Job Recruitment Website - Property management - What kind of property is a good property? I finally understand!
What kind of property is a good property? I finally understand!
First of all, the owners have a strong sense of belonging.
Residential area is the owner's home, therefore, property management should first let the owner return to the property management area with a strong sense of belonging. This requires the property management department to effectively manage the equipment and facilities, give the owners a safe, comfortable, clean and beautiful living and working environment, and put themselves in the owner's shoes.
Second, the property management actively establishes a partnership with the owner.
Generally speaking, property management should establish a close cooperative relationship with the owners. This requires the property management department to visit the owners frequently, collect the information and requirements that the owners need to serve, and try to meet the requirements of the owners, thus giving the owners the greatest convenience.
Third, property management and owners are like a family.
This is not just a property manager's business, but all property workers need to do things, such as smiling face to face, greeting each other, helping each other and so on, so that owners feel like a family. Good property means good service level.
Fourthly, transparency of property management.
There will be property disputes now, mainly because property management is not transparent enough, especially the collection of property fees. Therefore, property management should actively mobilize the owners, let the owners consciously join the property management, make the industry committee truly become the owner's self-discipline organization, and make the property management truly transparent.
Fifth, pay attention to the master's humanistic spiritual world
Property management should not only provide tangible services, such as maintenance, security and cleaning. , but also pay attention to the master's humanistic spirit world. Only in this way can the property management company let the owners enjoy life and get great spiritual satisfaction, such as community cultural activities and social welfare activities.
Sixth, give priority to collective interests.
Property management is owner-oriented, which means that collective interests are the most important, not just for one owner to the detriment of all other owners. For example, the illegal construction of individual owners in a residential area, at this time, the property management company should take action, rather than ignore it and let it develop freely, which invisibly harms the interests of the majority of owners.
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