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Model essay on summary of bank work
It has been a year since I entered the bank in a blink of an eye, and 2022 is over. To review my work experience, write a summary. The following is a summary essay on banking work that I brought to you, hoping to help you.
Summary of Banking Work (1) Time flies, and the glorious year of _ _ will soon leave us. Looking back on the bank security work in the past year, I have gained, enjoyed, but also disappointed and inadequate. The work of this year is summarized as follows:
First, the ordinary post, the spirit of ownership
Bank security is an ordinary post, but it is also a special and dangerous job. But I firmly believe that as long as you have a dream and dare to challenge yourself, you will still have a wonderful life through unremitting efforts.
Although I am an ordinary security guard, I always remember my duty of "guarding the bank and guarding my home". I want to have the spirit of ownership, regard the branch as my home, and regard the leaders and colleagues of the branch as my brothers and sisters. Therefore, business is my own business, and I will take good care of my home.
In the past year, I was mainly responsible for the duty security of business halls and ATMs, and the daily cleaning and escort work of branches. I always keep my job in mind, do a good job in security and maintain order in the hall. Responsible for the daily safety inspection of ATM machines, and also assist the lobby manager to do a good job in hygiene and help complete the leading work. With my careful accumulation day by day, I have more understanding and mastery of the bank's business knowledge.
This also makes me feel the joy of learning, and I feel more and more fulfilled every day. At work, I have always maintained a serious work attitude, and I have always been bold and cautious in my daily work, trying to make every job perfect. At work, I learn while doing. If you don't understand, ask your colleagues humbly to improve your business level and ability. At the same time, I will resolutely complete every task assigned to me by my superiors and banks, and strive to reassure banks and make depositors more confident in us.
Second, strengthen business study and constantly improve their own quality.
As the saying goes, "it takes hard work to strike while the iron is hot." How to satisfy customers with a little knowledge? Therefore, I always take an active part in all kinds of political theory study, professional skills study and laws and regulations study organized by security companies and Agricultural Bank of China, and organize activities such as "Civil Morality", "Regulations on Administrative Penalties for Public Security" and "Fire Prevention Law" when studying in small groups. At ordinary times, the monitor also asked us to help each other exchange learning experience, and read excellent articles in class from time to time, and discuss them together with the actual situation, forming a good atmosphere of "comparing, learning, catching up, helping and surpassing". Not only improved my ideological and moral quality, but also improved my political and theoretical cultivation level.
While participating in ideological and moral education, I also actively participate in physical training, including queue training, grasping, 30-minute push-ups, dumbbells and other physical exercises, and also participate in mountain climbing and other sports during rest. Adhere to the expected goals and complete the training plan with good quality and quantity. At first, I was complaining and tired. But I understand that as a bank security guard, only by practicing excellent business skills and having a healthy body can we better play its role as an auxiliary police. "
Without daily hard training, how can you play your role at a critical moment? Therefore, I am not afraid of hardship or fatigue. No matter what you do, you should do your best, because it determines the success or failure of one's career. I know very well that as a bank security guard, there are many opportunities to get in touch with cash at ordinary times, so we must firmly establish correct values, otherwise it is easy to make mistakes. Therefore, only by constantly strengthening study can we continuously improve our comprehensive quality and professional level, and we can continuously improve our overall work level and professional ability.
Three. Existing problems and plans for next year
In this year's work, although there are many gains and progress, there are also many shortcomings and deficiencies:
1, the ideological and political level is not high, which needs to be further strengthened and improved;
2, sometimes things are not flexible enough, too old-fashioned;
3. The ability to analyze and solve problems is not enough, and there is no foresight for some things, and there is still a certain distance from the requirements of banks and companies, which needs to be further strengthened in peacetime;
4, the depth of business knowledge is not enough, especially the mastery of relevant laws and regulations is still relatively limited, and further study is needed;
5, the service attitude to customers, sometimes affected by emotions, can not smile at every customer service. Therefore, I will constantly overcome and improve all these shortcomings by strengthening my study in my future work. In order to improve their comprehensive quality and professional level.
