Job Recruitment Website - Property management - minutes of the meeting
minutes of the meeting
Meeting minutes can help us record the specific contents of the meeting. The following is a model essay on meeting minutes that I recommend to you. I hope you will learn something.
Minutes of meeting: April 20xx1815: 30-16: 00.
Venue: General Manager's Office of the Company
Owner: xxx
Participants: xxx, Gu, Dai Yinchu, Wang Guigang, Bi Xiaokang, Zhang Zongjun, Yan Xianwei, Wu, Liu Haijian, Wang Qiancheng and Cui.
Recorder: xxx and Chen Weiwei.
Meeting topic: formulate the company's regular meeting system and personnel responsibility system.
Meeting contents:
First, the regular meeting:
Time: every Monday morning at 9:30- 10:00.
Participating departments: General Manager, Finance Department, Engineering Department, General Office and Restaurant Department.
Participants: all personnel of the above departments.
Participants: report last week's work summary, this week's work progress and next week's work plan.
Second, the vehicle management office
Set up a special driver's office to manage the use of company vehicles and yachts.
Work content:
1. Key keeping of vehicles and yachts. All keys shall be kept in a unified way and shall not be managed privately.
The yacht key is kept by Liang Jiaheng.
2. You need to fill in the Vehicle Registration Form in the office. You can use the vehicle only after you get the registration form. Before using the vehicle, users should fill it clearly in the Vehicle Attendance Statistics Form. If there is any omission or omission, it will be dealt with seriously.
3. From the beginning of each month to the end of each month, fill in the monthly report of vehicle expenses, including hours, mileage and expenses, and submit it to the office for filing.
Three. Key management of all departments
1. The main management of the chairman's office is as follows:
Liu Haijian Management 1 is responsible for daily use. There is 1 in the office and 1 in the financial office.
Liu Haijian will be used by the office when he is away, and will be used by the accounting office if he is not in use. No one else is allowed to hold and use this key.
2, the general manager's office key management
Wu Management 1, responsible for daily use, 1 reserved in the office.
Other people are not allowed to keep and use this key.
3, the finance room key management
Gu is responsible for and uses it.
Other people are not allowed to keep and use this key.
4. Office key management
Managed by office staff.
Other departments shall not keep and use the key.
5, reception room key management
Liang Jiaheng manages 1 and is responsible for daily use. There is 1 in the office and 1 in the accounting office.
When Liang Jiaheng is away, Liu Haijian will go to the office to collect it.
Other people are not allowed to keep and use this key.
6, warehouse key management
Liang Jiaheng manages 1 and is responsible for daily use. There is 1 in the office and 1 in the accounting office.
Other people are not allowed to keep and use this key.
Four, employee responsibility system and work arrangement
On April 20th,/kloc-0, a survey report on the real estate market of Yiyuan Garden was submitted, which was in the charge of Chen Weiwei and assisted by the office staff.
2. On April 23rd, the office registered the liquor inventory in the warehouse, and Gu and Liang Jiaheng assisted in the inventory, provided the liquor invoice and quantity, and reconciled and verified at the end of each month.
3. On April 23rd, the collection of Lucun culture was started, which was in the charge of Bi Xiaokang, assisted by Wang Guigang and office staff.
4. Zhang Zongjun is responsible for the website construction and auxiliary office work of the company.
5. Dai Yinchu is responsible for the supervision of the project progress and the assessment of personnel, and Liu Haijian cooperates with Dai Yinchu in the project work.
6. Food and Beverage Department
If you need to buy a car, you should avoid the rush hour and try to go in the morning or evening.
Guo Dongdong is responsible for registering the details of the reception dishes, and Liang Jiaheng or Liu Haijian is responsible for registering the reception drinks, and conducting statistical inspection at the beginning and end of each month.
7. The company's dogs are supervised and managed by Liang Jiaheng.
Minutes of Meeting: Meeting time: June 6th 14:00 to June 6th 12: 30.
Venue: Dongguan Prince Hotel
Chairman of the meeting: Z.
Participant: zzzzzz
Conference theme: the second annual management review conference.
Minutes of the meeting: Z.
Main information of the meeting:
Focusing on the work in the first half of the year, the fit of quality management system, employee satisfaction survey, user opinion survey and the company's development ideas, this meeting adopted the form of plenary meeting and group discussion, aiming at finding out problems, finding gaps and improving management level, and achieved the effect of unifying thoughts and gathering courage.
