Many companies use this system only in name. What caused it?

In numerous property management disputes, people often attribute the reasons to the developers and property management companies, and think that the problems left by the developers in the development (such as housing quality problems, area problems and so on). ) and the service problems of property management companies are the main reasons for property management disputes. For these reasons, the owners are unwilling to pay the property management fee, which leads to chaos in the community. In my opinion, the problems of developers and property management companies certainly exist, but the owners' committee system cannot play its due role because of unreasonable design, which is also an important aspect. Judging from the current operation of the owners' committee, people feel a little embarrassed. The main manifestations are: 1, the openness and transparency of the election of the members of the owners' committee are not enough, and the owners of most residential areas are unfamiliar or unfamiliar with who the members of the owners' committee are, let alone understand them, which leads to the phenomenon that the members of the owners' committee lack the support and trust of the masses when performing their duties, and even break away from the masses when making decisions, and then are opposed by the masses. In fact, the establishment of the authority of the owners' committee mainly depends on the credibility, which comes from the trust and support of the owners. Moreover, because this kind of election is not open and transparent, it is easy for some people with ulterior motives, or people used by developers and property companies to become members of the owners' Committee. Once these people become members of the owners' committee, the consequences can be imagined. What they do is not only to satisfy their own selfish desires, but even at the expense of the interests of most owners in many cases, so it is not unusual for owners to rise up and attack them. 2. Even a relatively normal owners' committee can hardly play its normal role, as shown in the following figure: (1) The members of the owners' committee can't always maintain strong enthusiasm. In the previous policies and regulations, the members of the owners' committee were required to be responsible and enthusiastic about public welfare. The salary of the owners' committee was one tenth of the average annual salary of the society, and most of the members were part-time by the owners or their relatives. It is impossible for such an owners' committee to play its due role. First of all, members of the owners' committee can't guarantee enough time to deal with problems in property management. The problems in property management are very complicated, and there are a laundry list of major issues and minor issues. There are relationships between property companies and owners' committees, between property companies and owners, between owners and owners, between owners' committees and relevant competent departments or professional management units, and so on. The affairs involved in so many relationships are a little more or even more than those faced by a normal operating company in society, which obviously cannot be handled by a few part-time jobs. Many times, when these members' own affairs conflict with those of the owners' committee, they will choose to deal with their own affairs first, so the owners' affairs will be shelved. Secondly, symbolic therapy cannot keep a person's enthusiasm for a long time. After a long time, many people will feel that their efforts are not proportional to their income. Correspondingly, their enthusiasm will be reduced, and their time to participate in community affairs will be reduced, thus affecting their work. (2) The operation of the owners' committee lacks professionalism. It is not enough for members of the owners' committee to have enthusiasm. Property management involves many highly specialized fields, such as engineering, pipeline, electrician, finance, auditing, law and so on. Unable to inspect, supervise and guide the work of the property management company, unable to communicate effectively with the owners. In practice, most members of the owners' committee may be familiar with a certain field or some fields, but there are few or even no examples to show that they can have a professional understanding of all fields. In this case, when the owners' committee encounters a professional problem when performing its duties, it often appears at a loss. For example, house maintenance, when a property management company puts forward an opinion (such as a house maintenance plan), how can people who don't know this knowledge judge whether the plan is good or bad or good or bad? If you can't judge, how do you know whether the property management company has provided the proper service or not? Other problems of property management are the same. You can't judge correctly without a major, and you can't measure without a correct judgment. In this case, how much role can the owners' committee play? (3) The work of the owners' committee lacks execution. One of the important duties of the owners' committee is to formulate various rules and regulations of the community and supervise the implementation of these systems. So when there are violations of these systems, how can we stop them? At present, there is no good solution, and if the formulated system is not implemented, then the owners' committee will actually be as ineffective as these rules and regulations, and the community still faces the situation that the property company has the final say. (4) There is no guarantee that the resolution of the owners' committee is scientific and reasonable. According to the regulations, except for some major issues, other matters in property management are directly decided by the owners' committee and do not need to be discussed and approved by the owners' meeting. Of course, this is due to the consideration of decision-making efficiency, but