Job Recruitment Website - Property management - 123 15 is it useful to complain about opening a homestay?
123 15 is it useful to complain about opening a homestay?
First, what conditions are not illegal for a house to be a homestay?
1. It is only with the consent of the intended owner that the owner will turn the house into a homestay.
2. The owner turned the residential house into a homestay without violating the provisions of laws, regulations and management regulations.
3. Owners shall abide by relevant laws, regulations and management regulations when building residential houses into homestays. Owners should go through the relevant procedures and operate legally when turning residential houses into homestays.
2. 123 15 What is the workflow of reporting consumer complaints?
1, reception.
123 15 the consumer complaint reporting center shall seriously accept the complaints, appeals and reports made by consumers by telephone, in writing, on the internet and by visiting.
2. register.
Complaints, appeals and reports of consumers shall be registered, and the defendant's name, unit name, telephone number, postal code, illegal facts, relevant clues and evidence shall be recorded in detail;
The name, address and appeal requirements of the complainant shall be carefully recorded.
3. accept.
Complaints, appeals and reports within the scope of functions and powers of the administrative department for industry and commerce shall be accepted in accordance with the provisions of the consumer protection law and other administrative regulations for industry and commerce.
4. It is being processed.
The industrial and commercial offices under their jurisdiction shall handle cases with clear facts and simple circumstances that are suitable for investigation by summary procedure on the spot;
Cases that need to be put on file for investigation shall be handled by the relevant functional institutions in accordance with the internal division of responsibilities of the administrative department for industry and commerce.
3. Is it illegal for B&B not to refund?
1.B&B It depends on the specific situation whether it is illegal not to check in and refund.
When booking, be sure to read the terms clearly. If you don't check in, you can't cancel the order. Whether it belongs to the "overlord clause" mainly depends on whether the hotel reminds consumers in a significant way and whether it is really confirmed by consumers.
3. If you book a hotel through the online platform, you should know the reservation and cancellation rules of the platform in advance, and then book hotels, homestays, air tickets and other tourism products according to your actual situation.
4. At present, many platforms or insurance companies have launched unsubscribe cancellation insurance products. If there are uncertainties in the itinerary, you can also consider purchasing relevant insurance in advance to appropriately reduce the risk of loss.
B&B provides a comprehensive aesthetic space for cultural tourism life and is a rural tourism complex. Undeniably, the appearance of B&B has brought convenience to people's lives and many influences.
Legal basis:
civil law
Article 279
Owners shall not violate laws, regulations and management regulations, and change the house into a business house. If the owner changes the house into a business house, in addition to complying with laws, regulations and management regulations, it shall also be unanimously agreed by the interested owners.
Article 287
Owners have the right to require construction units, property service enterprises or other managers and other owners to bear civil liability for violations of their legitimate rights and interests.
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