Help procedure for equipment management in property monitoring room

Code for implementation of central monitoring center

1, the personnel on duty in each central monitoring center must have a high sense of safety and work responsibility;

2, the central monitoring center must have fixed personnel on duty 24 hours a day. When on duty, you must pay close attention, and you must not be absent-minded or absent-minded. Keep a close eye on the monitoring screen and record the situation.

3. Smoking, eating, chatting, sleeping, talking loudly, playing and other behaviors that hinder work are strictly prohibited in the central monitoring center;

4. Keep the central monitoring center quiet and tidy, and improve the environment and equipment hygiene of the central monitoring center;

5, completes the handover record. During the handover, both parties should carefully check all the equipment in the center. If in doubt, you should immediately ask questions or report to the relevant person in charge; Successors should be responsible for those who deliberately remain silent or are found after the handover;

6. When any equipment or equipment breaks down on duty, it shall promptly report to the Engineering Department for repair and notify the relevant person in charge;

7, work to strictly abide by the operating rules, it is forbidden to illegal operation. The violator shall be responsible for accidents and equipment damage caused by illegal operation;

8. Keep and ensure the safety of all equipment in the central monitoring center. Without the permission of the relevant person in charge, it is forbidden for any irrelevant person to touch all the equipment;

9, familiar with and master the performance and operation of the central monitoring center of various equipment, shall not delay time and misoperation;

10. Abide by the employee code and the rules and regulations of the central monitoring center, and complete the tasks in strict accordance with the working procedures. Don't make a claim unless it is urgent;

1 1, it is strictly forbidden for the central monitoring center to make private calls for a long time or occupy fire calls;

12. Foreigners entering the central monitoring center must be approved and registered.

Duty system of central monitoring center

1, when the personnel on duty take over, carefully check the work record of the previous shift;

2, the personnel on duty shift, should explain all the situation. Successors should find out all the situations, and there should be no unclear responsibilities, unknown accidents or lost record forms.

3. Each shift should fill in the handover record of the central monitoring center carefully, and it is forbidden to do things unrelated to work during working hours;

4, in case of important activities or overtime, must obey the leadership arrangement;

5. In the confirmation of fire alarm, it is determined that it is a false alarm, and the time, place, frequency and position of false alarm should also be recorded for replacement and maintenance for future reference;

6, after the completion of the fire, fire personnel on duty to write a written report and record;

7. Fire control system

(1), patrol the use of fire telephones on all floors and reset the manual alarm button;

2, understand and master the fire alarm procedures, the rational use of all kinds of fire equipment;

(3), establish contact with manufacturers and installation units, master maintenance, debugging and other technologies, improve the functions of equipment systems, and cooperate with manufacturers to complete and summarize equipment maintenance experience in view of the problems arising during operation and the increased requirements in use.

Central monitoring center handover system

1, the successor must arrive at the post 10 minutes in advance to conduct targeted preview;

2. During the handover, both parties should pay attention to the following issues:

(1), equipment operation;

(2) Handling of accidents;

(3), the duty record;

(4) Various equipment and tools;

5], company description;

[6], equipment hygiene, post hygiene.

3. Successors should take up their posts and change their posts, and both parties should sign the shift-over diary and operation record. The successor shall be responsible for the problems found after the succession;

4, the handover should be clear and strict. If problems were found at that time, successors should fully assist in handling them, not only to distinguish responsibilities, but also to unite and cooperate;

5. Strictly implement the system of "five exchanges" and "five non-exchanges":

(1) Five aspects: problems and experiences, tools, safety, records and hygiene.

2, five don't pick up:

A. unclear operation;

B, equipment operation is not normal, the situation is not clear;

C, tools are not complete;

D, no hygiene;

E, the successor of the designated personnel shall not be laid off for a while, and it is necessary to reflect the situation in time before someone leaves the post.

Security system of central monitoring center

The central monitoring center is the monitoring center of property fire safety, and it is also the center of dispatching and commanding fire fighting, fighting and emergency rescue and disaster relief in case of fire.

1, keep the indoor environment good, put public goods in order, and dust each shift (including the ground, tables and chairs, machinery and equipment, etc. );

2. Take care of machinery and equipment. Illegal disassembly operation is prohibited. It is forbidden to touch, knock or drop mechanical equipment. It is strictly forbidden to place water cups and other easy-to-spill items on the console.

3. Smoking is prohibited, and the use of naked flame must be approved by the person in charge;

4. Emergency telephone and dedicated line are not public;

5. The work and written materials of the central monitoring center shall not be lent to others or lent without approval;

6. In case of visiting, studying or understanding the situation, the personnel on duty must report to the service center manager for approval, otherwise they will not be received;

7, fire equipment, lighting and other necessary equipment should be properly kept, to ensure emergency and drill, shall not be damaged or lost;

8. Assist the relevant personnel of the engineering department to carry out regular maintenance and overhaul of the equipment, which must be sensitive and effective;

9, not sleepy or sleeping at his desk on duty at night, must work in high spirits. In case of important activities, the personnel on duty should do their duty to ensure safety.

