The window is leaking, is the property management tube?

Recently, Mr. Wang, 72, who lives in the central area of Tianmao City, Changchun City, was very anxious because there was always water seeping into his house near the window. "This problem has existed for many years and has not been solved." Mr. Wang said that he found a residential property, but the problem has not been solved.

Owner: The windowsill has been seeping for many years.

Mr. Wang has lived in the downtown area of Tianmao for seven years. He said that the problem of water seepage in the balcony window at home has existed for many years. "The balcony of our community is designed like this. The window is sticking out. Every time it rains, the water along the windowsill seeps into the house, and the white on both sides of the window and under the windowsill bulges. " Because of this problem, he found the residential property for help many times. "I found it many times. A few years ago, the property was repaired for me. As a result, it has not been repaired for a long time, and the problem has been committed again. " Mr. Wang said that on July 29, the residential property sent staff to the door again. "The manager in charge of maintenance works said that my balcony had passed the warranty period. If you want to repair it, you need to find a construction team to pay hundreds of dollars. "

For this maintenance fee, Mr. Wang feels unreasonable. "We pay property fees every year. Now there is a problem of water seepage in the house Should the property be repaired free of charge? "

On the morning of July 30, the reporter rushed to Mr. Wang's home. On both sides of the balcony window facing the sun, you can see clear water traces, and some walls have been protruding. "Not only my house, but also the neighbor's house has been repaired." Mr. Wang said.

Property: The owner is responsible for over-warranty.

In this regard, Mr. Zhou, manager of the central property complaints department of Tianmao City, said that the community was handed over in 2007. "Windows, sewers and other equipment have a warranty period. There are rules in this country. Now the windows in residents' homes have passed the warranty period, and we can't be responsible. "Manager Zhou said that before the property personnel took the workers to the owner's house for inspection, it was because the owner found the property and hoped to help find a professional maintenance team to repair the windows." We just found a construction unit, and under the premise of ensuring quality, we can guarantee that this construction unit is relatively cheap. "Manager Zhou said that if the owner didn't want to spend this maintenance fee or didn't recognize the construction team that the property helped to contact.

At the same time, Manager Zhou said: "If the public facilities in the community are broken, we will definitely be responsible for the maintenance, but the window seepage is the owner's own business, not our responsibility."

For manager Zhou's statement, the owner Mr. Wang said that the reason for water seepage was that there was a problem with the waterproof of the external wall, and the external wall of the building should be maintained by the residential property.

Lawyer: The property management company should maintain.

In this regard, Liu Haibo, a lawyer of Jilin Ji Xiang Law Firm, said that according to Article 2 of the Changchun Property Management Regulations, property management refers to the activities of owners to repair, maintain and manage some properties in accordance with the property service contract by hiring property service companies, and to maintain environmental sanitation and order in relevant areas. In other words, the property management company has the obligation to maintain some parts of the house. If the window seepage is caused by the external wall insulation and waterproof, then the property management company should repair the external wall insulation and waterproof.