these problems are still closely related to the immediate interests of the owners (such as the signing and supervision of the performance of property service contracts). Then, how to ensure the rationality and scientificity of decision-making when several people decide the interests of hundreds or even thousands of people in the whole community? Who will supervise? At present, there are no corresponding norms and measures, which can not avoid unreasonable and unscientific decision-making caused by emotional feelings, personal likes and dislikes or other interests of owners' Committee members, and even harm the interests of owners. When these situations happen, it will inevitably cause owners' dissatisfaction and distrust of the owners' Committee. How can the owners' committee work normally under such circumstances? (5) The personal safety of the members of the owners' committee cannot be guaranteed and they dare not stick to their duties. Judging from the content of performing their duties, members of the owners' committee can sum up their functions with a common saying, just like rats in a bellows-both ends suffer indignities. If you ask me, it is not only a double-headed victim, but also a multi-headed victim. Not only on some issues with developers, on some issues with property management companies, on some issues with owners, on some issues with competent departments or related professional management units. In this case, we often see two common phenomena. One is that members of the owners' committee dare not adhere to the principle for fear of offending people; The other is that people are criticized, don't understand, intimidate, abuse or even hurt because they insist on principles. Thus, a problem has arisen, how to make these members of the owners' committee strictly perform their duties without being harmed. To sum up, the existence of these phenomena will make the owners' committee in a very embarrassing situation, which will make the owners' committee unable to play its role effectively. When the owners' committee can't play its role, it will lose one of the biggest subjects in the field of property management, and if this subject doesn't exist or exists in name only, various legal relations in property management will be unbalanced, even tilted and distorted due to lack of containment, which will eventually lead to chaos. Of course, the first victim after the chaos is the owner, but ultimately all parties involved in property management are hard to escape and will be affected, which is very unfavorable to the healthy development of property management. In my opinion, it is indeed essential for the relevant government departments to strengthen the management and supervision of real estate developers and property companies when considering the improvement of various rules and regulations of property management. What is more needed is to let the owners' committee really and effectively play its due role. The following suggestions are put forward specifically: (1) Increase the openness and transparency of the election of the owners' committee, so that you can be elected without 50% negative votes in the past, and you must get more than 50% support votes to be elected. This may make the election longer and more difficult. But it is worthwhile for a person who is really enthusiastic about public welfare undertakings, and it is also worth reflecting the significance that the owners' committee is a democratic and autonomous institution. (2) The members of the owners' committee should be full-time rather than part-time. Only when the members of the organization are full-time, can the organization operate normally and effectively and provide human foundation guarantee for its good play. If it is a part-time job, there is no guarantee of time, enthusiasm and execution. Moreover, I suggest that the members of the owners' committee don't have to be owners, but they can also hire other people in society, such as professionals in related fields. This will make the owners' committee more neutral and rational, and more independent and principled when exercising its functions and powers. At the same time, it can also solve the professional problems of the owners' Committee and the scientific and reasonable problems of the resolutions of the owners' Committee. (3) The community neighborhood committee supervises the owners' committee on behalf of the government. Because of its geographical location close to the community, neutral position and grass-roots work, the community neighborhood Committee determines its convenience in supervising the work of the owners' Committee. Therefore, I think the current policy that community neighborhood committees are responsible for the preparation and election of owners' committees is reasonable. (4) Establish a security mechanism for members of the owners' committee. First of all, on the existing basis, improve the treatment of members of the owners' Committee, and determine a treatment standard that conforms to the modern labor remuneration standard according to the difficulty and intensity of their work, so as to realize the direct ratio between labor and remuneration; Secondly, the public security organs should establish a personal safety guarantee system for members of the owners' committee, and when members of the owners' committee perform their duties, they should promptly intervene and deal with personal threats or injuries. Imagine, when the developer still cheats the owner after selling the house, when the property management company can't provide services that match the quality and price, when the relevant units don't perform the corresponding management functions, and when the owner infringes on the interests of other owners or the public, what kind of situation will it be if a truly responsible, professional and powerful owners' committee stands up to safeguard the interests of the community and the interests of most owners? I can say that if this is the case, many common phenomena we have now can be alleviated or even avoided.