In short, although my post is very ordinary, I love _ _ bank, my family and my career. I am willing to dedicate my ordinary and determined youth and vitality to my beloved career and family. In the future, I will, as always, do my job well, be more strict with myself, strengthen business study, strive to improve my comprehensive quality and business level, and contribute my meager strength to _ _ Bank! At the same time, I also wish our cause of _ _ to flourish, wish _ _ a better tomorrow, and wish _ _ a better future!
Summary of bank work model essay (Chapter II) Time flies, fleeting. Looking back on 20 years, I have the care and instructions of leaders, the support and help of colleagues, and the joy and relief after overcoming difficulties. My work is summarized as follows:
First, lay a solid foundation, reserve knowledge and enhance ability.
I was lucky enough to join this big family after 20 years. During my work, I can study business knowledge seriously and strive to improve my theoretical quality and business ability. In the process of learning, I gradually summed up a learning method that suits my own characteristics, that is, comparative learning. Compared with other colleagues, what I personally lack is what I need to learn; Compared with other branches, our weakness is exactly what I need to strengthen; Compared with other banks, what is different from us is what I need to explore.
Second, pioneering and innovating, based on posts, and doing solid work.
20__ years, mainly responsible for _ _ and _ _ work. _ _ _, through in-depth understanding of the problems existing in the outlets at the grass-roots level, carefully summarize the problems found, sort out and classify the problems existing in the outlets and potential risk points, and send them to the outlets at the first time to ensure business compliance. In terms of _ _, under the guidance of the bank leaders, I actively docked with the Head Office and coordinated the cooperation of departments, and carried out the construction of _ _ outlets under the jurisdiction of the whole bank in batches, and _ _ achieved good results in the construction assessment of the whole bank.
Third, be clear about your goals, be strict with yourself and go forward bravely.
A new starting point, a new journey. In the new year, I will try my best to fill the shortcomings and push forward all the work in a down-to-earth manner: First, steadily push forward the construction work and strive to build _ _ outlets in an all-round way; The second is to establish a notification system, regularly publish the construction progress, business quantity, business replacement rate and promotion of each outlet in the WeChat group, and create a good atmosphere for catching up, comparing and surpassing; Third, formulate assessment methods that meet our own characteristics to ensure the orderly and smooth construction of the Bank. Fourth, continue to sort out and summarize the risk points and actively solve problems for outlets.
Summary of Bank Work (Chapter III) I have been in the company for half a year. In this half-year struggle, I not only learned a lot of business knowledge, but also learned a lot of ways to communicate with customers. Many changes have taken place since I first joined the company at the end of last year. At that time, I felt like an angry youth who was still wet behind the ears. I am impatient and impulsive, and I often don't know how to consider things comprehensively. Moreover, due to personal reasons, I often ignore the progress of work and compare individualism. Now I know that work is more about responsibility. If you do something wrong by yourself, it will often affect the overall plan of the collective. Now review the work done in the past six months:
1. When I first joined the company at the end of _ _, I conducted telemarketing every day, and successfully marketed two new customers, namely Guangdong Pharmaceutical Co., Ltd. and Guangzhou Pharmaceutical Co., Ltd. Up to now, the trade financing balance of _ _ _ medicine in our bank has reached more than _ _, with an average daily balance of 6.5438+0.26 million. In addition, our company has mortgaged 9.02 million properties to our bank since _ _ _, and it is expected to start withdrawing 9 million properties by the end of the year. However, _ _ Pharmaceutical has given an approval (the total amount of loans and bank commitments is 2.92 million yuan), but because the credit conditions of other banks are better than ours, and considering that the customers are small and medium-sized enterprises, there are certain credit risks, we finally did not engage in loan business with this company.
In the first half of 2.20__ _ _, we successfully marketed the trade financing business of Guangdong-Pharmaceutical Co., Ltd.. Up to now, the balance of trade financing has reached more than _ _ _, with an average daily balance of _ _ _ _.
