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The heating stopped, and the heating ran out of water, causing losses. Should the heating company compensate?

If heating has been stopped, the management responsibility of heating belongs to the property and heating company. During this period, if the heating facilities are damaged due to natural reasons, the property and heating company will be responsible. If the heating facilities are damaged due to the owner's responsibility, it shall be borne by the owner.

For example:

1. During the shutdown period, due to the reasons of the property management company or the heating company, the household valve was not closed or the water in the household system was not drained, resulting in water leakage. Property companies or heating companies are responsible for compensation.

2. During the period of stopping heating, if the owner turns on the heating facilities by himself, or changes the heating facilities to rest, causing water leakage and damaging the neighbor's property, the owner shall be responsible for compensation.

Extended data:

Heating facilities management

(Basis: Regulations of Shandong Province on Heating)

Thirty-fourth heating enterprises outside the heating facilities of the heat metering device or sub account maintenance, conservation, renewal responsibility, borne by the heating enterprises.

The responsibility for the maintenance, repair and renewal of user-owned heating facilities shall be borne by the user.

Thirty-fifth heating enterprises should regularly check and maintain the heating facilities they are responsible for managing to ensure their safe and stable operation during the use period.

Thirty-sixth heating enterprises should establish and improve the responsibility system for production safety. For important heating facilities such as high temperature and high pressure, obvious safety warning signs shall be set up in accordance with the regulations.

Thirty-seventh heating departments shall establish and implement the system of energy consumption statistics, monitoring and evaluation of heating system.

Heating enterprises should strengthen the management of energy saving and emission reduction of heating facilities, implement system energy saving transformation, reduce energy consumption and pollutant emissions, and gradually build a remote intelligent control technology platform integrating heating metering and temperature control to realize online monitoring and automatic adjustment of energy consumption of heat sources, heating networks, heat exchange stations and users.

Thirty-eighth construction units in the construction project, should be to the urban construction archives management institutions or heating enterprises to understand the situation of underground heating pipelines. Urban construction archives management institutions or heating enterprises shall provide relevant information in a timely manner.

If the construction of a construction project may endanger the safety of heating facilities, the construction unit shall negotiate with the heating enterprises to formulate a safety protection construction plan and take corresponding safety protection measures before construction. If the heating facilities are damaged during the construction, it shall immediately notify the heating enterprise to repair and compensate for the losses.

Thirty-ninth heating enterprises should formulate emergency plans for emergency rescue and repair of heating accidents, and conduct regular drills.

When a heating enterprise finds a heating accident or receives a heating accident report, it shall immediately organize emergency repair and report to the competent heating department. For other facilities that affect the emergency repair, the heating enterprise shall take reasonable emergency treatment and necessary on-site protection measures, and notify the relevant units in time.

Heating enterprises can organize construction in advance, and the relevant departments shall allow the construction enterprises to go through the examination and approval procedures such as occupying roads and digging roads afterwards.

In case of emergency such as leakage of user-owned heating facilities, which affects the normal heating of other users, and the heating enterprise needs on-site maintenance, the relevant users and property service enterprises shall cooperate.

Fortieth if it is really necessary to rebuild, relocate or dismantle heating facilities due to engineering construction, the construction unit shall negotiate with the heating enterprises to determine the reconstruction, relocation and demolition plan before implementation.

Forty-first no unit or individual may commit the following acts that endanger the safety of heating facilities:

(a) damage or unauthorized modification, removal of heating pipe network, signs, manhole covers, valves and meters and other heating facilities;

(two) damage or unauthorized installation, disassembly, modification and interference of heating metering facilities;

(three) the use of heating pipes or brackets to hang items;

(4) Building buildings, structures, laying pipelines or planting deep-rooted plants within the specified safe distance between heating facilities;

(five) blasting, digging, digging or piling within the prescribed safe distance between heating facilities;

(6) Stacking garbage, sundries, inflammable and explosive dangerous goods and discharging sewage, corrosive liquid or gas within a safe distance specified by heating facilities;

(seven) other acts endangering the safety of heating facilities.

Chapter V Legal Liability

Forty-second acts in violation of the provisions of this Ordinance, laws and administrative regulations have stipulated legal liability, in accordance with its provisions; If there are no legal responsibilities stipulated in laws and administrative regulations, these Regulations shall apply.

Article 43 If, in violation of the provisions of this Ordinance, heating enterprises, real estate development enterprises and other construction units fail to install heating system control devices, heat metering devices and indoor temperature control devices in accordance with the provisions, the competent department of housing and urban construction shall order them to make corrections and impose a fine of not less than 100,000 yuan but not more than 300,000 yuan.

Forty-fourth in violation of the provisions of this Ordinance, heating enterprises, real estate development enterprises and other construction units did not organize the completion and acceptance of heating projects, the competent heating department shall order it to make corrections and impose a fine of not less than thirty thousand yuan but not more than fifty thousand yuan.

Forty-fifth in violation of the provisions of this Ordinance, the construction unit unauthorized construction endanger the safety of heating facilities, shall be ordered by the competent department of heating to make corrections, overdue correction, a fine of ten thousand yuan and fifty thousand yuan; If losses are caused, it shall be liable for compensation according to law.

Forty-sixth in violation of the provisions of this Ordinance, unauthorized renovation, relocation, demolition of heating facilities, the heating department shall order it to make corrections within a time limit, restore the original state or take other remedial measures, and impose a fine of more than 50,000 yuan100,000 yuan; If losses are caused, it shall be liable for compensation according to law.

Forty-seventh in violation of the provisions of this Ordinance, engaged in heating business activities without obtaining a heating business license, the heating department shall order it to stop the illegal behavior, confiscate the illegal income, and impose a fine of 50 thousand yuan and 500 thousand yuan.

Forty-eighth in violation of the provisions of this Ordinance, heating enterprises do not engage in heating business activities in accordance with the provisions of the heating business license, the heating department shall order it to make corrections within a time limit, confiscate the illegal income, and impose a fine of not less than 30 thousand yuan but not more than 200 thousand yuan; If the circumstances are serious, the heating business license shall be revoked.

Forty-ninth in violation of the provisions of these regulations, heating enterprises delay heating, end heating ahead of schedule or refuse users to pay heating fees directly, and the competent heating department shall order them to make corrections within a time limit; If no correction is made within the time limit, a fine of not less than ten thousand yuan but not more than fifty thousand yuan shall be imposed.

Fiftieth in violation of the provisions of this Ordinance, heating enterprises with household heat metering conditions of users do not charge by heat, given a warning by the competent heating department, ordered to make corrections within a time limit; If the circumstances are serious, the heating business license shall be revoked.

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