1. Company leader Z and general manager Z summarized the work of 20xx, pointed out the great benefits of this management review meeting in the company's development process, expounded the company's positioning, clearly pointed out that the company's future development should provide good services for telecommunications, "customer satisfaction is the expectation of Z people", ensured the preservation and appreciation of telecom property under the management of Z, and pointed out that the company's next development direction is to promote the company's information construction with heart. Further strengthen process management, gradually establish and improve a standardized management system, expand outward with heart, and strive to continuously improve the management qualification of the company through the selection of provincial and national excellent. At the same time, it is pointed out that the purpose of this meeting is to find and solve problems, so as to improve management and service quality.
2. The Quality Management Department and the Customer Service Center respectively summarized the work in the first half of the year, and analyzed and explained the survey on the satisfaction of employees and users.
3. Z, the company management department of the telecom industry, made a positive evaluation of the company's performance, pointing out that Z's property has clear ideas and clear goals, and the main project of the telecom industry is service. The idea and goal of Z Property is in line with the reality of the telecommunications industry. At the same time, it is also proposed to face the problem directly, strengthen the body by finding the problem, speak with data and facts, and take measures. On the one hand, we should do a good job in the introduction of ISO9000 process, on the other hand, we should try to turn the proposed methods and suggestions into feasibility.
4. Z, the management center, proposed to strengthen the understanding of Z's property work, and the property management company should deepen the understanding of the owners, so that the property management of the hub building can establish its own characteristics in Shenzhen, and pointed out that it is necessary to do a good job in the registration of visitors and solve the problem of holding ID cards at the front desk.
Verb (verb's abbreviation) Secretary Z of the Party branch puts forward the following suggestions for the problems reflected by employee satisfaction survey and user opinion survey and the problems existing in management:
1, low satisfaction with community cultural activities. Community cultural activities are important materials in property management, but due to the particularity of the information hub building, we must pay attention to the confidentiality of the computer room in the building, so the office area should be serious and the investigation of community culture should not be put forward at all.
2. About the salary. Employees' income is not low, which requires an objective and fair horizontal comparison. In this regard, management propaganda is not enough. For example, the monthly income of cleaners and security guards exceeds 1000 yuan, which is relatively high.
3. About the promotion and encouragement of employees. Promotion and encouragement are relative. Don't just talk about material encouragement, not spiritual encouragement. Both are very important, with more emphasis on spiritual encouragement, supplemented by material encouragement. Incentive measures should be put forward on the premise of possible, and should not lead to misleading and confusion in thinking and management.
4. Technical evaluation can only be evaluated by hard indicators, such as maintenance frequency and time.
5. Some references to language in the document are inappropriate. Such as "doing a good job in the strong backing of telecommunications" and "strengthening … reducing administrative intervention".
At the same time, it is pointed out that this management review meeting is like a physical examination, which should be improved at all times to satisfy customers, consolidate the existing business market and explore the external market with heart.
6. The meeting was divided into four groups, and discussed in detail how to improve employees' work intention, improve employees' satisfaction rate with the company and make users more satisfied.
It is generally believed that employees' awareness of hardship should be strengthened, and the salary should be compared with the market. This problem should be correctly understood in the horizontal comparison, so as to enhance employees' centripetal force and cohesion to the company. In management, it is necessary to strengthen training, process management, further rational division of labor, establish an effective incentive mechanism, and fully mobilize the enthusiasm of employees.
Seven. General Manager Z summarized the meeting, emphasizing that the management review meeting is very important for the promotion of the enterprise, and the work of all departments should be continuously improved and improved.
1. In view of the current division of the first, second and third categories of personnel in the company, employees should maintain a correct attitude, and any employee will be linked to the profits of the enterprise in the continuous development of the enterprise.
2. In the second half of the year, the company will further make reasonable optimization. Middle-level managers should strengthen their work functions, be familiar with company processes and cross-departmental work, go deep into the grass-roots level, support each other and play a connecting role in their work; The assessment system is to ensure the improvement of service quality. Managers should set an example in management, mobilize employees' intentions, and focus on solving and perfecting problems.
Shenzhen z property management co., ltd
Quality management department
Date, year and month
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