3. In the first ten days of 2000, we started to maintain the existing customer _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Compared with the end of last year, the bill discount increased by _ _ _ _ yuan, the bank commitment balance increased by _ _ _110,000 yuan, the bill discount was _ _ _ _ _ yuan, and the bill financing service fee and enterprise service fee totaled _ _ _ _ _. The credit balance pairs are as follows:
4. Assist _ _ to maintain customer stock in the first half of this year: _ _, etc. , including making loans for enterprises, issuing bank acceptance bills, discounting bills, accumulating wealth management business, and a series of post-award work such as property survey, business data archiving and post-award report. In the first half of this year, I helped to visit new customers, such as Guangdong Pharmaceutical Co., Ltd., _ _, and _ _ Food Group. The credit report of GPHL has been written, but the credit plan has not been submitted due to negotiations with this customer.
In the first ten days of 20__, we helped _ _ to successfully market a new customer, Guangzhou _ _ Pharmaceutical Co., Ltd. Up to now, our trade financing balance is RMB _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
In the past six months, I was generally dissatisfied with my achievements, mainly because there were too few new customers and I didn't spend more time learning new business. Basically, my business is limited to loans, banking and factoring. In the second half of the year, I need to strengthen marketing, spend more time studying credit business and credit products, and work hard for the business development of our bank! Strive to be an excellent account manager!
Summary of Banking Work (Chapter IV) In 20 years, the Bank earnestly implemented the branch personal banking policy, and the business philosophy of the Bank's personal banking staff was improved. Facing the underdeveloped county economy, under the correct leadership of the branch and through the hard work of the personal business personnel of the whole bank, personal business achievements have been remarkable.
I. Completion of various indicators and measures taken
(1) RMB savings deposits increased abnormally, with a net increase of RMB 9510.3 million, fulfilling 310.7 of the tasks assigned by the branch. The measures taken are as follows.
1. Due to the catastrophic floods last year, the victims have rebuilt their homes this year, which has brought difficulties to the work of savings and deposits. Therefore, leaders of branches attached great importance to savings deposits at the beginning of the year. Investigate the storage sources of business outlets in the jurisdiction one by one, pay attention to the trends of the same industry, accurately predict with the person in charge of the outlets, and allocate tasks as reasonably as possible. Bank leaders often go deep into the front line to study measures to increase deposits, and go deep into enterprises to help outlets overcome difficulties in marketing.
2. Focusing on the payment of wages and education savings, the leaders at the bank level, the person in charge of the outlets and the front-line employees are linked up and down, and the company actively promotes marketing. On the basis of marketing 4025 households last year, this year, we paid attention to the "digging project" and paid 3235 new wages. Education savings increased by 1 ten thousand yuan.
3. At the beginning of the year, we fully discussed and formulated the performance appraisal method for front-line employees, including seven indicators. Contractors and agents receive equal pay for equal work, which is evaluated in terms of workload, business marketing, service quality, labor discipline, safety and health, etc., so as to give full play to its leverage. At the same time, according to the actual situation, constantly improve measures. The reward for each household is 1.5 yuan is used for payroll marketing, and the teller's business volume is not less than 15 for large deposits, loss reporting and other businesses. Facing the increase of customers brought by the merger of outlets, it is objectively required that bank employees should handle their business at a high speed. We have greatly increased the proportion of employees' business handling and collection, carefully accounted for performance pay every month, and reported it in official documents, with high transparency.
4. Leaders of sub-branches and heads of outlets often visit large households, pay attention to the marketing of large households, overcome difficulties and strive to compete with other banks. Molybdenum Company 1 month pays dividends of 8 million yuan, June pays dividends of10.20 million yuan, June pays dividends of 5.5 million yuan and February pays dividends of1/0.738 yuan.
5, from time to time with television advertising, hanging banners, changing billboards and other forms of publicity. Give play to the guiding role of public opinion, check and supervise the service work at the same time, strengthen the counter service, and improve the visibility of ICBC in the regional economy.
