing the way of thinking and concepts, and passing on knowledge such as corporate culture and values. Unified planning and implementation. Therefore, the administrative work this year will focus on the systematic development of internal training.
3. Strengthen coordination ability: coordination is a basic function of administrative assistance to leaders for effective management. In the current institutional setup, it is very common for a job to undertake multiple responsibilities. This problem, in which you have me, I have you, responsibilities are intertwined, and interests exist at the same time, is often an important factor that leads to differences and contradictions between departments. Therefore, further coordination is of great significance. In the coordination work, the administrative organ must stand on the height of the overall situation, correctly handle the interest relations between the whole and the parts, and finally realize the coordination and unity of the overall interests.
4. Cooperate with the financial department to control the cost of logistics, carefully review the reimbursement of logistics expenses, including the registration and statistical procedures of freight, and strictly follow the use standards approved by the procedures.
Four. Prospects and goals for the new year.
The new year means a new starting point, new opportunities and new challenges. In xx years, I will conscientiously sum up my experience, guard against arrogance and rashness, work hard and strive for greater achievements. With a brand-new work style, higher work enthusiasm and more dedicated work attitude, I devoted myself to all the work in the office. Start with small things and service, further strengthen housekeeping and logistics services, provide basic services for the company's overall development, and play its due administrative role for the realization of the company's annual overall work objectives.
202 1 Enterprise Work Summary and Future Work Plan (II) 202 1 Coming soon. Looking back on my work in the past year, with the support and help of the company leaders and colleagues, I completed my work well according to the company's deployment and requirements. Through my study and work since I took office, I have made new breakthroughs and changes in my work mode and mode. Now I will summarize my work in the past six months as follows:
I. Daily management work
(1) Internal personnel management. The implementation of reward and punishment responsibility system within the company has improved the sense of responsibility and enthusiasm of employees, and at the same time, the quality of service has been relatively improved; Actively carry out various forms of property knowledge training, and improve the comprehensive quality and service level of service personnel.
(2) Foreign-related work. Meet xx disinfection work organized by county housing management bureau and forestry bureau; At the same time, in order to ensure the normal operation of water, electricity and heating in the community, we actively negotiated with various professional departments to solve the problem, and finally the proportion of electricity consumption and heating price in the community reached the expected effect.
In the face of a large number of trivial daily work, strengthen work awareness, pay attention to speeding up the pace of work, improve work efficiency, calmly handle various affairs, and strive to be comprehensive, accurate and moderate to avoid omissions and mistakes.
Second, the housing handover work
Throughout the year, * * * handled 69/kloc-0 sets of houses (including 674 sets of houses and 27 sets of commercial houses), and timely handled the problems raised by the owners when they handed over the house for acceptance, and the maintenance settlement rate reached 100%. Greening, leisure square and other supporting facilities were handed over smoothly.
Third, the complaint handling work
The complaints in the whole year mainly focused on the leakage of residential houses (kitchen, bathroom) and basements, the maintenance of the East 1 1#- 16# garage and the maintenance of security doors. In view of the above problems, the property management company actively carries out centralized investigation and maintenance in combination with the project to ensure the efficiency and quality of maintenance and minimize the complaint rate.
In view of the construction noise disturbing people and residents' complaints, the property management company actively negotiated with the construction team and the local police station to conduct a unified investigation of the residents, which was finally effectively solved.
Fourth, service and maintenance.
(1) Daily maintenance. The East Zone mainly deals with the application for repair by business households, and the settlement rate of the repair department is 100%. The west area mainly deals with the maintenance of newly handed over houses. According to the problems in the handover acceptance form, contact the engineering department for timely maintenance, monitor the treatment process and pay a return visit.
(2) charging work. The annual fee collection work was completed well, and all the fees receivable were recovered except the vacant houses. Charge rate 100%.
(3) Environmental sanitation. In terms of maintaining landscaping, cleanliness and hygiene, we will constantly improve and change management methods, and try our best to keep landscaping intact and clean. There are no green pests, no death of flowers and trees and no epidemic situation in the area throughout the year, and the year-end health inspection is organized to create a comfortable and warm home for the residents in the area.
(4) Decoration and solar energy management. Strengthen the management and supervision of the decoration team and solar energy installation personnel, and handle problems in time when found. The phenomenon of illegal decoration has been significantly reduced, and there have been no safety accidents and major complaints caused by violations, and no damage has been caused to the roof and corridor.
(5) Safety management. Due to the existence of some projects under construction in the western district, safety management has been strengthened, although there were no fire and robbery accidents throughout the year. However, there were seven incidents in which bicycles and motorcycles were stolen. Therefore, there should be no negligence, paralysis and luck in safety work, and more efforts should be made in the access management of foreign personnel and vehicles to avoid similar or more serious accidents. Organize the security department to hold a meeting on the severe security situation in winter and carry out a major security inspection.