Code for fire monitoring of central monitoring center

1, the central monitoring center must keep more than two people working on the machine in each shift, fill in the work situation in the handover record of the central fire monitoring center, and strictly hand over the procedures;

2. When the personnel on duty find the sound, light and alarm signals of the control cabinet or receive an alarm report, they shall promptly notify the security guard to arrive at the alarm site and confirm the situation. When receiving the alarm, be sure to ask the alarm person's name, department, fire place, burning substance and fire situation. , and make corresponding records;

3. If there is a fire in the management area of the service center, the personnel on duty should immediately report to the security chief or the manager of the service center (report to the manager on duty at night) and implement it according to the emergency fire fighting and evacuation plan;

4. According to the situation of the fire scene, the personnel on duty will give an alarm to the "1 19" station accurately after receiving the instruction from the person in charge of the service center. Report the fire unit and address, and register for future reference;

5. When the members of the fire safety team in the service center command fire fighting and rescue, the personnel on duty should provide all information in time so as to command correctly and act decisively to minimize fire losses.

Maintenance system of equipment and facilities in central monitoring center

1, repair principle:

The fire fighting equipment and facilities in the property area of Yin Ke Building are out of order or damaged, which affects the normal use.

2. Repair scope:

Fire fighting equipment and safety monitoring equipment and facilities involved in the work scope of the central monitoring center.

3. Fault confirmation:

It should be preliminarily confirmed whether the fault alarm displayed by the equipment host in the central monitoring center is a fault point. If it is a fault alarm, you should immediately fill in the maintenance report and report it to the engineering department for maintenance.

4, the central monitoring center personnel found that fire fighting equipment, facilities damaged, lost, should promptly contact the engineering department for maintenance and supplementary distribution;

5. When receiving the notice from patrol personnel or other department personnel that there is a problem with fire fighting equipment and facilities, they should ask the reason, immediately notify the engineering department and record it for the record;

6. When the fire-fighting equipment and facilities fail and need maintenance, the personnel of the central monitoring center shall report the maintenance list (or orally) to the engineering department for maintenance within 5 minutes;

7. The personnel shall record the repaired equipment and facilities in the handover record book; For the equipment and facilities that can't be repaired temporarily, ask the reasons and make records.

Confirm the operation procedure of the fire control host after the fire.

1, use:

In order to control and extinguish the initial fire in the initial stage and minimize the losses and negative effects caused by the fire spread.

2. Scope:

Central monitoring center.

3. Procedure:

(1) After the fire is confirmed, the check-in personnel immediately notify the patrol security guard to arrive at the fire site immediately;

(2) The fire truck and fire fighting linkage equipment shall be operated by the foreman on duty (except in special circumstances);

(3), according to the command of the field headquarters, quickly start the corresponding fire linkage equipment, and timely feedback the implementation of the command;

(4) The personnel on duty shall operate the fire control mainframe according to the requirements of the on-site commander and control relevant fire control equipment and facilities;

5], notify the relevant departments of the specific location of the fire, the size of the fire, burning items, and organize the relevant department heads and their professionals to be present, and listen to the mobilization of the fire fighting headquarters.

Fire search program

In order to ensure the personal and property safety in the property area, ensure the timely detection and treatment of the initial fire, and minimize the fire loss, this procedure is formulated in combination with the specific actual situation.

1, public * * * area fire alarm search program

(1), after the fire alarm is given by the main engine, the check-in personnel of the central monitoring center will notify the security guards in this area to be present to find the fire by telephone or walkie-talkie within 1 minute. When necessary, notify the fire chief and invite relevant personnel to be present to cooperate;

(2) Operators of the central monitoring center shall carry walkie-talkies, jack telephones, shutter keys, address code maps, spare keys, etc. , and arrive at the scene within 4 minutes to confirm the fire;

(3) After receiving the order from the central control room to find the fire alarm, the security patrol personnel will arrive at the fire alarm site within 3 minutes for preliminary confirmation, and wait for the operators of the central monitoring center to be present to confirm the fire alarm;

(4), if there is any exception, according to the emergency fire fighting plan.

3, shopping malls, restaurants, entertainment venues, office building customer area fire search procedures

(1), after the fire alarm, the personnel at the operation point of the central monitoring center shall carry walkie-talkies, jack telephones, shutter keys, address codes and spare keys. , and arrive at the scene within 3 minutes to find and confirm the red ribbon with the security patrol;

(2) After receiving the order from the central monitoring center, the security patrol personnel will arrive at the door of the red ribbon within 3 minutes, wait for the operators of the central monitoring center to arrive, and find and confirm the red ribbon;

(3) After receiving the order from the central monitoring center, the customer service staff will ask the customer by phone. If there is someone in the customer area, explain the situation to the customer and let the customer check it himself; If there is no one in the customer area during non-office (business) hours, the customer service staff will call the customer to designate a contact person, explain the situation and the measures to be taken, take corresponding measures after the customer confirms, and feedback the situation to the customer in time;

(4) If there is any abnormality, the emergency evacuation and fire fighting plan shall be implemented.

4, fire alarm search requirements

(1), perform their duties, cooperate with each other, give timely feedback, buy time and ensure safety;

(2) Emergency calls of all departments should be answered when the phone rings three times;

(3) After finding and confirming the red ribbon, record the situation in the shift book of the central monitoring center.