(2) Accumulated consumer credit of RMB million was issued, RMB million was recovered, and interest income of RMB million was realized. Hua county's backward regional economy and lack of economic vitality have caused certain difficulties in personal loan work. In addition to the performance salary assessment, 50 yuan was rewarded with a loan of more than half a year for personal marketing every 10,000 yuan, which mobilized his enthusiasm and completed the personal loan marketing task.
(3) The income from intermediary business was 390,000 yuan, 6.5438+0.6 million yuan more than last year, and 95% of the annual tasks were completed. We increased the proportion of intermediary income in performance pay assessment to 180, which mobilized the enthusiasm of intermediary business income of personal funds in outlets and put an end to the phenomenon of leakage. Secondly, increase the Linksys card issuance ratio to 1.20, issue salary cards through billboards and banners, and personally market an e-Times card to reward 5 yuan's incentive policy. A total of 5,238 new Linksys cards were issued throughout the year, including 380 E-era cards. Together with last year's 5720 cards, a total of 1. 1 000 cards were issued in two years, and the annual fee income of the cards reached more than 80,000 yuan. With the increase of card issuance, personal card remittance also increases. The counter publicizes the characteristics of quick and convenient personal settlement and provides quality services. Personal settlement income164 thousand yuan, an increase of 73 thousand yuan over the previous year. Third, vigorously develop life insurance marketing business. The president in charge personally led relevant personnel to promote business at various outlets, invited managers and lecturers of insurance companies to outlets for training five times, explained and practiced how to contact customers, how to praise customers and how to sell products, and held a bancassurance party, which greatly promoted the development of insurance business marketing. In the whole year, the agency marketing insurance was more than 4 million yuan, and the income from intermediary business was nearly 90 thousand yuan, 60 thousand yuan more than last year.
(D) Good management, effective management can promote the rapid and healthy development of enterprises. The Bank has successively formulated the Performance Pay Assessment Method for Front-line Employees of Huaxian Sub-branch and the Performance Pay Distribution Method for Front-line Employees of Huaxian Sub-branch, as well as various personal business incentives to carry out the tuition collection business for colleges and secondary schools. Acting as an agent for marketing insurance business competitions, implementing target management, monthly assessment and notification, and making great efforts to implement them, has promoted the rapid and healthy development of various businesses.
Second, some experience We have achieved good results in the past year, mainly due to the correct leadership of the branch, the unity and cooperation of the branch team, the active efforts of the head of the branch, and the hard work of the frontline staff. Summing up the work in the past year, I have the following experiences.
(A) using policies to mobilize enthusiasm is the premise.
Using the lever of assessment and reward well, it is possible to fully mobilize the enthusiasm of employees. 20__ years ago, the whole bank paid 4000 yuan. Because we ate the same pot, the paid wages were often found. After the performance appraisal of front-line employees is carried out, all the original paid wages will be paid 20__ years and 20__ years after the incentive policy of 0.5 yuan 1 paid wages. We do the work of enterprises in depth and in detail, mobilize wages to be paid by banks, and employees work overtime until late at night without complaint. Every time the agent marketing insurance increases 180 yuan, employees will go out of the counter and go deep into enterprise marketing. At the same time, our monthly assessment is notified by official documents, which is highly transparent. Although the wage gap has widened, our enthusiasm has improved.
(2) Leadership is the key.
Bank leaders and middle-level cadres took the lead in marketing, and the president and competent president visited Jindui, Chengnan, Guapo sub-branches and outlets many times to overcome the marketing difficulties, beat the competition of other banks and win the retreat of Molybdenum Company.