Verb (abbreviation of verb) community culture construction
In order to strengthen the construction of spiritual civilization in the residential area, during the eleventh period, while expanding some leisure facilities, various forms of large-scale celebrations were held, which greatly narrowed the distance between property personnel and business households. It embodies the purpose of humanized management.
Problems and future plans of intransitive verbs
(1) Problems: Over the past year, our employees have been able to work conscientiously and creatively, and have made some achievements, but there are also some problems and shortcomings, mainly as follows: First, most of the employees in the management office are non-property professionals, and many jobs are groping while doing, so that sometimes they can't do it with ease, and the work efficiency needs to be further improved; Second: some work is not detailed enough, and some work coordination is not in place; Third, the theoretical level of relevant majors is not suitable for the requirements of the company's work; Fourth, vehicle management needs to be further standardized; Fifth, the water supply pipeline in the east area is aging and rusted, and the daily inspection and patrol management is not rigorous, resulting in some phenomena of running, leaking, dripping and leaking; Seventh, the management cost is high and the enterprise suffers serious losses; Eighth: the maintenance efficiency of the engineering department is low, which affects the overall service image of the property to some extent.
(II) Direction of Efforts: In the new year, efforts should be made to improve the professional management, service knowledge and work level of property management, strive to improve work efficiency and contribute to the development and growth of the company. Second: pay attention to the construction of departmental style, strengthen management, unite as one, work hard, and form a good style of emphasizing management inside and image outside. Third, standardize vehicle parking and management to improve its chaotic situation; Fourth, strengthen the daily inspection and inspection of hydropower in the jurisdiction, establish a long-term management mechanism, block the current situation of leakage, running, leakage and dripping from the source, and minimize the loss of hydropower; Fifth, the owners' committee should be set up to solve the problem of collection and use of maintenance funds, reduce the expenditure of large and medium-sized maintenance of enterprises and avoid long-term losses of the company. Sixth, strictly control the cost of heating, and strive not to lose money in heating this winter. Seventh, in order to control costs and improve work efficiency, the next step will be to carry out personnel reform for property employees.
In the new year, all employees will serve the owners well, safeguard the interests of the company, actively provide quality services to the owners, create higher value for the company, and strive to achieve greater and better work results.
202 1 enterprise work summary and future work plan (3) unconsciously, I have been in XXX company for XX years. In the project development work, I have experienced many ups and downs, met many mentors and gained many lessons. Thanks to the leadership for giving me room to grow up, courage and confidence. In the past six months, through my unremitting efforts, I have made some achievements in my work, but there are also many shortcomings. Looking back on the past year, the work is summarized as follows:
I. Summary of work
From the company to now, I have participated in the purchasing declaration system of lincang Tobacco Company and the purchasing and storage information management system of Qujing Tobacco Company, and now I am participating in the storage project: xx tobacco storage management information system.
Second, the main problems in the work are
1. Because I am not very familiar with the business, I have been reworked for business reasons many times during the development process, but through more than half a year's understanding and study, I have a deeper understanding of the relevant processes.
2. In the development, many new technologies have been adopted. Due to the tight development time, the problems found cannot be solved immediately, but the development process is also a learning process. Through continuous study and summary, the problems encountered have been well solved.
3. At the beginning of work, I didn't know enough about the work, lacked the overall concept, lacked the understanding and analysis of the tobacco industry, and lacked the understanding of the job orientation. As a result, we don't know enough about the optimal process of work, lack logical ability and lack structural thinking. But I believe that in the future work, I will continue to study and think, so as to strengthen my cognitive ability to work and make the best process of work.
Third, work experience.
1. In my work practice in the past six months, I have participated in many collective work and got along very closely with my colleagues. In this process, I strengthened the most precious and important team consciousness. On the basis of trusting yourself and others, the team will be invincible if they have unified thoughts and actions. We did a lot of work together in the first half of the year. In this project, everyone reminds each other and complements each other, which greatly improves the work efficiency. Communication is the most important thing in all work, so we must deal with information timely, effectively and clearly.
2. Every step of work should be precise and meticulous, and strive for refinement. Under the guidance of this mentality, I have achieved satisfactory results in my usual work. Being able to act positively and confidently is the biggest progress in my mentality in the past six months. Now I often calmly analyze myself, recognize my position and ask myself how much I have paid; Always remember that the work content should be precise and accurate, and personal gains and losses should be vague; Avoid risks in time, and be brave enough to take responsibility when problems arise.
