Which department should I complain about if the heating is not hot?

As the owner, it is wrong to refuse to pay the property fee for any reason. If the owner is not satisfied with the management or service of the property company, he can complain to the property management office where the community is located, and the relevant departments will investigate the complained property company. As a property management company, bundling fees is unreasonable. Property companies can collect property fees through legal means or other means, but it is certainly unreasonable to refuse to collect heating fees and not provide heating for residents.

Legal basis:

Article 7 of the Regulations on Property Management: Owners shall perform the following obligations in property management activities: (1) Abide by the management statute and the rules of procedure of the owners' meeting; (two) abide by the rules and regulations of the use of * * * parts and facilities, the maintenance of public order and environmental sanitation in the property management area; (three) to implement the decisions of the owners' congress and the decisions of the owners' committee authorized by the owners' congress; (four) in accordance with the relevant provisions of the state to pay special maintenance funds; (five) to pay the property service fee on time; (six) other obligations stipulated by laws and regulations.