Open-pit mines, railway hospitals, railway middle schools, water supply teams of No.1 Railway Bureau, import factories, Shaanxi chemical transportation and marketing companies, maintenance workshops, property management companies and other 13 units pay wages on their behalf to seize market share and strengthen the relationship between banks and enterprises. Especially after getting the information that Xinglin Sub-branch of CCB will be merged, the governor in charge inquired about the units and households that pay wages in the branch, and the director of Chengnan Sub-branch took the lead in paying wages for these units in advance. After arduous and tortuous competition, all the 1 156 households in six units were paid by the bank, and the Xinglin branch of CCB returned to the postal service after the merger, and the postal service could only look at the foreign countries and sigh. The wages paid by Jindui Molybdenum Company's open-pit mine, retirement office and logistics department were originally paid in Siping Branch of CCB. After hard marketing, the president, the president in charge and the director of Jindui Sub-branch beat the competition of China Construction Bank's SmithKline Branch, and 1689 households paid wages in our bank. As the leaders take the lead, the enthusiasm of front-line employees to complete various tasks is stimulated.
(3) Service is fundamental. Marketing has come up, but the counter service has not kept up. There is the possibility of deposit loss. We always educate employees based on service, guide employees from domestic and foreign cultural background, situation development, surrounding reality and other factors at the conference, and first solve the problem of employees' understanding of quality service ideologically. Most employees also gradually realize that leaders should provide quality services to retain deposits when overcoming difficulties and marketing their business back. On this basis, supervision and inspection were carried out in accordance with the work norms of high-quality civilized service, which improved the quality of counter service and won more customers.
Three, the existing problems and working ideas for 20__
(1) Problems:
1. This year, the marketing efforts were intensified, and two branches of CCB merged to pay salaries on our behalf. Due to the improvement of counter service quality, a large number of high-quality customers have also deposited their money in ICBC. In addition, the employees of Molybdenum Company paid170,000 yuan in one lump sum throughout the year, all of which were paid by our bank. These are unsustainable resources, and the balance of the board will still be lost, regardless of the cost in front of peers.
2. Because the old customers who represent insurance marketing generally report that the dividend insurance is lower than the income from education savings, 20__, insurance agency business will be slower in the next few months, and the income from new products will be almost zero in some months. Agency insurance marketing will not develop greatly in 20 years, which will greatly affect the income of intermediary business.
3. The income incentive mechanism needs to be constantly improved in practice. It is generally reflected that the performance pay this year is too low, which is far from the hard work of the front line.
4. There is no full-time marketing staff, and the regional economy of Huaxian County is relatively backward, and the marketing of new business is slow. Three wealth management accounts have been completed, and there is no bank-securities linkage. Due to the depreciation of the US dollar, foreign currency deposits decreased by 1 10,000 yuan compared with the previous year, and the task was not completed. It is estimated that 20 years are not optimistic.
(ii) Working assumptions
1, work target
(1) Ensure that the savings deposit is 25 million yuan and strive to complete 30 million yuan, and strive to complete the foreign currency savings deposit 1 10,000 yuan.
(2) Marketing 500,000 personal loans, and strive to complete 700,000.
(3) The intermediate business target is 350,000 yuan, and strive to complete 400,000 yuan.
(4) There are 20 moneylink cards, 30 credit cards, 80 credit cards and 20 financial accounts.
2, work measures
(1) Strengthen the organization and leadership of personal fund business. The president of the sub-branch will cover the outlets, and at the same time, a personal financial management leading group with the president as the leader and the person in charge of the outlets as the members will be set up, with an office under which the personal financial manager in charge of the business department will serve as the director.
(2) Under the guidance of branches, it is the key work in 20__ years to scientifically and reasonably formulate performance pay assessment and allocation methods and individual business incentive methods, and give full play to the incentive leverage.
(3) Do a good job in large-scale marketing, tilt to Jindui Branch in terms of cost, and do everything possible to do a good job in large-scale marketing of Molybdenum Company.
(4) In terms of total wages, the focus is on consolidating the existing total wages of 1. 1.00000 households. Due to the increasingly fierce competition in the same industry, our original personal payroll customers have been shaken. Within 20__ years, we should focus on paying regular return visits to wages. Personal rewards for savings deposits cashed by branches must be cashed at outlets, and most of them are used for business consolidation and development, bringing the relationship between banks and customers closer. At the same time, it is necessary to mobilize employees to get in touch with personal quality customers and strive for more quality customers through marketing wealth management accounts.