3. After half a year's work, through practical lessons, I deeply realized that every change and delay of the project is very harmful to the company, which requires us to have a good understanding of the business process before the specific development, and make more efforts before the development to reduce the pain of rework because we are unfamiliar with the business or Party A can't express the workflow well. In half a year's work, I learned a lot of technical and business knowledge, and also strengthened the awareness of project quality, cost and progress; The cooperation with colleagues around me is more tacit. They are all my masters. I learned a lot of knowledge and skills from them, learned the truth of being a man, and was glad to have them around when I first started on the road. I will definitely form an excellent team with them and make better achievements.
Fourth, work experience.
After half a year's work and study, I also found that I still have a gap from a professional, which is mainly reflected in the immaturity of work skills, work habits and work thinking, and it is also the place where I will constantly hone and improve myself in my future work. To sum up carefully, I have failed to do well in the following aspects in my work for half a year:
1, the organization of the work is not clear enough, and it is necessary to prioritize; In the case of short development time and many things, there must be a detailed and clear plan, some need to be completed immediately, and some can be completed slowly. I have made great progress in planning this year, but there is still a lot of room for optimization.
2. Not familiar with the process; In half a year's work, I found that there were many cases where I didn't know how to start because of process problems, including mistakes and omissions, and there were places that were not considered in the design at that time, and the control of this piece was obviously not enough. Usually it is always under development, but in the final analysis, familiarity with business is a prerequisite for a good project.
3. The work is not exquisite enough; Usually, the working distance of fine chemical industry lacks a process of introspection, update and modification at any time. Although the work is often reviewed and summarized, it lacks regularity. For example, updated contents such as function modification may cause errors elsewhere. In the future, we should set aside special time for summary and reflection in our personal work, so as to be refined.
4. The working method is not flexible enough; In the process of development, we should make full use of the resources around us and ask for the support of other departments or personnel. Don't take things into your own hands. First, it affects the progress, and second, it cannot guarantee the quality. Prioritize things, grasp the main contradictions, draw a clear line, and think clearly about what your job is, what help you provide and what you want to do. How to communicate with other departments, how to communicate with employees in this department, how to communicate with customers, and how to provide quality services without doing more things outside our responsibilities are the places we need to focus on communication and learning in the future.
5. Lack of work experience, especially field experience; This year's field experience has been greatly improved, and the whole project has been understood from analysis to development, but some details and specific methods are still lacking, so we need to strengthen our study in the future work.
6. Lack of knowledge summary of daily work; Over the past six months, the work summary has made progress, but it is still not enough. If I think about the right and wrong, gains and losses of my work every day, every week and every month, I will grow faster. In the future work, I will also regard this as the key to improve myself.
7. Doing things is not decisive enough, sticking to details and procrastinating; Procrastination is one of my great shortcomings. Everything has to be postponed. If I work more actively and resolutely, I will avoid many unnecessary mistakes in my work. In fact, sometimes, you don't have to be serious in your work. Comprehensively consider the progress, quality and cost, grasp the main contradictions, solve the main problems and make corrections at any time. Everything is done carefully, and people tend to stick to details. Learning to be imperfect is also the progress of work and the requirement of fine chemical industry. In the future work, I will always pay attention to correcting my shortcomings, and I will certainly develop good work habits and grow into an excellent professional in the company.
Verb (abbreviation for verb) 20XX work plan
Next year, the company will open up new software application fields for tobacco companies, and the work pressure will be even greater. Should be able to bear hardships and stand hard work, diligent, do every job well, handle every detail, strive to improve their professional skills and execution, and grow and progress as soon as possible. Among them, the following points are the focus of my improvement next year:
1, improve the initiative of work, do things simply and decisively, and don't be slow;
2, work should pay attention to practical results, pay attention to results, all work around the completion of the goal;
3. Improve the overall situation and take whether other people's work can be smoother as a yardstick for measuring work;
4, seize every opportunity to improve professional ability, strengthen the usual knowledge summary work;
5. Thinking and practice of fine chemical industry.
In fact, as new employees, all localities need to learn, listen more, see more, think more, do more and communicate more, learn from each employee their excellent work habits and rich professional skills, and cooperate with the continuous progress of actual work. No matter what the environment, I believe in these two points: one is that three people must have a teacher, and the other is that diligence can make up for it. Over the past six months, I have sometimes realized that if I put all my energy into it, it is impossible to achieve perfection in technical work. After all, technical work is too complicated, with many projects and few people, but if I pay more, my work will be optimized. This requires me to seriously calm down and do things. This is the entrepreneurial spirit advocated by the company: to do things professionally and treat people with integrity.
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