(5) In terms of intermediary business, broaden the income channels of intermediary business, do a good job in bank card marketing, improve the quality of personal settlement services, do a good job in marketing all kinds of agency business, especially agency insurance, do a good job in publicity and marketing of electronic banking business, and increase the income of intermediary business.
(6) Do a good job in publicity and counter service, manage atm machines, improve utilization rate and reduce counter pressure.
Bank Work Summary Fan Wen (Chapter 5) Comrade, female, bachelor degree, junior title, is currently a senior teller in Yanggu Zhanqian Street Sub-branch. Since he joined the work in July 2002, this comrade has been full of enthusiasm for the banking industry. He has worked hard for several years and made extraordinary achievements in ordinary posts.
First, pay attention to study, strengthen yourself and strive to improve the ideological level and professional quality.
In recent years, the new working environment and brand-new business have made her deeply realize that only by establishing the lifelong learning concept of "learning while working", striving to strengthen her own learning, honing her excellent skills and improving her own quality can she provide efficient and high-quality services to her customers. As a young employee, Comrade Lv Meng always puts business study and knowledge reserve in the first place. As long as it is a bank's business, she takes the lead in learning in time, mastering the system and business requirements, and being familiar with every detail. She insists on learning and practicing, striving for comprehensive skills and proficiency in business, constantly broadening her horizons and improving her comprehensive quality. With a rigorous, meticulous and responsible working attitude, she humbly learns from her colleagues who are more capable than herself. With a solid banking foundation and a comprehensive understanding of banking business, she handles all kinds of business in a timely and accurate manner. She has been highly recognized by all the staff for her perseverance, hard-working spirit and excellent work performance. For a long time, Comrade Lu Meng has continuously strengthened political study, improved his ideological understanding and actively moved closer to the party organization. Under the tempering in all aspects, she gradually changed from an ordinary bank employee to a female employee of China Agricultural Bank in the new century with good political and ideological quality, strong professional work ability and high cultural level.
Second, honesty and diligence.
With the deepening of the reform of Agricultural Bank of China and the implementation of standardized services, higher requirements are put forward for the front-line tellers of the bank, which not only need to have comprehensive professional qualities, but also need to provide customers with high-quality, personalized and emotional high-level services, and also need to have a keen sense of smell in order to capture all aspects of information in time. Based on the service commitment of "enthusiasm, courtesy and quickness", she can patiently explain every customer's inquiry, answer any questions and provide thoughtful service, and rely on thoughtful service to establish a good relationship with customers. At work, she has the overall situation concept, strong sense of teamwork and good coordination. She focuses on departmental work rather than individualism. As long as she doesn't violate the internal control system, she can be serious and responsible and work hard, and there has never been a phenomenon of buck passing. When the bank organizes various activities and needs staff to be on duty, she always asks to be on duty, gives the opportunity to others, insists on doing a good job on duty, and handles relevant affairs in time and uploads them.
Third, warm service and win customers in good faith.
In the long-term front-line service work, Comrade Lv Meng always insists on treating customers as relatives, providing customers with all-round, thoughtful, convenient and efficient services, and winning the respect and trust of customers with sincere services. In the process of serving customers, we have achieved standardized operation, standardized service, polite language and decent behavior, which left a good impression on customers and won their trust. Usually, I always arrive at my post ahead of schedule, and strive to do a good job in housekeeping. According to the requirements of standardized, civilized and high-quality services in provincial and municipal branches, I am conscientious, diligent and strict in "three-tone" services, and I welcome every customer who comes to handle business with full enthusiasm. I never contradict some customers with bad attitudes, but try to make every customer happy with words, patient explanations and true feelings.
It is precisely because this comrade, in accordance with the Staff Code of the Agricultural Development Bank, requires himself to be strict in everything, practical in his work, hardworking and conscientious in fulfilling his post responsibilities that he has won many honors from the organization.
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